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- Tasks: Join our crew to serve amazing craft beer and deliver top-notch customer service.
- Company: BrewDog is a passionate craft beer company dedicated to quality and community.
- Benefits: Enjoy profit sharing, taxi contributions, staff discounts, and a 4-week sabbatical every 5 years.
- Why this job: Be part of a vibrant team, learn about craft beer, and make customers happy!
- Qualifications: No experience needed; just a passion for great beer and customer service.
- Other info: Flexible hours available, with opportunities for training and personal growth.
We love great craft beer. We want everyone to be as passionate about it as we are - and our bars are at the heart of that mission. You’ll help us deliver an amazing beer and customer experience every shift so, because we expect great things from you, we give great things back.
PROFIT SHARE | Our BrewDog Bars now share 10% of their profits with our fantastic crew. We’re setting the bar high for the hospitality industry and giving you even more reasons to do an amazing job.
SAFE RIDE HOME | We want to make sure you get home safe after a hard shift. That’s why we contribute £5 to your pay-check to help you get home safely after midnight. This is open to all our bar crew.
BEER TRAINING | We love beer and we want you to love beer too, so we’ll support you through the internationally-recognised Cicerone qualifications, so you can love it almost as much as we do. You also get to try loads of beer… tough job right.
STAFF DISCOUNT | 25% off in bars, 30% off online and 50% off BrewDog Merch to fill up your fridge and your wardrobe.
4-WEEK SABBATICAL | After every 5 years here you will receive an additional 4 weeks off to spend it doing whatever you want.
AND A LOT MORE | Enhanced sick pay, life assurance, high street retail discounts, employee assistance programmes, enhanced family friendly policies around maternity and paternity leave, additional holiday days per year, pawternity leave, DE+I and crew forum groups and beer samples on some shifts.
We’re focused on making sure that we, and future generations, have a planet to brew great beer on. Our industry leading techniques help us create and deliver unique beer whilst doing our bit for the environment.
About The Role
Full time and part time positions available. We at BrewDog have one mission. We want to make other people as passionate about great craft beer as we are. Our bars are at the forefront of that mission, delivering amazing beer & customer service at all times.
In this role you’ll be right at the forefront, delivering amazing craft beer to the people. You’ll be working closely with your crew mates to deliver the best service possible on the bar and floor. You’ll be led by an experienced management team alongside a crew of passionate & confident individuals, made up of team on the floor & behind the bar.
About You
You’ll have an interest in good beer and putting it into the hands of other people! Knowledge around craft beer is handy but not at all essential, we’ll teach you all about it. You are passionate about delivering the best customer service and working with your teammates to do so. Experience working in a bar is useful but also not necessary as we can show you the ropes.
THE BREWDOG CHARTER
- WE BLEED CRAFT BEER | This is our true North.
- WE ARE UNCOMPROMISING | If we don’t love it, we don’t do it. Ever.
- WE COUNT TIME IN DOG YEARS | We are ambitious. We are relentless. We take risks.
- WE CHALLENGE EVERYTHING | We forge our own path.
- WITHOUT US WE ARE NOTHING | We are BrewDog.
Bar & Floor Crew employer: Brewdog
Contact Detail:
Brewdog Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar & Floor Crew
✨Tip Number 1
Familiarise yourself with BrewDog's craft beer offerings. Knowing their popular brews and unique flavours can help you engage in conversations during the interview, showing your genuine interest in the brand.
✨Tip Number 2
Demonstrate your passion for customer service. Think of examples from past experiences where you went above and beyond for customers, as this aligns perfectly with BrewDog's mission to deliver an amazing customer experience.
✨Tip Number 3
Network with current or former BrewDog employees if possible. They can provide insights into the company culture and what it takes to succeed in the Bar & Floor Crew role, giving you an edge in your application.
✨Tip Number 4
Prepare to discuss teamwork and collaboration. BrewDog values working closely with crew mates, so be ready to share how you've effectively worked in teams in the past and how you can contribute to a positive work environment.
We think you need these skills to ace Bar & Floor Crew
Some tips for your application 🫡
Show Your Passion for Beer: In your application, express your enthusiasm for craft beer. Mention any experiences or interests related to beer, even if they're informal. BrewDog values passion, so let that shine through!
Highlight Customer Service Skills: Emphasise any previous experience in customer service, even if it's not bar-related. Talk about how you enjoy helping people and creating a positive atmosphere, as this is crucial for the Bar & Floor Crew role.
Tailor Your CV: Make sure your CV reflects the skills and qualities BrewDog is looking for. Focus on teamwork, communication, and any relevant experience. Keep it concise and engaging to grab their attention.
Craft a Unique Cover Letter: Write a cover letter that stands out. Share why you want to work at BrewDog specifically, and how you align with their values. Use a friendly tone and be authentic; they appreciate individuality.
How to prepare for a job interview at Brewdog
✨Show Your Passion for Craft Beer
BrewDog is all about great craft beer, so make sure to express your enthusiasm for it during the interview. Even if you don't have extensive knowledge, showing a genuine interest and willingness to learn can set you apart.
✨Emphasise Teamwork Skills
As a Bar & Floor Crew member, you'll be working closely with others. Highlight any previous experience where you've successfully collaborated with a team, whether in a bar setting or elsewhere, to demonstrate your ability to work well with others.
✨Prepare for Customer Service Scenarios
Customer service is key in this role. Be ready to discuss how you would handle various customer situations, such as dealing with complaints or ensuring a positive experience. This shows that you understand the importance of excellent service.
✨Ask Insightful Questions
At the end of the interview, don’t hesitate to ask questions about BrewDog's culture, training opportunities, or their approach to craft beer. This not only shows your interest but also helps you determine if it's the right fit for you.
