At a Glance
- Tasks: Lead a passionate team to deliver exceptional customer experiences and support the General Manager.
- Company: Join BrewDog, a craft beer brewery on a mission to inspire beer lovers.
- Benefits: Profit share, safe ride home, beer training, and generous staff discounts.
- Other info: Enjoy a vibrant work culture with opportunities for personal and professional growth.
- Why this job: Be part of a fun, dynamic team while developing your career in the craft beer industry.
- Qualifications: Strong leadership skills and a passion for great customer service.
The predicted salary is between 24000 - 36000 £ per year.
Job Overview
Join to apply for the BrewDog Ealing – Assistant Manager role at BrewDog. BrewDog is a craft beer brewery with mission to make others passionate about great beer. We love great craft beer, want everyone to be passionate, bars are at heart of that mission. You’ll help deliver an amazing beer and customer experience every shift. Expect great things, we give great things back.
Benefits
PROFIT SHARE – Our BrewDog Bars now share 10% of their profits with our crew. SAFE RIDE HOME – We contribute £5 to help crew get home safely after midnight. BEER TRAINING – We support internationally-recognised Cicerone qualifications. STAFF DISCOUNT – 50% off BrewDog Beers/Ciders, Wonderland Cocktails, BrewDog Merchandise, 25% off other menu items. CREW FOOD – Full menu for just £4 during shifts. 4-WEEK SABBATICAL – After every 5 years receive additional 4 weeks off. AND A LOT MORE – Enhanced sick pay, life assurance, high street retail discounts, employee assistance programmes, enhanced family-friendly policies around maternity and paternity leave, additional holiday days per year, pawternity leave, DE+I and crew forum groups, beer samples on some shifts.
Responsibilities
In this role you’ll support the General Manager of the running of this site, who will delegate their duties as they see fit. You’ll be the benchmark for customer service, leading by example and training others to give the best customer experience of all time. BrewDog’s goal is to be the best employer ever, so part of your role will be ensuring all of your team are happy, developing themselves, reaching goals and having fun. You’ll be part of an experienced management team alongside a crew of passionate and confident individuals, made up of team in the kitchen, on the floor and behind the bar. Some with vast amounts of beer knowledge, some with years of customer service experience, some fresh into the industry. Your job is to be the glue that holds the team together and pushes them to be better every single day and develop to the next stages of their career with us.
About You
We make every BrewDog experience the best it can be. New beers. New ideas. New standards. You get more done when you do it together. No egos, just honesty and transparency. We play to win, and we have fun while we\'re doing it.
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BrewDog Ealing - Assistant Manager in City of London employer: Brewdog
BrewDog is an exceptional employer that prioritises the well-being and development of its crew, offering unique benefits such as profit sharing, extensive beer training, and a supportive work culture that fosters teamwork and personal growth. Located in Ealing, our vibrant bar environment encourages passion for craft beer while ensuring that every team member enjoys a fulfilling and rewarding experience, both professionally and personally.
StudySmarter Expert Advice🤫
We think this is how you could land BrewDog Ealing - Assistant Manager in City of London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Brewdog. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Brewdog
Don't be shy about reaching out to Brewdog directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace BrewDog Ealing - Assistant Manager in City of London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Brewdog and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Brewdog
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
