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For Companies At a Glance
- Tasks: Lead a passionate team to deliver exceptional beer and customer experiences.
- Company: BrewDog is dedicated to crafting amazing beer and creating a vibrant bar culture.
- Benefits: Enjoy profit sharing, paid overtime, pension enhancements, and a 4-week sabbatical every 5 years.
- Why this job: Join a fun, dynamic team focused on growth, learning, and a love for craft beer.
- Qualifications: Must have management experience in a busy bar and a passion for customer service.
- Other info: Receive beer training and enjoy discounts on drinks and merchandise.
The predicted salary is between 36000 - 60000 £ per year.
About Us
We love great craft beer. We want everyone to be as passionate about it as we are – and our bars are at the heart of that mission. You’ll help us deliver an amazing beer and customer experience every shift so, because we expect great things from you, we give great things back.
COMPANY SHARES | 10% profit scheme for you and your team | Paid overtime | Pension enhancements up to 10% | Taxi home contributions | 4-week sabbatical every 5 years | Staff discount
HOP STOCK | We believe in sharing our success with our crew and have a unique Hop Stock benefit for our salaried team. That means you share in our success, and if we grow strongly, we win together.
OVERTIME | We pay overtime for any hours worked beyond your contracted hours to all salaried crew, because we know it’s right to reimburse you in full for any extra time you work for us.
PROFIT SHARE | Our BrewDog Bars now share 10% of their profits with our fantastic crew. We’re setting the bar high for the hospitality industry and giving you even more reasons to do an amazing job.
PENSION ENHANCEMENT | We increase our contributions to your pension up to 10% of your salary so together we can properly invest in your future. And, since the statutory amount all businesses pay is 3%, our decision to pay above that shows we’re taking your future seriously.
SAFE RIDE HOME | We want to make sure you get home safe after a hard shift. That’s why we contribute £5 to your pay-check to help you get home safely after midnight. This is open to all our bar crew.
4-WEEK SABBATICAL | After every 5 years here you will receive an additional 4 weeks off to spend doing whatever you want.
STAFF DISCOUNT | 25% off in bars, 30% off online and 50% off BrewDog Merch to fill up your fridge and your wardrobe.
BEER TRAINING | We love beer and we want you to love beer too, so we’ll support you through the internationally-recognised Cicerone qualifications, so you can love it almost as much as we do.
AND A LOT MORE | Enhanced sick pay, healthcare, life assurance, high street retail discounts, employee assistance programmes, enhanced family friendly policies around maternity and paternity leave, additional holiday days per year, pawternity leave, DE+I and crew forum groups, and beer samples at the end of some shifts.
We’re focused on making sure that we, and future generations, have a planet to brew great beer on. Our industry leading techniques help us create and deliver unique beer whilst doing our bit (and others’) for the environment.
About The Role
BREWDOG ARE ON THE HUNT FOR A GENERAL MANAGER FOR OUR BREWERY TAPROOM BAR!
We at BrewDog have one mission. We want to make other people as passionate about great craft beer as we are. Our bars are at the forefront of that mission, delivering amazing beer & customer service at all times. And now, we’re looking for a General Manager to join our team.
In this role you’ll be leading from the front – you’ll be the benchmark for customer service, leading by example & training others to give the best customer experience of all time. BrewDog’s goal is to be the best employer ever, so part of your role will be ensuring all of your team are happy, developing themselves, reaching goals & having fun. This senior position will also encompass managing the profitability of the overall business.
You’ll be leading an experienced management team alongside a crew of passionate & confident individuals, made up of team in the kitchen, on the floor & behind the bar. Some with vast amounts of beer knowledge, some with years of customer service experience, some fresh into the industry. Your job is to be the glue that holds the team together & pushes them to be better every single day, and develop to the next stages of their career with us.
About You
You must have at least a couple of years’ experience in a management role in a busy bar & kitchen in order to help steer and develop the team here. Financial acumen will also be required for this role, managing the P&L of all parts of the business.
You’ll be dedicated and flexible – this one of a kind role within BrewDog will be both challenging and rewarding, and something you can make your own. Knowledge of craft beer for this role would be desirable, but a willingness to learn if you don’t is essential. We’ve got all the tools (and the beer), you just need to be excited to learn.
You also must be customer service focus centric, making sure every single experience a customer has at this BrewDog bar absolutely stand-out. You’ll be a natural trainer & love seeing the people around you learn & develop, you’ll be responsible for nurturing the future talent in BrewDog bars and take pride in that. Proven experience of successfully managing and developing a driven and high performing team with examples of team progression.
THE BREWDOG CHARTER
WE BLEED CRAFT BEER | This is our true North.
WE ARE UNCOMPROMISING | If we don’t love it, we don’t do it. Ever.
WE COUNT TIME IN DOG YEARS | We are ambitious. We are relentless. We take risks.
WE CHALLENGE EVERYTHING | We forge our own path.
WITHOUT US WE ARE NOTHING | We are BrewDog.#J-18808-Ljbffr
General Manager employer: Brewdog
Contact Detail:
Brewdog Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Familiarize yourself with BrewDog's mission and values. Understanding their passion for craft beer and commitment to customer service will help you align your approach during the interview process.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed and developed teams in previous roles. Highlight specific instances where you improved team performance or customer satisfaction.
✨Tip Number 3
Demonstrate your financial acumen by being ready to discuss how you've managed P&L statements in past positions. Be prepared to share strategies you've implemented to improve profitability.
✨Tip Number 4
Express your willingness to learn about craft beer if you don't have extensive knowledge. BrewDog values enthusiasm and a desire to grow, so showing that you're eager to dive into beer training can set you apart.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand BrewDog's mission and values. Highlight your passion for craft beer and customer service in your application to show that you align with their culture.
Tailor Your CV: Make sure your CV reflects your management experience in busy bar and kitchen environments. Include specific examples of how you've led teams, improved customer experiences, and managed profitability.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Share your vision for leading a team and enhancing customer service, and mention any relevant beer knowledge or willingness to learn.
Showcase Your Leadership Skills: Provide examples in your application of how you've successfully developed and managed high-performing teams. Highlight any training or mentoring experiences that demonstrate your ability to nurture talent.
How to prepare for a job interview at Brewdog
✨Show Your Passion for Craft Beer
Make sure to express your enthusiasm for craft beer during the interview. Share any personal experiences or knowledge you have about different types of beers, brewing processes, or the craft beer community. This will demonstrate that you align with BrewDog's mission and values.
✨Highlight Your Leadership Skills
As a General Manager, you'll be leading a diverse team. Be prepared to discuss your previous management experiences, focusing on how you've successfully developed and motivated your team. Provide specific examples of how you've fostered a positive work environment and encouraged team progression.
✨Demonstrate Financial Acumen
Since managing profitability is a key part of the role, be ready to talk about your experience with P&L management. Discuss any relevant financial strategies you've implemented in past roles and how they contributed to the overall success of the business.
✨Prepare for Customer Service Scenarios
BrewDog places a strong emphasis on customer service. Prepare for situational questions that assess how you would handle various customer interactions. Think about times when you've gone above and beyond for customers and be ready to share those stories.
