At a Glance
- Tasks: Support the management team and guide staff to deliver amazing customer experiences.
- Company: Join BrewDog, a passionate craft beer company with a vibrant culture.
- Benefits: Enjoy 50% off drinks, a safe ride home, and a 4-week sabbatical every 5 years.
- Other info: Dynamic team environment with opportunities for growth and creativity.
- Why this job: Be part of a mission to share the love of craft beer and create unforgettable experiences.
- Qualifications: Experience in customer service and a passion for great beer.
The predicted salary is between 25000 - 30000 £ per year.
About Us
- TAXI HOME CONTRIBUTION: We contribute £5 to your pay-check to help you get home safely after midnight.
- STAFF DISCOUNT: 50% off BrewDog Beers/Ciders, Wonderland Cocktails, BrewDog Merchandise, and Soft Drinks, plus 25% off all other menu items.
- CREW FOOD: Enjoy a full menu for just £4 when you're on shift.
- 4-WEEK SABBATICAL: After every 5 years, you will receive an additional 4 weeks off.
- AND A LOT MORE: Enhanced sick pay, life assurance, high street retail discounts, employee assistance programmes, enhanced family friendly policies around maternity and paternity leave, additional holiday days per year, pawternity leave, DE+I and crew forum groups, and beer samples on some shifts.
We love great craft beer and want everyone to be as passionate about it as we are. You’ll help us deliver an amazing beer and customer experience every shift. We’re focused on making sure that we, and future generations, have a planet to brew great beer on.
About The Role
BrewDog are on the hunt for a Duty Manager! In this role, you’ll assist and support the management team in the running of shifts and be involved in various back of house duties alongside front of house tasks. A big part of your job will be supporting, training, and guiding our amazing staff to be even more incredible in their roles.
About You
- THE BREWDOG CHARTER: It's all about beer. No compromise.
- CREATIVITY IS OUR UNFAIR ADVANTAGE: New beers. New ideas. New standards.
- WE DO MORE IN A DAY THAN OTHERS DO IN A WEEK: You get more done when you do it together.
- WE LISTEN. WE LEARN: No egos, just honesty and transparency.
- WITHOUT US WE ARE NOTHING: We play to win, and we have fun while we're doing it.
Duty Manager employer: BrewDog PLC
BrewDog PLC is an excellent employer for those looking to thrive in a vibrant and creative environment. With flexible hours, competitive perks, and a strong emphasis on teamwork and guest satisfaction, employees are encouraged to grow and develop their skills while enjoying the unique atmosphere of a craft brewery bar in Manchester. Join us to be part of a culture that celebrates not just great beer, but also the passion and creativity of our team.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like BrewDog PLC. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to BrewDog PLC
Don't be shy about reaching out to BrewDog PLC directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about BrewDog PLC and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at BrewDog PLC
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
