Assistant Manager

Assistant Manager

Carlisle Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support the General Manager in delivering exceptional beer and customer experiences.
  • Company: Join BrewDog, a passionate craft beer company with a fun and collaborative culture.
  • Benefits: Enjoy profit sharing, safe ride home contributions, and generous staff discounts.
  • Why this job: Be part of a team that shares your passion for great craft beer and customer service.
  • Qualifications: Experience in customer service and a desire to lead and develop a team.
  • Other info: Dynamic environment with opportunities for growth and unique perks like beer training.

The predicted salary is between 28800 - 43200 £ per year.

About Us

We love great craft beer. We want everyone to be as passionate about it as we are – and our bars are at the heart of that mission. You’ll help us deliver an amazing beer and customer experience every shift so, because we expect great things from you, we give great things back.

  • Profit Share | BrewDog Bars share 10% of their profits with our crew.
  • Safe Ride Home | We contribute £5 to your pay-check to help you get home safely after midnight. Open to all bar crew.
  • Beer Training | Support through internationally recognised Cicerone qualifications; opportunities to try many beers.
  • Staff Discount | 50% off BrewDog Beers/Ciders, Wonderland Cocktails, BrewDog Merchandise, and Soft Drinks; 25% off all other menu items.
  • Crew Food | Full menu for just £4 when you’re on shift.
  • 4-Week Sabbatical | After every 5 years, 4 additional weeks off.
  • And a lot more | Enhanced sick pay, life assurance, retail discounts, employee assistance programmes, enhanced family-friendly policies, additional holiday days, pawternity leave, DEI initiatives, crew forums, and beer samples on some shifts.

We’re focused on making sure that we, and future generations, have a planet to brew great beer on. Our industry-leading techniques help us create and deliver unique beer while doing our bit for the environment.

About The Role

BrewDog are on the hunt for an Assistant Manager. We have one mission: to make other people as passionate about great craft beer as we are. Our bars are at the forefront of that mission, delivering amazing beer and customer service at all times. We’re looking for an Assistant Manager to join our team.

In this role you’ll support the General Manager in running this site, with duties delegated as necessary. You’ll be the benchmark for customer service, leading by example and training others to give the best customer experience. Our goal is to be the best employer ever, so part of your role will be ensuring all of your team are happy, developing themselves, achieving goals and having fun.

You’ll be part of an experienced management team alongside a crew of passionate and confident individuals, including kitchen, floor, and bar staff. Some will have extensive beer knowledge, others strong customer service experience, and some may be new to the industry. Your role is to be the glue that holds the team together and helps them grow to the next stages of their careers with us.

About You

THE BREWDOG CHARTER — IT\’S ALL ABOUT BEER. NO COMPROMISE. We make every BrewDog experience the best it can be.

CREATIVITY IS OUR UNFAIR ADVANTAGE — New beers. New ideas. New standards.

WE DO MORE IN A DAY THAN OTHERS DO IN A WEEK — You get more done when you do it together.

WE LISTEN. WE LEARN — No egos, just honesty and transparency.

WITHOUT US WE ARE NOTHING — We play to win, and we have fun while we\’re doing it.

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Assistant Manager employer: Brewdog

BrewDog is an exceptional employer that prioritises the well-being and development of its team members. With a vibrant work culture centred around passion for craft beer, employees enjoy unique benefits such as profit sharing, extensive training opportunities, and generous discounts. Located in a dynamic bar environment, BrewDog fosters a supportive atmosphere where staff can thrive, grow their careers, and have fun while delivering outstanding customer experiences.
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Contact Detail:

Brewdog Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Manager

✨Tip Number 1

Get to know the company culture! BrewDog is all about passion for craft beer, so show us your enthusiasm. Research our values and be ready to chat about how you can contribute to our mission during the interview.

✨Tip Number 2

Network like a pro! Connect with current or former BrewDog employees on social media. A friendly chat can give you insider tips and might even lead to a referral, which can really boost your chances.

✨Tip Number 3

Prepare for situational questions! Think about how you’d handle various scenarios in a bar setting. We want to see your problem-solving skills and how you’d keep the team motivated and customers happy.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the BrewDog family!

We think you need these skills to ace Assistant Manager

Customer Service
Team Leadership
Training and Development
Communication Skills
Problem-Solving Skills
Time Management
Adaptability
Passion for Craft Beer
Creativity
Collaboration
Employee Engagement
Goal Setting
Conflict Resolution

Some tips for your application 🫡

Show Your Passion for Beer: When you're writing your application, let your love for craft beer shine through! Share any experiences or stories that highlight your enthusiasm for the industry. We want to see that you’re as excited about great beer as we are!

Tailor Your Application: Make sure to customise your application to fit the Assistant Manager role. Highlight relevant skills and experiences that align with our mission of delivering amazing customer service and fostering a happy team environment. We appreciate when you take the time to connect your background to what we do!

Be Yourself: We value authenticity, so don’t be afraid to let your personality come through in your writing. Share what makes you unique and how you can contribute to our BrewDog family. Remember, we’re looking for someone who fits in with our fun and passionate culture!

Apply Through Our Website: For the best chance of joining our crew, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on board for an exciting journey in the world of craft beer!

How to prepare for a job interview at Brewdog

✨Know Your Beer

Brush up on your craft beer knowledge before the interview. Familiarise yourself with BrewDog's offerings and their unique brewing techniques. This will show your passion for the product and help you connect with the interviewers.

✨Showcase Your Customer Service Skills

Prepare examples of how you've delivered exceptional customer service in the past. BrewDog values great customer experiences, so be ready to discuss how you can lead by example and train others to do the same.

✨Emphasise Teamwork

Highlight your ability to work well in a team. Discuss how you've supported colleagues in previous roles and contributed to a positive work environment. BrewDog is looking for someone who can be the glue that holds the team together.

✨Align with BrewDog's Values

Familiarise yourself with BrewDog's charter and values. Be prepared to discuss how your personal values align with theirs, especially around creativity, transparency, and having fun while working hard. This will demonstrate that you're a good cultural fit.

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