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- Tasks: Lead shifts, support staff, and ensure an amazing customer experience at BrewDog.
- Company: BrewDog is a passionate craft beer company dedicated to delivering exceptional experiences.
- Benefits: Enjoy profit share, taxi home contribution, 50% staff discount, and a 4-week sabbatical every 5 years.
- Why this job: Join a vibrant team, learn about craft beer, and make a real impact in the hospitality industry.
- Qualifications: 1-2 years of management experience in hospitality; knowledge of craft beer is a plus.
- Other info: We prioritise sustainability and offer various employee perks, including enhanced sick pay and pawternity leave.
The predicted salary is between 24000 - 36000 £ per year.
About Us
We love great craft beer. We want everyone to be as passionate about it as we are - and our bars are at the heart of that mission. You’ll help us deliver an amazing beer and customer experience every shift so, because we expect great things from you, we give great things back.
- PROFIT SHARE: Our BrewDog Bars now share 10% of their profits with our fantastic crew. We’re setting the bar high for the hospitality industry and giving you even more reasons to do an amazing job.
- SAFE RIDE HOME: We want to make sure you get home safe after a hard shift. That’s why we contribute £5 to your pay-check to help you get home safely after midnight. This is open to all our bar crew.
- BEER TRAINING: We love beer and we want you to love beer too, so we’ll support you through the internationally-recognised Cicerone qualifications, so you can love it almost as much as we do. You also get to try loads of beer.
- STAFF DISCOUNT: 50% off BrewDog beers, ciders, softs, Wonderland cocktails and merch - fill your fridge and your wardrobe. 25% off everything else, including takeaway beer. Your mates can get involved too - perks are better shared.
- 4-WEEK SABBATICAL: After every 5 years here you will receive an additional 4 weeks off to spend it doing whatever you want.
- AND A LOT MORE: Enhanced sick pay, life assurance, high street retail discounts, employee assistance programmes, enhanced family friendly policies around maternity and paternity leave, additional holiday days per year, pawternity leave, DE+I and crew forum groups and beer samples on some shifts.
We’re focused on making sure that we, and future generations, have a planet to brew great beer on. Our industry leading techniques help us create and deliver unique beer whilst doing our bit for the environment.
About The Role
We at BrewDog have one mission. We want to make other people as passionate about great craft beer as we are. Our bars are at the forefront of that mission, delivering amazing beer & customer service at all times. And now, we’re looking for a Duty Manager to join the team.
In this role you’ll assist and support the management team in the running of shifts, and be involved in various back of house duties alongside front of house tasks. A big part of your job will be supporting, training and guiding our amazing staff to be even more incredible in their roles - making the bar a destination people want to come to.
You’ll be led by an experienced management team alongside a crew of passionate & confident individuals, made up of team in the kitchen, on the floor & behind the bar.
About You
You’ll have at least 1-2 years’ experience in a management role in hospitality. Knowledge of craft beer for this role would be desirable, but a willingness to learn if you don’t is essential. You also must be customer service focused above all else, making sure every single experience a customer has rocks every time they come into the bar.
THE BREWDOG CHARTER
- WE BLEED CRAFT BEER | This is our true North.
- WE ARE UNCOMPROMISING | If we don’t love it, we don’t do it. Ever.
- WE COUNT TIME IN DOG YEARS | We are ambitious. We are relentless. We take risks.
- WE CHALLENGE EVERYTHING | We forge our own path.
- WITHOUT US WE ARE NOTHING | We are BrewDog.
Seniority level: Mid-Senior level
Employment type: Contract
Job function: Management and Manufacturing
Industries: Food and Beverage Services
Duty Manager employer: Brewdog
Contact Detail:
Brewdog Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Familiarise yourself with BrewDog's values and mission. Understanding their passion for craft beer and customer service will help you align your responses during any interviews or conversations with the team.
✨Tip Number 2
Network within the hospitality industry, especially with those who have experience in craft beer. Engaging with current or former BrewDog employees can provide valuable insights and potentially a referral.
✨Tip Number 3
Showcase your leadership skills by discussing specific examples of how you've trained or supported staff in previous roles. BrewDog values strong management, so demonstrating your ability to guide a team will set you apart.
✨Tip Number 4
Be prepared to discuss your knowledge of craft beer, even if it's limited. Expressing a genuine enthusiasm to learn about beer and its culture can make a positive impression on the hiring team.
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Duty Manager position at BrewDog. Tailor your application to highlight relevant experience and skills that align with their expectations.
Show Your Passion for Craft Beer: BrewDog values a passion for craft beer. If you have experience or knowledge in this area, make sure to include it in your application. If not, express your eagerness to learn and grow in this field.
Highlight Customer Service Skills: Since customer service is a key focus for BrewDog, emphasise any previous experience you have in hospitality or customer-facing roles. Provide specific examples of how you've delivered excellent service in the past.
Personalise Your Application: Avoid generic applications. Use the company’s values and mission statement to frame your application. Show how your personal values align with BrewDog's commitment to craft beer and customer experience.
How to prepare for a job interview at Brewdog
✨Know Your Craft Beer
Familiarise yourself with different types of craft beer and the brewing process. BrewDog values passion for beer, so showing your knowledge or eagerness to learn can set you apart.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. BrewDog prioritises customer experience, so showcasing your ability to create memorable moments for guests is crucial.
✨Show Leadership Qualities
As a Duty Manager, you'll be guiding and training staff. Be ready to discuss your management style and how you've successfully led teams in the past, highlighting any specific achievements.
✨Embrace BrewDog's Values
Understand BrewDog's mission and values, such as being uncompromising and ambitious. During the interview, express how your personal values align with theirs and how you can contribute to their culture.
