At a Glance
- Tasks: Support management in running shifts and train staff for an amazing customer experience.
- Company: BrewDog is passionate about craft beer and creating unforgettable bar experiences.
- Benefits: Enjoy profit share, safe ride home contribution, 50% staff discount, and a 4-week sabbatical every 5 years.
- Why this job: Join a fun, creative team dedicated to great beer and customer service with a focus on sustainability.
- Qualifications: No specific qualifications required, just a passion for beer and excellent customer service skills.
- Other info: Additional perks include enhanced sick pay, life assurance, and beer samples on some shifts.
The predicted salary is between 24000 - 36000 £ per year.
About Us
OUR MISSION IS TO MAKE OTHERS AS PASSIONATE ABOUT GREAT BEER AS WE ARE
PROFIT SHARE | TAXI HOME CONTRIBUTION | STAFF DISCOUNT | CUSTOMER SERVICE INCENTIVE SCHEME | 4-WEEK SABBATICAL EVERY 5 YEARS | CONTRACTED HOURS
We love great craft beer. We want everyone to be as passionate about it as we are – and our bars are at the heart of that mission. You\’ll help us deliver an amazing beer and customer experience every shift so, because we expect great things from you, we give great things back.
PROFIT SHARE | Our BrewDog Bars now share 10% of their profits with our fantastic crew. We\’re setting the bar high for the hospitality industry and giving you even more reasons to do an amazing job.
SAFE RIDE HOME | We want to make sure you get home safe after a hard shift. That\’s why we contribute £5 to your pay-check to help you get home safely after midnight. This is open to all our bar crew.
BEER TRAINING | We love beer and we want you to love beer too, so we\’ll support you through the internationally-recognised Cicerone qualifications, so you can love it almost as much as we do. You also get to try loads of beer… tough job right.
STAFF DISCOUNT | 50% off BrewDog Beers/Ciders, Wonderland Cocktails, BrewDog Merchandise, and Soft Drinks, plus 25% off all other menu items. Crew also get discount on takeaway beer – perfect for taking the bar home.
CREW FOOD | Enjoy a full menu for just £4 when you\’re on shift – proper fuel for a proper shift.
4-WEEK SABBATICAL | After every 5 years here you will receive an additional 4 weeks off to spend it doing whatever you want.
AND A LOT MORE | Okay, deep breath… enhanced sick pay, life assurance, high street retail discounts, employee assistance programmes, enhanced family friendly policies around maternity and paternity leave, additional holiday days per year, pawternity leave, DE+I and crew forum groups and beer samples on some shifts.
We\’re focused on making sure that we, and future generations, have a planet to brew great beer on. Our industry leading techniques help us create and deliver unique beer whilst doing our bit (and others\’) for the environment
About The Role
BREWDOG ARE ON THE HUNT FOR A DUTY MANAGER!
We at BrewDog have one mission. We want to make other people as passionate about great craft beer as we are. Our bars are at the forefront of that mission, delivering amazing beer & customer service at all times. And now, we\’re looking for a Duty Manager to join the team.
In this role you\’ll be assist and support the management team in the running of shifts, and be involved in various back of house duties alongside front of house tasks. A big part of your job will be supporting, training and guiding our amazing staff to be even more incredible in their roles – making the bar a destination people want to come to.
You\’ll be led by an experienced management team alongside a crew of passionate & confident individuals, made up of team in the kitchen, on the floor & behind the bar.
About You
THE BREWDOG CHARTER
IT\’S ALL ABOUT BEER. NO COMPRISE We make every BrewDog experience the best it can be.
CREATIVITY IS OUR UNFAIR ADVANTAGE New beers. New ideas. New standards.
WE DO MORE IN A DAY THAN OTHERS DO IN A WEEK You get more done when you do it together.
WE LISTEN. WE LEARN No egos, just honesty and transparency.
WITHOUT US WE ARE NOTHING We play to win, and we have fun while we\’re doing it.
Duty Manager employer: Brewdog
Contact Detail:
Brewdog Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Familiarise yourself with BrewDog's mission and values. Understanding their passion for craft beer and commitment to customer service will help you align your responses during any interviews or conversations with the team.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Highlighting your ability to train and support staff will resonate well with BrewDog's focus on teamwork and development.
✨Tip Number 3
Engage with BrewDog's community on social media. By interacting with their posts and sharing your own experiences with craft beer, you'll demonstrate your enthusiasm and knowledge, making you a more memorable candidate.
✨Tip Number 4
Research the latest trends in the craft beer industry. Being knowledgeable about new beers, brewing techniques, and customer preferences will show that you're not just passionate about beer but also informed and ready to contribute to BrewDog's innovative culture.
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand BrewDog's mission and values. Highlight your passion for craft beer and customer service in your application to show that you align with their culture.
Tailor Your CV: Make sure your CV reflects relevant experience in hospitality or management roles. Emphasise any previous experience in training or supporting staff, as this is a key part of the Duty Manager role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for great beer and your understanding of the hospitality industry. Mention specific examples of how you've contributed to team success in past roles.
Showcase Your Leadership Skills: In your application, provide examples of how you've successfully led a team or managed shifts in previous positions. This will demonstrate your capability to support and guide staff effectively.
How to prepare for a job interview at Brewdog
✨Show Your Passion for Beer
Make sure to express your enthusiasm for craft beer during the interview. BrewDog is all about sharing that passion, so share your favourite beers and what you love about them.
✨Demonstrate Leadership Skills
As a Duty Manager, you'll be supporting and guiding staff. Be prepared to discuss your previous leadership experiences and how you've motivated teams in the past.
✨Highlight Customer Service Experience
BrewDog values amazing customer service. Share specific examples of how you've gone above and beyond for customers in previous roles to show you're a great fit for their team.
✨Be Ready for Scenario Questions
Expect questions about how you'd handle various situations in the bar environment. Think about potential challenges and how you would resolve them while maintaining a positive atmosphere.