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- Tasks: Support management in running shifts and train staff for an amazing customer experience.
- Company: BrewDog is passionate about craft beer and creating unforgettable bar experiences.
- Benefits: Enjoy profit share, safe ride home contributions, 50% staff discount, and a 4-week sabbatical every 5 years.
- Why this job: Join a fun, creative team dedicated to great beer and customer service with a focus on sustainability.
- Qualifications: No specific qualifications required, just a passion for beer and excellent customer service skills.
- Other info: Additional perks include enhanced sick pay, life assurance, and opportunities for beer training.
The predicted salary is between 24000 - 36000 £ per year.
About Us
OUR MISSION IS TO MAKE OTHERS AS PASSIONATE ABOUT GREAT BEER AS WE ARE
PROFIT SHARE | TAXI HOME CONTRIBUTION | STAFF DISCOUNT | CUSTOMER SERVICE INCENTIVE SCHEME | 4-WEEK SABBATICAL EVERY 5 YEARS | CONTRACTED HOURS
We love great craft beer. We want everyone to be as passionate about it as we are – and our bars are at the heart of that mission. You’ll help us deliver an amazing beer and customer experience every shift so, because we expect great things from you, we give great things back.
PROFIT SHARE | Our BrewDog Bars now share 10% of their profits with our fantastic crew. We’re setting the bar high for the hospitality industry and giving you even more reasons to do an amazing job.
SAFE RIDE HOME | We want to make sure you get home safe after a hard shift. That’s why we contribute £5 to your paycheck to help you get home safely after midnight. This is open to all our bar crew.
BEER TRAINING | We love beer and we want you to love beer too, so we’ll support you through the internationally-recognised Cicerone qualifications, so you can love it almost as much as we do. You also get to try loads of beer… tough job right.
STAFF DISCOUNT | 50% off BrewDog Beers/Ciders, Wonderland Cocktails, BrewDog Merchandise, and Soft Drinks, plus 25% off all other menu items. Crew also get discount on takeaway beer – perfect for taking the bar home.
CREW FOOD | Enjoy a full menu for just £4 when you\’re on shift – proper fuel for a proper shift.
4-WEEK SABBATICAL | After every 5 years here you will receive an additional 4 weeks off to spend it doing whatever you want.
AND A LOT MORE | Okay, deep breath… enhanced sick pay, life assurance, high street retail discounts, employee assistance programmes, enhanced family friendly policies around maternity and paternity leave, additional holiday days per year, pawternity leave, DE+I and crew forum groups and beer samples on some shifts.
We’re focused on making sure that we, and future generations, have a planet to brew great beer on. Our industry leading techniques help us create and deliver unique beer whilst doing our bit (and others’) for the environment
About The Role
BREWDOG ARE ON THE HUNT FOR A DUTY MANAGER!
We at BrewDog have one mission. We want to make other people as passionate about great craft beer as we are. Our bars are at the forefront of that mission, delivering amazing beer & customer service at all times. And now, we’re looking for a Duty Manager to join the team.
In this role you’ll be assist and support the management team in the running of shifts, and be involved in various back of house duties alongside front of house tasks. A big part of your job will be supporting, training and guiding our amazing staff to be even more incredible in their roles – making the bar a destination people want to come to.
You’ll be led by an experienced management team alongside a crew of passionate & confident individuals, made up of team in the kitchen, on the floor & behind the bar.
About You
THE BREWDOG CHARTER
IT\’S ALL ABOUT BEER. NO COMPRISE
We make every BrewDog experience the best it can be.
CREATIVITY IS OUR UNFAIR ADVANTAGE
New beers. New ideas. New standards.
WE DO MORE IN A DAY THAN OTHERS DO IN A WEEK
You get more done when you do it together.
WE LISTEN. WE LEARN
No egos, just honesty and transparency.
WITHOUT US WE ARE NOTHING
We play to win, and we have fun while we\’re doing it.
#J-18808-Ljbffr
Duty Manager employer: Brewdog
Contact Detail:
Brewdog Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Familiarise yourself with BrewDog's mission and values. Understanding their passion for craft beer and commitment to customer experience will help you align your answers during the interview with what they truly value.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. BrewDog is looking for someone who can support and guide staff, so be ready to discuss your approach to training and motivating others.
✨Tip Number 3
Demonstrate your knowledge of craft beer. Since BrewDog is all about great beer, having a few talking points about different styles, brewing processes, or even recent trends in the craft beer industry can set you apart from other candidates.
✨Tip Number 4
Be prepared to discuss how you handle busy shifts and customer service challenges. BrewDog bars thrive on delivering an amazing experience, so sharing specific strategies you've used to maintain high standards under pressure will show you're the right fit for the role.
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand BrewDog's mission and values. Highlight your passion for craft beer and customer service in your application to show that you align with their culture.
Tailor Your CV: Make sure your CV reflects relevant experience in hospitality or management roles. Emphasise any leadership positions you've held and your ability to train and support staff, as these are key aspects of the Duty Manager role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for great beer and customer service. Mention specific experiences where you've successfully managed a team or improved customer satisfaction, linking them back to BrewDog's values.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that your documents are well-organised and professional. A polished application reflects your attention to detail.
How to prepare for a job interview at Brewdog
✨Show Your Passion for Beer
Make sure to express your enthusiasm for craft beer during the interview. Share any personal experiences or knowledge you have about different types of beer, brewing processes, or even your favourite BrewDog products. This will demonstrate that you align with the company's mission.
✨Highlight Your Leadership Skills
As a Duty Manager, you'll be responsible for guiding and training staff. Be prepared to discuss your previous leadership experiences, how you've motivated teams, and any specific examples of how you've improved team performance in past roles.
✨Emphasise Customer Service Excellence
BrewDog values amazing customer experiences, so be ready to talk about your approach to customer service. Share examples of how you've handled difficult situations or gone above and beyond to ensure customer satisfaction in previous jobs.
✨Demonstrate Teamwork and Collaboration
The role requires working closely with both front and back of house teams. Discuss your ability to collaborate effectively with others, share how you contribute to a positive team environment, and provide examples of successful teamwork from your past experiences.
