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For Companies At a Glance
- Tasks: Support management, motivate staff, and ensure smooth operations in a vibrant bar environment.
- Company: Join BrewDog, a passionate team dedicated to great craft beer and outstanding service.
- Benefits: Profit share, safe ride home, beer training, generous discounts, and sabbaticals.
- Why this job: Step up your career in hospitality while enjoying a fun and dynamic work atmosphere.
- Qualifications: Solid hospitality experience and strong leadership skills in a fast-paced setting.
- Other info: Great opportunities for career progression and a supportive team culture.
The predicted salary is between 28800 - 43200 £ per year.
We are looking for Duty Managers to join our teams across a number of London venues. This is an exciting opportunity to play a key role in supporting the management team, ensuring smooth day-to-day operations, and motivating our staff to deliver outstanding service.
Within our bar structure, the progression runs from General Manager - Assistant Manager - Duty Manager. This role is perfect for someone with solid hospitality experience who is ready to step up into a team leader position and take the next step in their career. Our bars are at the heart of BrewDog's mission to make others as passionate about great craft beer as we are. We deliver amazing beer and customer service at all times.
Responsibilities
- Assist and support the management team in the running of shifts
- Involve in various back-of-house duties alongside front-of-house tasks
- Support, train and guide staff to enhance performance and service quality
- Help create an inviting, destination bar experience for customers
What We Offer / Benefits
- Profit share: our bars share 10% of profits with the crew
- Safe ride home: £5 contribution to help you get home safely after midnight
- Beer training: support for internationally-recognised Cicerone qualifications
- Staff discount: 50% off BrewDog Beers/Ciders, Wonderland Cocktails, BrewDog Merchandise, and Soft Drinks; 25% off other menu items; take-away discount on beer
- Crew food: full menu for £4 on shift
- 4-week sabbatical after every 5 years
- Enhanced sick pay, life assurance, discount programs, family-friendly policies, and more
Requirements / About You
- Solid hospitality experience
- Ability to lead and train a team in a fast-paced environment
- Customer-focused with strong communication and organizational skills
Duty Manager - London employer: Brewdog
Contact Detail:
Brewdog Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager - London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Duty Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Get your game face on for interviews! Research the company culture at BrewDog and be ready to share how your experience aligns with their mission. Show them you're not just another candidate, but someone who genuinely cares about great craft beer and outstanding service.
✨Tip Number 3
Practice makes perfect! Set up mock interviews with friends or family to refine your answers and boost your confidence. Focus on showcasing your leadership skills and how you've motivated teams in the past.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the BrewDog team and ready to take that next step in your career.
We think you need these skills to ace Duty Manager - London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Duty Manager role. Highlight your hospitality experience and any leadership roles you've had, as we want to see how you can step up in our team.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for craft beer and customer service, and explain why you're excited about joining us at BrewDog. Keep it friendly and engaging, just like our bars!
Show Off Your Team Spirit: In your application, let us know how you've motivated and trained teams in the past. We love candidates who can inspire others, so share some examples of how you've created a positive work environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Brewdog
✨Know Your Venue
Before the interview, do some research on the specific BrewDog venue you're applying to. Familiarise yourself with their menu, atmosphere, and any unique features. This shows your genuine interest and helps you tailor your answers to fit their vibe.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll need to lead a team effectively. Prepare examples from your past experience where you've successfully motivated or trained staff. Highlight how you handled challenges and improved service quality, as this will resonate well with the management team.
✨Emphasise Customer Focus
BrewDog values outstanding customer service, so be ready to discuss how you've gone above and beyond for customers in previous roles. Share specific stories that demonstrate your ability to create an inviting atmosphere and enhance the customer experience.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions prepared that show your enthusiasm for the role and the company. Ask about their training programmes, team culture, or how they measure success in the Duty Manager position. This not only shows your interest but also helps you gauge if it's the right fit for you.
