At a Glance
- Tasks: Lead a passionate team to deliver exceptional beer and customer experiences.
- Company: BrewDog, a craft beer pioneer with a vibrant culture.
- Benefits: Generous staff discounts, safe ride home, and a 4-week sabbatical every 5 years.
- Other info: Dynamic environment with opportunities for personal and professional growth.
- Why this job: Join us in making others as passionate about great beer as we are!
- Qualifications: Experience in management and a passion for customer service.
The predicted salary is between 26437 - 30000 £ per year.
About Us
OUR MISSION IS TO MAKE OTHERS AS PASSIONATE ABOUT GREAT BEER AS WE ARE.
- TAXI HOME CONTRIBUTION: We contribute £5 to your pay-check to help you get home safely after midnight.
- STAFF DISCOUNT: 50% off BrewDog Beers/Ciders, Wonderland Cocktails, BrewDog Merchandise, and Soft Drinks, plus 25% off all other menu items.
- CREW FOOD: Enjoy a full menu for just £4 when you're on shift.
- 4-WEEK SABBATICAL: After every 5 years here you will receive an additional 4 weeks off.
- AND A LOT MORE: Enhanced sick pay, life assurance, high street retail discounts, employee assistance programmes, enhanced family friendly policies around maternity and paternity leave, additional holiday days per year, pawternity leave, DE+I and crew forum groups, and beer samples on some shifts.
We’re focused on making sure that we, and future generations, have a planet to brew great beer on. Our industry leading techniques help us create and deliver unique beer whilst doing our bit for the environment.
About The Role
BrewDog are on the hunt for a General Manager! In this role you’ll be leading from the front – you’ll be the benchmark for customer service, leading by example & training others to give the best customer experience of all time. BrewDog’s goal is to be the best employer ever, so part of your role will be ensuring all of your team are happy, developing themselves, reaching goals & having fun. This senior position will also encompass managing the profitability of the overall business.
You’ll be leading an experienced management team alongside a crew of passionate & confident individuals, made up of team in the kitchen, on the floor & behind the bar. Your job is to be the glue that holds the team together & pushes them to be better every single day, and develop to the next stages of their career with us.
About You
THE BREWDOG CHARTER: IT'S ALL ABOUT BEER. NO COMPROMISE. We make every BrewDog experience the best it can be.
- CREATIVITY IS OUR UNFAIR ADVANTAGE: New beers. New ideas. New standards.
- WE DO MORE IN A DAY THAN OTHERS DO IN A WEEK: You get more done when you do it together.
- WE LISTEN. WE LEARN: No egos, just honesty and transparency.
- WITHOUT US WE ARE NOTHING: We play to win, and we have fun while we’re doing it.
General Manager - Canary Wharf in London employer: BrewDog PLC
BrewDog PLC is an excellent employer for those looking to thrive in a vibrant and creative environment. With flexible hours, competitive perks, and a strong emphasis on teamwork and guest satisfaction, employees are encouraged to grow and develop their skills while enjoying the unique atmosphere of a craft brewery bar in Manchester. Join us to be part of a culture that celebrates not just great beer, but also the passion and creativity of our team.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager - Canary Wharf in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like BrewDog PLC. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to BrewDog PLC
Don't be shy about reaching out to BrewDog PLC directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager - Canary Wharf in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about BrewDog PLC and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at BrewDog PLC
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
