At a Glance
- Tasks: Lead a passionate team to deliver exceptional beer and customer experiences.
- Company: Join BrewDog, a vibrant craft beer company with a mission to inspire beer lovers.
- Benefits: Enjoy profit share, staff discounts, and a safe ride home after midnight.
- Why this job: Be part of a fun, creative environment where your passion for beer can shine.
- Qualifications: Looking for enthusiastic leaders with a knack for customer service and teamwork.
- Other info: Opportunities for career growth and a 4-week sabbatical every 5 years.
The predicted salary is between 30000 - 42000 ÂŁ per year.
BrewDog Cambridge, England, United Kingdom
Overview
Join to apply for the Assistant Manager – BrewDog Cambridge role at BrewDog.
About BrewDog
- OUR MISSION IS TO MAKE OTHERS AS PASSIONATE ABOUT GREAT BEER AS WE ARE
- PROFIT SHARE | TAXI HOME CONTRIBUTION | STAFF DISCOUNT | CUSTOMER SERVICE INCENTIVE SCHEME | 4-WEEK SABBATICAL EVERY 5 YEARS | CONTRACTED HOURS
- We love great craft beer. We want everyone to be as passionate about it as we are – and our bars are at the heart of that mission. You’ll help us deliver an amazing beer and customer experience every shift so, because we expect great things from you, we give great things back.
- PROFIT SHARE: Our BrewDog Bars now share 10% of their profits with our fantastic crew.
- SAFE RIDE HOME: We contribute ÂŁ5 to your pay-check to help you get home safely after midnight (open to all bar crew).
- BEER TRAINING: We support you through the Cicerone qualifications and provide beer tasting opportunities.
- STAFF DISCOUNT: 50% off BrewDog Beers/Ciders, Wonderland Cocktails, BrewDog Merchandise, and Soft Drinks; 25% off all other menu items; discount on takeaway beer.
- CREW FOOD: Full menu for ÂŁ4 when on shift.
- 4-WEEK SABBATICAL: After every 5 years you receive an additional 4 weeks off.
- AND A LOT MORE: Enhanced sick pay, life assurance, discounts, employee assistance programmes, family-friendly policies, additional holiday days, DEI and crew forum groups, beer samples on some shifts.
- We’re focused on sustainability and environmental responsibility to ensure a planet to brew great beer on.
About The Role
BrewDog are on the hunt for an Assistant Manager. Our mission is to make others as passionate about great craft beer as we are. Our bars are at the forefront of that mission, delivering amazing beer and customer service. We’re looking for an Assistant Manager to join our team.
In this role you’ll support the General Manager of the site, lead by example in customer service, and train others to deliver the best customer experience. You’ll help ensure the team is happy, develops themselves, reaches goals, and has fun. You’ll be part of an experienced management team with a crew across kitchen, floor, and bar, some with deep beer knowledge and others with customer service experience. Your job is to be the glue that holds the team together and helps individuals progress in their careers with us.
About You
THE BREWDOG CHARTER: IT\’S ALL ABOUT BEER. NO COMPROMISE. CREATIVITY IS OUR UNFAIR ADVANTAGE. WE DO MORE IN A DAY THAN OTHERS DO IN A WEEK. WE LISTEN. WE LEARN. WITHOUT US WE ARE NOTHING.
We look for candidates who are passionate, collaborative, and ready to drive customer service excellence while fostering a positive team culture.
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Other
Industries
- Food and Beverage Services
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Assistant Manager - BrewDog Cambridge employer: Brewdog
Contact Detail:
Brewdog Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager - BrewDog Cambridge
✨Tip Number 1
Get to know BrewDog's vibe! Spend some time in their bars, chat with the crew, and soak up the atmosphere. This will not only help you understand their mission but also give you some great talking points for your interview.
✨Tip Number 2
Network like a pro! Connect with current or former BrewDog employees on LinkedIn. They can provide insider tips and maybe even put in a good word for you. Plus, it shows you're genuinely interested in being part of the BrewDog family.
✨Tip Number 3
Prepare for the interview by thinking about how you can embody BrewDog's values. Be ready to share examples of how you've driven customer service excellence and fostered team spirit in your previous roles. Show them you're the perfect fit!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining the BrewDog team. Don’t forget to follow up after applying; a little persistence goes a long way!
We think you need these skills to ace Assistant Manager - BrewDog Cambridge
Some tips for your application 🫡
Show Your Passion for Beer: When writing your application, let your love for craft beer shine through! Share any experiences or stories that highlight your enthusiasm for great brews and how it aligns with BrewDog's mission.
Highlight Customer Service Skills: BrewDog is all about delivering an amazing customer experience. Make sure to emphasise your previous roles in customer service and how you've gone above and beyond to create memorable moments for customers.
Be Yourself: We want to get to know the real you! Don’t be afraid to inject a bit of personality into your application. Show us what makes you unique and how you can contribute to our positive team culture.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you one step closer to joining the BrewDog family!
How to prepare for a job interview at Brewdog
✨Know Your Beer
Since BrewDog is all about great craft beer, make sure you brush up on your beer knowledge before the interview. Familiarise yourself with their core range and any seasonal brews. Being able to discuss your favourite beers and why you love them will show your passion for the brand.
✨Showcase Your Customer Service Skills
As an Assistant Manager, you'll need to lead by example in customer service. Prepare examples of how you've gone above and beyond for customers in previous roles. Think about specific situations where you turned a negative experience into a positive one.
✨Emphasise Teamwork and Leadership
BrewDog values collaboration and a positive team culture. Be ready to share experiences where you've successfully worked as part of a team or led a group. Highlight how you’ve helped others develop their skills and how you can be the glue that holds the team together.
✨Align with BrewDog's Values
Familiarise yourself with BrewDog's mission and values. During the interview, express how your personal values align with theirs, especially around creativity, passion for beer, and commitment to sustainability. This will demonstrate that you're not just looking for a job, but that you genuinely want to be part of their mission.