At a Glance
- Tasks: Ensure guest safety, serve room service, and maintain high customer service standards.
- Company: BrewDog, a passionate craft beer company with a unique hotel experience.
- Benefits: Staff discounts, safe ride home contribution, and a 4-week sabbatical every 5 years.
- Other info: Dynamic work environment with opportunities for creativity and growth.
- Why this job: Join a fun team in a beer-centric hotel and share your passion for great craft beer.
- Qualifications: Customer service skills and a passion for hospitality.
The predicted salary is between 24750 - 30250 £ per year.
OUR MISSION IS TO MAKE OTHERS AS PASSIONATE ABOUT GREAT BEER AS WE ARE.
- TAXI HOME CONTRIBUTION: We contribute £5 to your pay-check to help you get home safely after midnight.
- STAFF DISCOUNT: 50% off BrewDog Beers/Ciders, Wonderland Cocktails, BrewDog Merchandise, and Soft Drinks, plus 25% off all other menu items.
- CREW FOOD: Enjoy a full menu for just £4 when you're on shift.
- 4-WEEK SABBATICAL: After every 5 years here you will receive an additional 4 weeks off.
- AND A LOT MORE: Enhanced sick pay, life assurance, high street retail discounts, employee assistance programmes, enhanced family friendly policies around maternity and paternity leave, additional holiday days per year, pawternity leave, DE+I and crew forum groups, and beer samples on some shifts.
We’re focused on making sure that we, and future generations, have a planet to brew great beer on. Our industry leading techniques help us create and deliver unique beer whilst doing our bit for the environment.
About The Role:
BREWDOG ARE ON THE HUNT FOR A HOTEL NIGHT PORTER FOR OUR DOGHOUSE! Our hotels are at the forefront of that mission, delivering amazing beer & customer service at all times. Expect beer on tap in all of our boutique rooms, mini-bars filled with the best beers on the planet & fridges in the shower for shower beers.
In this role you’ll be responsible for ensuring the health and safety of our guests throughout the night, as well as giving the highest levels of customer service. Duties will include:
- Serving room service to guests
- Food handling to dish up our 24hr hot dog menu
- Working with the reception and housekeeping team to ensure the operation is running as smoothly as possible
- Conducting safety checks and standards checks throughout the shift
- Some light set up duties for the day ahead
- In the event of an emergency, safely evacuating the guests
You’ll be working closely with the General Manager and Reception Manager of the hotel to co-ordinate the team, housekeeping operation, and ensure our guests are welcomed into a stand-out venue.
About You:
THE BREWDOG CHARTER: IT'S ALL ABOUT BEER. NO COMPROMISE. We make every BrewDog experience the best it can be.
- CREATIVITY IS OUR UNFAIR ADVANTAGE: New beers. New ideas. New standards.
- WE DO MORE IN A DAY THAN OTHERS DO IN A WEEK: You get more done when you do it together.
- WE LISTEN. WE LEARN: No egos, just honesty and transparency.
- WITHOUT US WE ARE NOTHING: We play to win, and we have fun while we're doing it.
Overnight Duty Manager - Hotel in Edinburgh employer: Brewdog
At BrewDog, we pride ourselves on being an excellent employer, offering a vibrant work culture that thrives on teamwork and passion for hospitality. Our flexible part-time roles at Belfast Grand Central Station not only provide competitive pay but also the opportunity to earn extra tips, ensuring that our team members feel valued and rewarded. With a focus on employee growth and a supportive environment, we encourage our staff to develop their skills while enjoying a balanced work-life schedule, including holidays off.
StudySmarter Expert Advice🤫
We think this is how you could land Overnight Duty Manager - Hotel in Edinburgh
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Brewdog. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Brewdog
Don't be shy about reaching out to Brewdog directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Overnight Duty Manager - Hotel in Edinburgh
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Brewdog and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Brewdog
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
