At a Glance
- Tasks: Be the face of BrewDog, ensuring guests have an unforgettable experience.
- Company: Join a passionate team at BrewDog, dedicated to great craft beer.
- Benefits: Enjoy staff discounts, taxi contributions, and a 4-week sabbatical every 5 years.
- Other info: Dynamic work environment with opportunities for growth and sustainability focus.
- Why this job: Lead the way in customer service while sharing your love for craft beer.
- Qualifications: A passion for great beer and excellent customer service skills.
The predicted salary is between 20000 - 25000 £ per year.
About Us
Our mission is to make others as passionate about great beer as we are. We love great craft beer. We want everyone to be as passionate about it as we are – and our bars are at the heart of that mission.
Benefits
- Taxi home contribution
- Staff discount
- Customer service incentive scheme
- 4-week sabbatical every 5 years
- Contracted hours
- Safe ride home – £5 contribution to help you get home safely after midnight
- Beer training – support for internationally recognised Cicerone qualifications
- Staff discount – 50% off BrewDog beers/ciders, Wonderland cocktails, BrewDog merchandise and soft drinks; 25% off other menu items
- Crew food – full menu for £4 during shift
- Additional benefits – enhanced sick pay, life assurance, high street retail discounts, employee assistance programmes, enhanced family-friendly policies, additional holiday days, pawternity leave, DE+I, crew forum groups and beer samples on some shifts
- Sustainability focus – industry-leading techniques to build and deliver unique beer while protecting the environment
About The Role
We are looking for an awesome host to join our team. In this role you’ll support the Head Host in running the reservations each day, and will be the benchmark for customer service, leading by example to give the best customer experience of all time. You’ll work alongside an experienced host team and crew across the kitchen, floor and behind the bar, ensuring guests have a brilliant experience and bookings run smoothly.
About You / The BrewDog Charter
It’s all about beer. No compromise – we make every BrewDog experience the best it can be. Creativity is our unfair advantage – new beers, new ideas, new standards. We do more in a day than others do in a week – you get more done when you do it together. We listen. We learn – no egos, just honesty and transparency. Without us we are nothing – we play to win and we have fun while doing it.
Host employer: BrewDog
At BrewDog, we pride ourselves on being an excellent employer, offering a vibrant work culture that thrives on teamwork and passion for hospitality. Our flexible part-time roles at Belfast Grand Central Station not only provide competitive pay but also the opportunity to earn extra tips, ensuring that our team members feel valued and rewarded. With a focus on employee growth and a supportive environment, we encourage our staff to develop their skills while enjoying a balanced work-life schedule, including holidays off.
StudySmarter Expert Advice🤫
We think this is how you could land Host
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like BrewDog. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to BrewDog
Don't be shy about reaching out to BrewDog directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Host
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about BrewDog and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at BrewDog
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
