At a Glance
- Tasks: Support the General Manager in delivering an amazing customer experience and leading a passionate team.
- Company: Join BrewDog, a vibrant craft beer company dedicated to sharing the love of great beer.
- Benefits: Enjoy staff discounts, beer training, and a safe ride home after midnight.
- Other info: Experience excellent career growth opportunities and enjoy unique perks like pawternity leave.
- Why this job: Be part of a fun, energetic team while developing your skills in the craft beer industry.
- Qualifications: Passion for beer, strong customer service skills, and a desire to motivate others.
The predicted salary is between 28000 - 30000 £ per year.
About Us
Our mission is to make others as passionate about great beer as we are. We love great craft beer and want everyone to be as passionate as we are – our bars are at the heart of that mission. You’ll help us deliver an amazing beer and customer experience every shift, and because we expect great things from you we give great things back.
- Taxi home contribution
- Staff discount
- Customer service incentive scheme
- 4-week sabbatical every 5 years
- Contracted hours
- Safe ride home – £5 contribution to help you get home safely after midnight (available to all bar crew)
- Beer training – support you through internationally recognised Cicerone qualifications and tasting lots of beer
- 50% off BrewDog beers/ciders, Wonderland cocktails, BrewDog merchandise and soft drinks; 25% off all other menu items; discount on takeaway beer
- Crew food – full menu for £4 during shift
- Additional benefits including enhanced sick pay, life assurance, high-street retail discounts, employee assistance programmes, enhanced family-friendly maternity and paternity leave, additional holiday days per year, pawternity leave, DE+I and crew forum groups, and beer samples on some shifts
About The Role
We are looking for an Assistant Manager to join our team. In this role you will support the General Manager with the running of the site, acting as the benchmark for customer service, leading by example and training others to deliver the best customer experience ever. Your responsibilities include ensuring the team is happy, developing their skills, reaching goals and having fun. You will be part of an experienced management team that spans kitchen, floor and bar, holding the team together, pushing them to improve every day and helping them to develop to the next stages of their career.
About You
We want a person who embodies the BrewDog Charter: we put beer first, never compromise, embrace creativity, work hard, listen and learn, and play to win while having fun. You should be passionate about beer, highly motivated, customer-service oriented, able to motivate and train a team, and excited to help people grow and achieve their potential.
Assistant Manager employer: Brewdog
At BrewDog, we are not just about serving great craft beer; we are dedicated to creating an exceptional work environment where our team thrives. As an Assistant Manager, you will enjoy a vibrant culture that prioritises employee well-being with benefits like a taxi home contribution, generous discounts, and opportunities for professional growth through recognised training programmes. Join us in a role that not only values your passion for beer but also supports your career development in a fun and dynamic setting.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Get to know the company culture! Before your interview, dive into BrewDog's values and mission. Show us that you’re not just about the job, but that you genuinely care about our passion for great beer and customer experience.
✨Tip Number 2
Practice your people skills! As an Assistant Manager, you'll be leading a team and interacting with customers. Role-play common scenarios with friends or family to boost your confidence and showcase your customer service skills during the interview.
✨Tip Number 3
Bring your A-game to the interview! Prepare some examples of how you've motivated teams or improved customer experiences in the past. We want to see your passion and how you can help us create the best beer experience ever!
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot us a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in our minds as we make our decision.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Show Your Passion for Beer:When writing your application, let your love for craft beer shine through! Share any experiences or stories that highlight your enthusiasm for beer and how it connects to customer service.
Tailor Your Application:Make sure to customise your CV and cover letter to reflect the job description. Highlight your relevant skills and experiences that align with our mission of delivering an amazing beer and customer experience.
Be Yourself:We want to get to know the real you! Don’t be afraid to inject a bit of personality into your application. Show us how you embody the BrewDog Charter and what makes you a great fit for our team.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on the path to joining our awesome team!
How to prepare for a job interview at Brewdog
✨Know Your Beer
Since the role is all about great beer, make sure you brush up on your beer knowledge. Familiarise yourself with different styles, brewing processes, and the Cicerone qualifications. This will not only impress your interviewers but also show your passion for the product.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll be leading a team. Prepare examples of how you've motivated and trained others in previous roles. Think about specific situations where you helped someone grow or improved team performance – this will demonstrate your ability to lead by example.
✨Emphasise Customer Service
Customer experience is key in this role. Be ready to discuss your approach to customer service and share stories that highlight your commitment to delivering an amazing experience. Think about times when you went above and beyond for a customer.
✨Align with Their Values
Familiarise yourself with the BrewDog Charter and be prepared to discuss how your values align with theirs. Show that you embrace creativity, work hard, and have fun while achieving goals. This will help you connect with the interviewers and demonstrate that you're a great fit for their culture.
