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For Companies At a Glance
- Tasks: Lead a passionate team to deliver exceptional beer and customer experiences.
- Company: Join BrewDog, a craft beer pioneer dedicated to quality and sustainability.
- Benefits: Enjoy profit sharing, paid overtime, pension enhancements, and a 4-week sabbatical every 5 years.
- Why this job: Be part of a vibrant culture that values teamwork, growth, and a love for craft beer.
- Qualifications: Must have management experience in a busy bar and a passion for customer service.
- Other info: Receive beer training and enjoy discounts on merchandise and drinks.
The predicted salary is between 36000 - 60000 £ per year.
About Us
- COMPANY SHARES: 10% profit scheme for you and your team.
- PAID OVERTIME: We pay overtime for any hours worked beyond your contracted hours.
- PENSION ENHANCEMENTS: Up to 10% of your salary.
- TAXI HOME CONTRIBUTIONS: £5 contribution to help you get home safely after midnight.
- 4-WEEK SABBATICAL: After every 5 years, you will receive an additional 4 weeks off.
- STAFF DISCOUNT: 25% off in bars, 30% off online, and 50% off BrewDog merchandise.
- BEER TRAINING: Support through the internationally-recognised Cicerone qualifications.
- AND A LOT MORE: Enhanced sick pay, healthcare, life assurance, high street retail discounts, employee assistance programmes, enhanced family-friendly policies, additional holiday days, pawternity leave, DE+I and crew forum groups, and beer samples at the end of some shifts.
We’re focused on making sure that we, and future generations, have a planet to brew great beer on.
About The Role
BrewDog are on the hunt for a General Manager! In this role, you’ll be leading from the front, setting the benchmark for customer service, and training others to provide the best customer experience. You will ensure your team is happy, developing, reaching goals, and having fun while managing the profitability of the overall business.
You’ll lead an experienced management team alongside a crew of passionate individuals. Your job is to be the glue that holds the team together and pushes them to improve every day.
About You
You must have at least a couple of years’ experience in a management role in a busy bar and kitchen. Financial acumen is required for managing the P&L of all parts of the business. Knowledge of craft beer is desirable, but a willingness to learn is essential. You must be customer service-focused, ensuring every customer experience is outstanding.
You’ll be a natural trainer, responsible for nurturing future talent in BrewDog bars and taking pride in their development. Proven experience of successfully managing and developing a driven and high-performing team is essential.
THE BREWDOG CHARTER: WE BLEED CRAFT BEER | WE ARE UNCOMPROMISING | WE COUNT TIME IN DOG YEARS | WE CHALLENGE EVERYTHING | WITHOUT US WE ARE NOTHING.
General Manager employer: Brewdog
Contact Detail:
Brewdog Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Familiarise yourself with BrewDog's mission and values. Understanding their passion for craft beer and commitment to customer service will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Highlight specific instances where you developed team members or improved customer experiences.
✨Tip Number 3
Research the craft beer industry and BrewDog's unique offerings. Being knowledgeable about their products and demonstrating a genuine interest in learning more can set you apart from other candidates.
✨Tip Number 4
Network with current or former BrewDog employees if possible. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in management roles, particularly in busy bar and kitchen environments. Emphasise any financial acumen you possess, as managing P&L is crucial for this position.
Craft a Compelling Cover Letter: In your cover letter, express your passion for craft beer and customer service. Share specific examples of how you've led teams to success and developed talent in previous roles, aligning with BrewDog's mission.
Showcase Your Leadership Skills: Demonstrate your ability to lead by example. Include instances where you've trained staff or improved customer experiences, showcasing your dedication to team development and high performance.
Research BrewDog: Familiarise yourself with BrewDog's values and culture. Mention specific aspects of their mission that resonate with you in your application, showing that you're not just looking for any job, but are genuinely interested in being part of their team.
How to prepare for a job interview at Brewdog
✨Show Your Passion for Craft Beer
Since BrewDog is all about great craft beer, make sure to express your enthusiasm for it during the interview. Share any personal experiences or knowledge you have about different types of beer, and be ready to discuss why you love it.
✨Demonstrate Leadership Skills
As a General Manager, you'll need to lead by example. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved customer service. Highlight how you can inspire and develop your team.
✨Understand Financial Acumen
BrewDog values profitability, so brush up on your financial skills. Be prepared to discuss how you've managed budgets or P&L in previous roles. Showing that you can balance great service with financial success will impress the interviewers.
✨Be Ready to Discuss Customer Service
Customer experience is key at BrewDog. Think of specific instances where you've gone above and beyond for customers. Be ready to explain how you would ensure every customer leaves with a memorable experience, as this aligns with their mission.
