At a Glance
- Tasks: Support the General Manager and lead a passionate team to deliver amazing customer experiences.
- Company: Join BrewDog Paddington, where craft beer and community come together.
- Benefits: Enjoy 50% off drinks, safe ride home contributions, and a fun work environment.
- Other info: Dynamic atmosphere with opportunities for personal and professional development.
- Why this job: Be part of a creative team that values fun, growth, and great beer.
- Qualifications: Passion for customer service and teamwork; leadership skills are a plus.
The predicted salary is between 25000 - 30000 € per year.
About Us
At BrewDog Paddington we love great craft beer. We want everyone to be as passionate about it as we are - and our bars are at the heart of that mission. You’ll help us deliver an amazing beer and customer experience every shift so, because we expect great things from you, we give great things back.
Benefits
- Taxi Home Contribution (Service delivery to safe ride home)
- Safe Ride Home – extra payment to get home safely after midnight
- Staff Discount – 50% off BrewDog Beers/Ciders, Wonderland Cocktails, BrewDog Merchandise, and Soft Drinks; 25% off all other menu items
- Customer Service Incentive Scheme
- 4‑week Sabbatical every 5 years
- Contracted Hours
- Crew Food – full menu for £4 during shifts
- Enhanced sick pay, life assurance, regulatory discounts, employee assistance programmes, enhanced family‑friendly policies, additional holiday days, pawternity leave, DE+I and crew forum groups, and beer samples on some shifts
About The Role
We are looking for an Assistant Manager to join our team. In this role you’ll support the General Manager of the running of this site, who will delegate their duties as they see fit. You’ll be the benchmark for customer service, leading by example and training others to give the best customer experience of all time. Part of your role will be ensuring all of your team are happy, developing themselves, reaching goals and having fun.
Responsibilities
- Support the General Manager in running the site and delegate duties as needed.
- Serve as a benchmark for customer service and lead by example.
- Train team members to deliver the best customer experience.
- Ensure team happiness, development, goal attainment, and enjoyment.
- Act as the glue that keeps the team together and drives improvement daily.
About You – The BrewDog Charter
We make every BrewDog experience the best it can be. We have a relentless drive for creativity: new beers, new ideas, new standards. We get more done together. We listen and learn – no egos, just honesty and transparency. We play to win and have fun while doing it.
Assistant Manager - BrewDog Paddington employer: Brewdog
At BrewDog Paddington, we pride ourselves on fostering a vibrant work culture that celebrates creativity and teamwork, making it an exceptional place for passionate individuals to thrive. With benefits like a generous staff discount, a safe ride home contribution, and opportunities for personal development, we ensure our team members feel valued and supported. Join us in delivering unforgettable experiences while enjoying the perks of working in one of London's most exciting craft beer venues.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager - BrewDog Paddington
✨Tip Number 1
Get to know BrewDog's vibe! Before your interview, dive into their mission and values. Show us you’re not just about the job, but that you genuinely care about great craft beer and the experience they offer.
✨Tip Number 2
Practice your customer service skills! Think of examples where you've gone above and beyond for customers. We want to see how you can lead by example and create that amazing experience BrewDog is all about.
✨Tip Number 3
Be ready to chat about teamwork! BrewDog loves a collaborative spirit, so come prepared with stories about how you’ve helped your team succeed. We want to hear how you keep the team happy and motivated!
✨Tip Number 4
Apply through our website! It’s the best way to get noticed. Plus, it shows us you’re serious about joining the BrewDog family. Don’t miss out on this opportunity to be part of something special!
We think you need these skills to ace Assistant Manager - BrewDog Paddington
Some tips for your application 🫡
Show Your Passion for Beer:When you're writing your application, let your love for craft beer shine through! We want to see that you're as excited about great beer as we are, so share any experiences or stories that highlight your passion.
Tailor Your Application:Make sure to customise your application to fit the Assistant Manager role at BrewDog Paddington. Highlight relevant experience and skills that align with our mission of delivering an amazing customer experience and supporting team happiness.
Be Yourself:We value honesty and transparency, so don’t be afraid to let your personality come through in your application. Share what makes you unique and how you can contribute to our fun and creative environment.
Apply Through Our Website:To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your enthusiasm and qualifications right away!
How to prepare for a job interview at Brewdog
✨Know Your BrewDog
Before the interview, dive deep into BrewDog's mission and values. Familiarise yourself with their craft beers and customer service ethos. Showing genuine passion for their products will set you apart and demonstrate that you're a great fit for the team.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to lead by example. Prepare examples of how you've successfully managed teams or improved customer experiences in the past. Highlight your ability to motivate others and create a positive work environment.
✨Emphasise Team Development
BrewDog values team happiness and development. Be ready to discuss how you've supported colleagues in reaching their goals or how you've contributed to a fun and engaging workplace. This shows that you align with their focus on team dynamics.
✨Ask Thoughtful Questions
Prepare some insightful questions about the role and the company culture. This not only shows your interest but also gives you a chance to assess if BrewDog is the right fit for you. Think about asking how they measure success in customer service or what new initiatives they have planned.
