Assistant Manager: Lead Guest Experience & Bar Team
Assistant Manager: Lead Guest Experience & Bar Team

Assistant Manager: Lead Guest Experience & Bar Team

Full-Time 30000 - 40000 £ / year (est.) No home office possible
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Brewdog

At a Glance

  • Tasks: Lead the guest experience and bar team, ensuring exceptional service and team motivation.
  • Company: Join BrewDog, a vibrant company passionate about great beer and unforgettable experiences.
  • Benefits: Enjoy competitive bonuses, discounted meals, and extensive beer training.
  • Why this job: Be part of a fun, energetic team while developing your leadership skills in a dynamic environment.
  • Qualifications: Natural leader with a passion for customer service and team development.
  • Other info: Opportunities for career growth and a supportive workplace culture.

The predicted salary is between 30000 - 40000 £ per year.

About Us

BrewDog Aberdeen Castlegate are looking for an Assistant Manager. At BrewDog, our mission is simple: make people as passionate about great beer as we are. Our bars sit at the heart of that mission, serving quality food, pouring world-class beer and creating an unforgettable experience every shift.

Why You’ll Want to Work With Us

  • Competitive bonus: 12.5% of annual salary + uncapped 10% overachievement bonus on top
  • 45 hour contract and paid overtime
  • £4 hot meals on shift - proper fuel to get you through a busy shift
  • Safe Ride Home - £5 taxi home contribution for any shift finishing after midnight
  • BrewDog crew discount - 50% off beer, cocktails and merch + 25% off food
  • World-class beer training - we’ll support you through the internationally-recognised Cicerone qualifications
  • Plus many more - enhanced sick pay, life assurance, retail discounts, employee assistance programmes, enhanced family policies, extra holidays, pawternity leave, DE&I groups and crew forums

About The Role

As Assistant Manager at BrewDog Castlegate you’ll support the General Manager with the running of the site. You’ll be the benchmark for customer service, leading by example & training others to give the best customer experience of all time. BrewDog’s goal is to be the best employer ever, so part of your role will be ensuring all of your team are happy, developing themselves, reaching goals & having fun.

You’ll be part of an experienced management team alongside a crew of passionate & confident individuals, made up of team in the kitchen, on the floor & behind the bar. Your job is to be the glue that holds the team together & pushes them to be better every single day, and develop to the next stages of their career with us.

About You

As Assistant Manager, you will be a natural leader who leads from the front and sets the standard for exceptional customer service. You take pride in creating memorable experiences for every guest and inspire your team to do the same.

You thrive in a fast-paced, high-energy environment and know how to keep a team motivated, engaged, and performing at their best. You’re approachable, supportive, and genuinely care about the people you work with, celebrating their wins, coaching their development, and helping them progress in their careers.

You’re organised, proactive, and confident in taking ownership of the day-to-day running of a busy site. Whether you’ve already stepped into a supervisory or management role, or you’re ready for that next step, you bring the attitude, drive, and resilience needed to succeed.

Most importantly, you’re a team player who can bring people together, build a positive culture, and make work an enjoyable place to be, because when the team thrives, the business does too.

THE BREWDOG CHARTER

  • IT'S ALL ABOUT BEER. NO COMPROMISE We make every BrewDog experience the best it can be.
  • CREATIVITY IS OUR UNFAIR ADVANTAGE New beers. New ideas. New standards.
  • WE DO MORE IN A DAY THAN OTHERS DO IN A WEEK You get more done when you do it together.
  • WE LISTEN. WE LEARN No egos, just honesty and transparency.
  • WITHOUT US WE ARE NOTHING We play to win, and we have fun while we’re doing it.

Assistant Manager: Lead Guest Experience & Bar Team employer: Brewdog

BrewDog Aberdeen Castlegate is an exceptional employer that prioritises employee well-being and development, offering a competitive bonus structure, paid overtime, and a range of unique benefits including discounted meals and extensive beer training. The vibrant work culture fosters teamwork and personal growth, ensuring that every team member feels valued and motivated to excel in their roles while enjoying the dynamic atmosphere of a leading craft beer bar.
Brewdog

Contact Detail:

Brewdog Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Manager: Lead Guest Experience & Bar Team

✨Tip Number 1

Get to know BrewDog's vibe! Before your interview, dive into their mission and values. Show us that you’re not just another candidate but someone who genuinely shares our passion for great beer and unforgettable experiences.

✨Tip Number 2

Practice your people skills! As an Assistant Manager, you'll be leading a team and creating memorable experiences. Think of examples from your past where you've gone above and beyond for customers or supported your team – we want to hear those stories!

✨Tip Number 3

Be ready to showcase your leadership style! We love candidates who can inspire and motivate others. Prepare to discuss how you’ve developed team members in the past and how you plan to keep our crew engaged and happy at BrewDog.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the BrewDog family. Let’s make this happen together!

We think you need these skills to ace Assistant Manager: Lead Guest Experience & Bar Team

Customer Service Excellence
Leadership Skills
Team Motivation
Training and Development
Organisational Skills
Proactive Problem Solving
High Energy and Resilience
Communication Skills
Collaboration
Positive Culture Building
Fast-Paced Environment Adaptability
Coaching Skills
Guest Experience Enhancement
Ownership of Operations

Some tips for your application 🫡

Show Your Passion for Beer: When you're writing your application, let your love for great beer shine through! Share any experiences you've had in the industry or how you enjoy exploring new brews. We want to see that you're as passionate about our mission as we are!

Highlight Your Leadership Skills: As an Assistant Manager, you'll be leading a team, so make sure to showcase your leadership experience. Talk about times you've motivated others or created a positive work environment. We’re looking for someone who can inspire and bring people together!

Be Authentic and Personable: We value genuine connections, so don’t be afraid to let your personality shine in your application. Share anecdotes that reflect your approachability and supportiveness. We want to know how you celebrate wins and help your team grow!

Apply Through Our Website: Make it easy for us to find your application by applying directly through our website. It helps us keep track of all the amazing candidates like you! Plus, it shows you're keen on joining the BrewDog family.

How to prepare for a job interview at Brewdog

✨Know Your BrewDog

Before the interview, dive into BrewDog's mission and values. Understand their passion for great beer and how they create unforgettable experiences. This will help you connect your own values with theirs and show that you're genuinely interested in being part of their team.

✨Showcase Your Leadership Skills

As an Assistant Manager, you'll need to lead by example. Prepare examples from your past experiences where you've successfully motivated a team or improved customer service. Highlight your ability to inspire others and create a positive work environment.

✨Be Ready for Scenario Questions

Expect questions about how you'd handle specific situations, like dealing with a difficult customer or managing a busy shift. Think through these scenarios beforehand and be ready to discuss your thought process and the outcomes of your actions.

✨Emphasise Teamwork and Culture Fit

BrewDog values a strong team culture, so be prepared to talk about how you contribute to a positive atmosphere. Share stories that demonstrate your ability to collaborate, celebrate team wins, and support your colleagues in their development.

Assistant Manager: Lead Guest Experience & Bar Team
Brewdog
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