Duty Manager

Duty Manager

Bristol Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support the management team and guide staff to deliver an amazing beer experience.
  • Company: BrewDog, a passionate craft beer company focused on great customer service.
  • Benefits: Profit share, safe ride home, beer training, and generous staff discounts.
  • Why this job: Join a vibrant team and help create unforgettable experiences for beer lovers.
  • Qualifications: Experience in hospitality and a passion for great beer.
  • Other info: Enjoy a dynamic work environment with opportunities for growth and a 4-week sabbatical every 5 years.

The predicted salary is between 24000 - 36000 £ per year.

About Us

We love great craft beer. We want everyone to be as passionate about it as we are – and our bars are at the heart of that mission. You’ll help us deliver an amazing beer and customer experience every shift so, because we expect great things from you, we give great things back.

Our Mission

To make others as passionate about great beer as we are.

Benefits

  • Profit share – 10% of bar profits to crew.
  • Safe Ride Home – £5 contribution to help you get home safely after midnight.
  • Beer training – support through internationally recognised Cicerone qualifications.
  • Staff discount – 50% off BrewDog beers/ciders, Wonderland cocktails, BrewDog merchandise, and soft drinks, plus 25% off all other menu items; discount on takeaway beer.
  • Crew food – full menu for £4 when you’re on shift.
  • 4‑week sabbatical – after every 5 years you receive an additional 4 weeks off.
  • Enhanced sick pay, life assurance, high street retail discounts, employee assistance programmes, enhanced family‑friendly policies around maternity and paternity leave, additional holiday days per year, pawternity leave, DE+I and crew forum groups and beer samples on some shifts.
  • Environment focus – industry‑leading techniques to reduce impact.

About The Role

We are looking for a Duty Manager to join our team. In this role you’ll assist and support the management team in running shifts, and be involved in various back‑of‑house duties alongside front‑of‑house tasks. A big part of your job will be supporting, training and guiding our amazing staff to be even more incredible in their roles, making the bar a destination people want to come to.

About You

Our charter drives us: It’s all about beer. No compromise. Creativity is our unfair advantage. We do more in a day than others do in a week. We listen, we learn. No egos, just honesty and transparency. Without us we are nothing. We play to win and we have fun while we do it.

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Duty Manager employer: Brewdog

BrewDog is an exceptional employer that fosters a vibrant work culture centred around a shared passion for great craft beer. With benefits like profit sharing, a safe ride home contribution, and extensive training opportunities, including Cicerone qualifications, we ensure our Duty Managers are well-supported and rewarded. Our commitment to employee growth, alongside unique perks such as a 4-week sabbatical every five years and generous staff discounts, makes BrewDog a fantastic place to build a meaningful career in the hospitality industry.
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Contact Detail:

Brewdog Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Duty Manager

✨Tip Number 1

Get to know the company culture! BrewDog is all about passion for craft beer, so show us your enthusiasm during interviews. Share your favourite beers and experiences in the industry to connect with the team.

✨Tip Number 2

Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role at BrewDog. It’s all about making connections!

✨Tip Number 3

Prepare for situational questions! Think about how you’d handle various scenarios in a busy bar environment. We want to see your problem-solving skills and how you support your team under pressure.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the BrewDog family!

We think you need these skills to ace Duty Manager

Customer Service Skills
Team Leadership
Training and Development
Communication Skills
Problem-Solving Skills
Time Management
Attention to Detail
Adaptability
Creativity
Passion for Craft Beer
Operational Management
Collaboration
Conflict Resolution

Some tips for your application 🫡

Show Your Passion for Beer: When you're writing your application, let your love for craft beer shine through! We want to see that you share our enthusiasm and can bring that energy to the team.

Tailor Your Application: Make sure to customise your CV and cover letter for the Duty Manager role. Highlight any relevant experience in hospitality and how you can contribute to our mission of delivering amazing beer and customer service.

Be Yourself: We value authenticity, so don’t be afraid to let your personality come through in your application. Share your unique experiences and what makes you a great fit for our BrewDog family!

Apply Through Our Website: For the best chance of joining our crew, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on board to share our passion for great beer!

How to prepare for a job interview at Brewdog

✨Know Your Beer

Since BrewDog is all about great craft beer, make sure you brush up on your beer knowledge before the interview. Familiarise yourself with their core range and any seasonal brews. Being able to discuss your favourite beers and why you love them will show your passion and fit for the role.

✨Showcase Your Customer Service Skills

As a Duty Manager, you'll be leading a team and ensuring an amazing customer experience. Prepare examples of how you've handled difficult situations or gone above and beyond for customers in the past. This will demonstrate your ability to manage both staff and customer expectations effectively.

✨Emphasise Teamwork

BrewDog values collaboration, so be ready to talk about your experiences working in a team. Share specific instances where you contributed to a team's success or helped train new staff. Highlighting your teamwork skills will resonate well with their mission of creating a passionate crew.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the training opportunities, like the Cicerone qualifications, or how they foster creativity within the team. This shows your genuine interest in the role and the company culture, making you stand out as a candidate.

Duty Manager
Brewdog
Location: Bristol
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