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For Companies At a Glance
- Tasks: Lead a dynamic team in a vibrant coffee shop and bar environment.
- Company: Brew Garden, a trendy venue known for its coffee and cocktails.
- Benefits: Competitive salary, flexible hours, and a fun work atmosphere.
- Why this job: Join us to create memorable experiences for customers every day!
- Qualifications: Experience in hospitality, strong leadership, and a passion for service.
- Other info: Immediate start available with great opportunities for growth.
The predicted salary is between 35000 - 40000 £ per year.
Brew Garden in Holborn is searching for an experienced and passionate Store Manager to lead our dynamic team. As a dual-function venue that operates as a high-speed coffee shop during the day and transitions to a bustling bar in the evening, we need a versatile manager who can oversee all aspects of daily operations, drive sales, and ensure an exceptional customer experience.
Responsibilities
- Operational Management: Oversee day-to-day operations, ensuring smooth transitions between coffee and bar service. Manage staff scheduling to cover peak hours for both daytime coffee service and evening bar operations. Monitor inventory levels for both coffee and bar supplies, placing timely orders to avoid shortages. Ensure the store meets high standards of cleanliness, safety, and hygiene at all times.
- Team Leadership: Lead and motivate a diverse team of baristas, bartenders, and support staff. Provide training on customer service, coffee preparation, bar service, and health & safety standards. Foster a positive and collaborative working environment where team members can thrive. Conduct regular staff meetings and performance reviews.
- Customer Service: Uphold exceptional customer service standards, ensuring every customer has a positive experience, whether they’re enjoying a morning coffee or an evening cocktail. Handle customer complaints and feedback professionally, resolving issues swiftly and maintaining a welcoming environment.
- Financial Accountability: Manage daily, weekly, and monthly financial reports, including sales, expenses, and profits. Set and monitor sales targets for both the coffee and bar aspects of the business. Ensure efficient cash handling and proper use of the point-of-sale system.
- Marketing and Growth: Work with the marketing team to develop and implement promotional strategies that drive foot traffic and increase sales. Identify opportunities for growth, including new product offerings, events, or partnerships. Maintain awareness of competitors and industry trends to keep Brew Garden fresh and competitive.
- Compliance: Ensure compliance with all local licensing laws and health & safety regulations. Oversee employee adherence to alcohol serving laws and responsible drinking guidelines. Ensure all equipment, including coffee machines and bar tools, is properly maintained and serviced regularly.
Qualifications
- Proven experience as a store manager or similar role in the hospitality industry (coffee shop/bar experience preferred).
- Strong leadership and people management skills, with a track record of building successful teams.
- Excellent customer service abilities and a passion for delivering quality products.
- Solid understanding of both coffee preparation and bar service.
- Strong financial acumen, with experience in managing budgets, sales targets, and cost control.
- Ability to multitask and thrive in a fast-paced environment, managing both daytime and evening operations.
- Flexibility to work evenings, weekends, and holidays as needed.
Experience: Required
Languages: English – Advanced
Employment: Full-time
Salary: £35,000 – £40,000 yearly
Starting time: Immediate start!
About Brew Garden: Experts in coffee and friendly atmosphere.
Cafe Manager employer: Brew Garden
Contact Detail:
Brew Garden Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cafe Manager
✨Tip Number 1
Get to know Brew Garden! Before your interview, check out their vibe and what makes them tick. This way, you can show off your passion for coffee and cocktails while aligning your experience with their unique atmosphere.
✨Tip Number 2
Practice your people skills! As a Cafe Manager, you'll be leading a diverse team. Think of examples from your past where you've motivated staff or handled tricky customer situations. This will help you shine during the interview.
✨Tip Number 3
Show off your financial savvy! Be ready to discuss how you've managed budgets and sales targets in previous roles. Brew Garden will want to know you can keep the cash flowing smoothly, so come prepared with numbers and success stories.
✨Tip Number 4
Don’t forget to ask questions! When you get the chance, inquire about their marketing strategies or how they handle peak hours. This shows you're genuinely interested and ready to contribute to their growth. And remember, apply through our website for the best chance!
We think you need these skills to ace Cafe Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the café and bar scene shine through. We want to see that you’re not just looking for a job, but that you genuinely love coffee and cocktails!
Tailor Your Experience: Make sure to highlight your relevant experience in hospitality, especially any roles that involved managing teams or operations. We’re keen to see how your background aligns with our needs at Brew Garden.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you the perfect fit for the Store Manager role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with Brew Garden.
How to prepare for a job interview at Brew Garden
✨Know Your Venue
Before the interview, make sure you research Brew Garden thoroughly. Understand their coffee and bar offerings, their customer base, and what makes them unique. This will help you demonstrate your passion for the venue and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Cafe Manager, you'll need to lead a diverse team. Prepare examples of how you've successfully managed teams in the past, focusing on training, motivation, and conflict resolution. Highlight your ability to create a positive work environment where everyone can thrive.
✨Demonstrate Financial Savvy
Be ready to discuss your experience with financial management. Bring examples of how you've set and met sales targets, managed budgets, and handled cash flow. This will show that you understand the business side of running a cafe and can contribute to its success.
✨Customer Service is Key
Prepare to talk about your approach to customer service. Share specific instances where you've gone above and beyond to ensure a great customer experience. This is crucial for Brew Garden, so showing your commitment to exceptional service will set you apart.