At a Glance
- Tasks: Lead a passionate team to deliver exceptional beer and customer experiences.
- Company: Join BrewDog, a craft beer pioneer with a mission to inspire beer lovers.
- Benefits: Enjoy profit share, staff discounts, and a safe ride home after shifts.
- Why this job: Be part of a fun, dynamic environment while developing your career in hospitality.
- Qualifications: Experience in customer service and a passion for great beer.
- Other info: Enjoy unique perks like beer training, sabbaticals, and enhanced family-friendly policies.
The predicted salary is between 28800 - 43200 £ per year.
About Us
Our mission is to make others as passionate about great beer as we are.
- Profit Share: Our BrewDog Bars now share 10% of their profits with our fantastic crew.
- Safe Ride Home: We contribute £5 to your pay-check to help you get home safely after midnight.
- Beer Training: We support you through the internationally-recognised Cicerone qualifications.
- Staff Discount: 50% off BrewDog Beers/Ciders, Wonderland Cocktails, BrewDog Merchandise, and Soft Drinks, plus 25% off all other menu items.
- Crew Food: Enjoy a full menu for just £4 when you’re on shift.
- 4-Week Sabbatical: After every 5 years, you will receive an additional 4 weeks off.
- And a Lot More: Enhanced sick pay, life assurance, high street retail discounts, employee assistance programmes, enhanced family friendly policies, additional holiday days, pawternity leave, DE+I and crew forum groups, and beer samples on some shifts.
We’re focused on making sure that we, and future generations, have a planet to brew great beer on.
About The Role
BrewDog Basingstoke are on the hunt for an Assistant Manager! In this role, you’ll support the General Manager in running this site. You’ll be the benchmark for customer service, leading by example and training others to provide the best customer experience. Your role will ensure all of your team are happy, developing themselves, reaching goals, and having fun.
About You
The BrewDog Charter:
- It's all about beer. No compromise.
- Creativity is our unfair advantage.
- We do more in a day than others do in a week.
- We listen. We learn.
- Without us, we are nothing.
Assistant Manager in Basingstoke employer: Brewdog
Contact Detail:
Brewdog Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager in Basingstoke
✨Tip Number 1
Get to know the company culture before your interview. BrewDog is all about passion for craft beer, so show us that you share that enthusiasm! Research our values and think of ways you can contribute to our mission.
✨Tip Number 2
Practice your customer service skills! As an Assistant Manager, you'll be leading by example. Think of scenarios where you can demonstrate how you'd handle different customer situations and make them feel valued.
✨Tip Number 3
Network with current employees if you can. They can give you insider tips on what it’s like to work at BrewDog and what we value in our team members. Plus, it shows us you're proactive!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining the BrewDog family.
We think you need these skills to ace Assistant Manager in Basingstoke
Some tips for your application 🫡
Show Your Passion for Beer: When writing your application, let your love for craft beer shine through! Share any experiences or stories that highlight your enthusiasm for great brews. We want to see that you’re as passionate about beer as we are!
Tailor Your Application: Make sure to customise your application to fit the Assistant Manager role. Highlight relevant skills and experiences that align with our mission of delivering amazing customer service and fostering a happy team environment. We appreciate when you take the time to connect your background to what we do!
Be Authentic: We value honesty and transparency, so be yourself in your application! Share your unique personality and how it would contribute to our BrewDog family. We’re looking for genuine individuals who can bring creativity and fun to our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling. Plus, it shows you’re keen to join our BrewDog community right from the start!
How to prepare for a job interview at Brewdog
✨Know Your Beer
Since BrewDog is all about great craft beer, make sure you brush up on your beer knowledge before the interview. Familiarise yourself with their core range and any seasonal brews. Being able to discuss your favourite beers and why you love them will show your passion and fit for the role.
✨Showcase Your Customer Service Skills
As an Assistant Manager, you'll be leading by example in customer service. Prepare examples of how you've handled difficult situations or gone above and beyond for customers in the past. This will demonstrate your ability to create amazing experiences for guests.
✨Emphasise Teamwork
BrewDog values collaboration, so be ready to talk about your experience working in teams. Share specific instances where you’ve helped a team succeed or resolved conflicts. Highlighting your ability to be the 'glue' that holds a team together will resonate well.
✨Align with Their Values
Familiarise yourself with BrewDog's charter and values. During the interview, express how your personal values align with theirs, especially around creativity, transparency, and passion for beer. This will show that you're not just looking for a job, but a place where you can thrive and contribute.