At a Glance
- Tasks: Support the General Manager and lead a passionate team to deliver exceptional customer service.
- Company: Join BrewDog, a leading craft beer company with a vibrant culture.
- Benefits: Enjoy staff discounts, safe ride home contributions, and a 4-week sabbatical every 5 years.
- Other info: Dynamic environment with opportunities for personal and professional growth.
- Why this job: Be part of a fun team that shares your passion for great beer and customer experience.
- Qualifications: Experience in customer service and a knack for team leadership.
The predicted salary is between 24750 - 30250 £ per year.
Our mission is to make others as passionate about great beer as we are. You’ll help us deliver an amazing beer and customer experience every shift. We expect great things from you, so we give great things back.
- Safe Ride Home: We contribute £5 to your pay-check to help you get home safely after midnight.
- Staff Discount: 50% off BrewDog Beers/Ciders, Wonderland Cocktails, BrewDog Merchandise, and Soft Drinks, plus 25% off all other menu items.
- Crew Food: Enjoy a full menu for just £4.50 when you're on shift.
- 4-Week Sabbatical: After every 5 years here, you will receive an additional 4 weeks off.
- Additional Benefits: Enhanced sick pay, life assurance, high street retail discounts, employee assistance programmes, enhanced family friendly policies, additional holiday days per year, pawternity leave, DE+I and crew forum groups, and beer samples on some shifts.
About The Role:
BrewDog are on the hunt for a Hotel Assistant Manager! In this role, you’ll support the General Manager in running the site. You’ll be the benchmark for customer service, leading by example and training others to provide the best customer experience.
Your job is to be the glue that holds the team together and pushes them to be better every single day, helping them develop in their careers with us.
About You:
- The BrewDog Charter: It's all about beer. No compromise.
- Creativity is our unfair advantage: New beers, new ideas, new standards.
- We do more in a day than others do in a week: You get more done when you do it together.
- We listen. We learn: No egos, just honesty and transparency.
- Without us we are nothing: We play to win, and we have fun while we're doing it.
Hotel Assistant Manager in Edinburgh employer: BrewDog
At BrewDog, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates passion for craft beer and innovation. Our commitment to employee growth is evident through generous benefits like enhanced pension contributions, additional holiday days, and a unique 4-week sabbatical every five years, ensuring our team members can thrive both personally and professionally in our Ellon location.
StudySmarter Expert Advice🤫
We think this is how you could land Hotel Assistant Manager in Edinburgh
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like BrewDog. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to BrewDog
Don't be shy about reaching out to BrewDog directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hotel Assistant Manager in Edinburgh
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about BrewDog and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at BrewDog
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
