At a Glance
- Tasks: Lead a passionate team to deliver exceptional beer and customer experiences.
- Company: Join BrewDog, a craft beer pioneer with a vibrant culture.
- Benefits: Enjoy staff discounts, safe ride home contributions, and a 4-week sabbatical every 5 years.
- Other info: Join a supportive environment focused on growth and sustainability.
- Why this job: Be part of a fun, dynamic team while developing your career in the craft beer industry.
- Qualifications: Experience in customer service and a passion for great beer.
The predicted salary is between 25000 - 28400 £ per year.
About Us
Our mission is to make others as passionate about great beer as we are. We love great craft beer and want everyone to share that passion. Our bars are at the heart of that mission, delivering an amazing beer and customer experience every shift.
- Safe Ride Home: We contribute £5 to your pay-check to help you get home safely after midnight.
- Staff Discount: 50% off BrewDog Beers/Ciders, Wonderland Cocktails, BrewDog Merchandise, and Soft Drinks, plus 25% off all other menu items.
- Crew Food: Enjoy a full menu for just £4 when you're on shift.
- 4-Week Sabbatical: After every 5 years, you will receive an additional 4 weeks off.
- And a lot more: Enhanced sick pay, life assurance, high street retail discounts, employee assistance programmes, enhanced family friendly policies around maternity and paternity leave, additional holiday days per year, pawternity leave, DE+I and crew forum groups, and beer samples on some shifts.
We're focused on ensuring that we, and future generations, have a planet to brew great beer on. Our industry-leading techniques help us create and deliver unique beer while doing our part for the environment.
About The Role
BrewDog are on the hunt for an Assistant Manager! In this role, you'll support the General Manager in running the site, leading by example and training others to provide the best customer experience. You'll ensure your team is happy, developing themselves, reaching goals, and having fun.
You'll be part of an experienced management team alongside a crew of passionate individuals, made up of team members in the kitchen, on the floor, and behind the bar. Your job is to be the glue that holds the team together and pushes them to improve every day.
About You
The BrewDog Charter:
- It's all about beer. No compromise.
- Creativity is our unfair advantage.
- We do more in a day than others do in a week.
- We listen. We learn.
- Without us, we are nothing.
Assistant Manager employer: BrewDog PLC
BrewDog PLC is an excellent employer for those looking to thrive in a vibrant and creative environment. With flexible hours, competitive perks, and a strong emphasis on teamwork and guest satisfaction, employees are encouraged to grow and develop their skills while enjoying the unique atmosphere of a craft brewery bar in Manchester. Join us to be part of a culture that celebrates not just great beer, but also the passion and creativity of our team.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like BrewDog PLC. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to BrewDog PLC
Don't be shy about reaching out to BrewDog PLC directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about BrewDog PLC and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at BrewDog PLC
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
