At a Glance
- Tasks: Lead a vibrant café & bar, ensuring smooth operations and exceptional customer experiences.
- Company: Join a growing independent café business with a welcoming atmosphere.
- Benefits: Competitive salary, growth opportunities, and a supportive team culture.
- Other info: Immediate start available for driven hospitality leaders.
- Why this job: Be at the heart of Clapham, leading a busy venue and making a real impact.
- Qualifications: 2+ years in senior hospitality management with strong leadership skills.
The predicted salary is between 35000 - 55000 £ per year.
We are looking for an experienced, energetic General Manager to lead one of our busiest café & bar venues in Clapham. You’ll be joining a growing independent café business with six vibrant locations, known for great coffee, fresh food, and a welcoming atmosphere. This is an exciting opportunity for a motivated hospitality professional who thrives in a fast‑paced environment and loves building strong teams and delivering exceptional customer experiences.
Role
As General Manager, you will take full ownership of the day‑to‑day running of the café & bar. You will lead and develop your team, maintain high service standards, and ensure the venue operates smoothly, profitably, and with a positive culture.
Key Responsibilities
- Lead, motivate and develop a high‑performing team.
- Oversee daily operations across café and bar service.
- Deliver excellent customer service and create a welcoming environment.
- Manage staffing levels, rotas, and recruitment.
- Maintain strong operational standards including hygiene, health & safety.
- Control costs, stock, and ordering to meet financial targets.
- Monitor performance and drive revenue growth.
- Work closely with senior leadership across the group.
- Ensure consistent quality of food, coffee, and drinks.
What We’re Looking For
- Minimum 2 years’ experience in a senior management role within hospitality (café, restaurant, or bar).
- Strong leadership and team management skills.
- Highly organised with excellent attention to detail.
- Positive, proactive attitude and strong work ethic.
- Ability to perform under pressure in a busy environment.
- Excellent communication and people skills.
- Experience managing stock, budgets, and labour costs.
- Passion for hospitality, coffee, and customer service.
What We Offer
- Competitive salary £35k+ depending on experience.
- Opportunity to grow within an expanding independent hospitality group.
- Supportive senior leadership and strong team culture.
- The chance to lead a busy, vibrant venue in the heart of Clapham.
If you’re a driven hospitality leader ready to take ownership of a thriving venue, we’d love to hear from you. Apply now with your CV and short intro.
General Manager employer: Brew & Barrel
Brew & Barrel is an excellent employer for those seeking a dynamic role in the hospitality sector, particularly as a General Manager in the vibrant Clapham area. With a competitive salary and opportunities for growth within a supportive team culture, you will thrive in a fast-paced environment while leading a passionate team dedicated to delivering exceptional customer experiences. Join us to be part of a growing independent café business that values your contributions and fosters a welcoming atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality scene. Attend local events, join online groups, or even pop into cafés and bars to chat with staff. You never know who might have a lead on that perfect General Manager role!
✨Tip Number 2
Show off your personality! When you get the chance for an interview, let your passion for hospitality shine through. Share stories about your experiences and how you've built strong teams. Remember, they want someone who fits their vibrant culture!
✨Tip Number 3
Research the venue! Before any interview, make sure you know what makes the café & bar special. Familiarise yourself with their menu, values, and customer reviews. This will help you tailor your answers and show you're genuinely interested in joining their team.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about our venues. It shows initiative and enthusiasm, which are key traits for a General Manager. So, don’t hesitate – hit that apply button!
We think you need these skills to ace General Manager
Some tips for your application 🫡
Show Your Passion:Let us see your love for hospitality shine through in your application. Share your experiences and what excites you about working in a busy café and bar environment. We want to know why you're the perfect fit for our vibrant team!
Tailor Your CV:Make sure your CV is tailored to the General Manager role. Highlight your leadership experience, team management skills, and any relevant achievements in the hospitality sector. We appreciate a clear and concise CV that showcases your strengths!
Craft a Compelling Intro:When applying, include a short intro that captures your personality and enthusiasm. This is your chance to make a great first impression, so be genuine and let us know what makes you tick in the world of hospitality.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out on joining our fantastic team!
How to prepare for a job interview at Brew & Barrel
✨Know Your Venue
Before the interview, make sure to research the café and bar thoroughly. Understand their menu, vibe, and customer base. This will not only show your genuine interest but also help you tailor your answers to align with their values and expectations.
✨Showcase Your Leadership Skills
As a General Manager, your leadership abilities are crucial. Prepare examples of how you've successfully led teams in the past, focusing on how you motivated staff and improved service standards. Be ready to discuss specific challenges you faced and how you overcame them.
✨Demonstrate Financial Acumen
Since managing costs and budgets is key for this role, come prepared to discuss your experience with financial management. Highlight any strategies you've implemented to control costs or drive revenue growth in previous positions.
✨Emphasise Customer Experience
Exceptional customer service is at the heart of this role. Be ready to share your philosophy on creating a welcoming environment and any initiatives you've led to enhance customer satisfaction. Use real-life examples to illustrate your points.
