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For Companies At a Glance
- Tasks: Support the management team and guide staff to deliver amazing beer experiences.
- Company: Join BrewDog, a passionate craft beer company dedicated to great service.
- Benefits: Enjoy 50% off drinks, £5 safe ride home, and a £4 crew meal.
- Why this job: Be part of a vibrant team and share your love for craft beer.
- Qualifications: Experience in customer service and a passion for beer.
- Other info: Enjoy a 4-week sabbatical every 5 years and excellent career growth.
The predicted salary is between 24000 - 36000 £ per year.
About Us
We love great craft beer. We want everyone to be as passionate about it as we are - and our bars are at the heart of that mission. You’ll help us deliver an amazing beer and customer experience every shift so, because we expect great things from you, we give great things back.
- SAFE RIDE HOME: We want to make sure you get home safe after a hard shift. That’s why we contribute £5 to your pay-check to help you get home safely after midnight. This is open to all our bar crew.
- BEER TRAINING: We love beer and we want you to love beer too, so we’ll support you through the internationally-recognised Cicerone qualifications, so you can love it almost as much as we do. You also get to try loads of beer.
- STAFF DISCOUNT: 50% off BrewDog Beers/Ciders, Wonderland Cocktails, BrewDog Merchandise, and Soft Drinks, plus 25% off all other menu items. Crew also get discount on takeaway beer.
- CREW FOOD: Enjoy a full menu for just £4 when you’re on shift.
- 4-WEEK SABBATICAL: After every 5 years here you will receive an additional 4 weeks off to spend it doing whatever you want.
- AND A LOT MORE: Enhanced sick pay, life assurance, high street retail discounts, employee assistance programmes, enhanced family friendly policies around maternity and paternity leave, additional holiday days per year, pawternity leave, DE+I and crew forum groups and beer samples on some shifts.
We’re focused on making sure that we, and future generations, have a planet to brew great beer on. Our industry leading techniques help us create and deliver unique beer whilst doing our bit for the environment.
About The Role
BrewDog are on the hunt for a Duty Manager. We have one mission: to make other people as passionate about great craft beer as we are. Our bars are at the forefront of that mission, delivering amazing beer and customer service at all times. We’re looking for a Duty Manager to join the team. In this role you’ll assist and support the management team in the running of shifts, and be involved in various back of house duties alongside front of house tasks. A big part of your job will be supporting, training and guiding our staff to be even more incredible in their roles – making the bar a destination people want to come to. You’ll be led by an experienced management team alongside a crew of passionate and confident individuals, made up of team in the kitchen, on the floor and behind the bar.
About You
The BrewDog Charter:
- IT'S ALL ABOUT BEER. NO COMPROMISE: We make every BrewDog experience the best it can be.
- CREATIVITY IS OUR UNFAIR ADVANTAGE: New beers. New ideas. New standards.
- WE DO MORE IN A DAY THAN OTHERS DO IN A WEEK: You get more done when you do it together.
- WE LISTEN. WE LEARN: No egos, just honesty and transparency.
- WITHOUT US WE ARE NOTHING: We play to win, and we have fun while we’re doing it.
Duty Manager - Chancery Lane employer: Brewdog
Contact Detail:
Brewdog Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager - Chancery Lane
✨Tip Number 1
Get to know the company culture! Before your interview, dive into BrewDog's mission and values. Show us that you're not just about the job, but that you genuinely care about great beer and the experience we create for our customers.
✨Tip Number 2
Practice your customer service skills! As a Duty Manager, you'll be leading the team in delivering top-notch service. Think of examples from your past experiences where you've gone above and beyond for customers, and be ready to share those stories with us.
✨Tip Number 3
Show off your leadership skills! We want to see how you can inspire and guide our crew. Prepare to discuss how you've trained or supported others in previous roles, and how you plan to make our bar an even better place to work.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you're serious about joining the BrewDog family. Don’t miss out on this opportunity to be part of something special!
We think you need these skills to ace Duty Manager - Chancery Lane
Some tips for your application 🫡
Show Your Passion for Beer: When you're writing your application, let your love for craft beer shine through! We want to see that you share our enthusiasm and can bring that energy to the team.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Duty Manager role. We appreciate when candidates take the time to connect their background with what we do at BrewDog.
Be Authentic: We value honesty and transparency, so don’t be afraid to show your true self in your application. Share your unique experiences and what makes you a great fit for our crew!
Apply Through Our Website: For the best chance of joining our team, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on board!
How to prepare for a job interview at Brewdog
✨Know Your Beer
Since this role is all about great craft beer, make sure you brush up on your beer knowledge before the interview. Familiarise yourself with different styles, brewing processes, and even the Cicerone qualifications they offer. Showing genuine passion for beer will definitely impress them!
✨Showcase Your Customer Service Skills
As a Duty Manager, you'll be expected to deliver amazing customer experiences. Prepare examples from your past roles where you've gone above and beyond for customers. Highlighting your ability to handle difficult situations with grace will show that you're ready for the challenge.
✨Demonstrate Team Leadership
You'll be supporting and training staff, so it's crucial to convey your leadership style. Think of specific instances where you've successfully led a team or mentored someone. This will help them see you as a natural fit for their crew-focused environment.
✨Embrace Their Values
Familiarise yourself with BrewDog's charter and values. During the interview, weave these principles into your responses to show that you align with their mission. Whether it’s about creativity or teamwork, demonstrating that you share their passion will set you apart from other candidates.
