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- Tasks: Lead a dynamic team to deliver exceptional service and maintain high standards in our café/bar.
- Company: Join Brew & Barrel, a vibrant coffee shop in Clapham Old Town.
- Benefits: Enjoy competitive pay, tips, and opportunities for growth and development.
- Why this job: Be part of a fun, inclusive environment while making a real impact on guest experiences.
- Qualifications: Previous experience in hospitality and strong leadership skills are essential.
- Other info: Flexible hours with ongoing training and support for your career journey.
The predicted salary is between 13 - 16 £ per hour.
As a café/bar Supervisor, you will play a key role in ensuring daily operations run smoothly, maintaining high standards of service and cleanliness, and leading the team to deliver outstanding guest experiences. You’ll support the manager on duty with a range of day-to-day operational tasks, while actively driving sales and motivating the team to meet performance targets.
Key Responsibilities
- Lead by example to ensure all service and hospitality standards are consistently met and exceeded.
- Support and motivate team members during shifts to deliver the best possible service to all guests.
- Uphold and enforce all cleaning, hygiene, and safety standards throughout the venue, ensuring a clean, welcoming environment at all times.
- Address guest feedback professionally and promptly to ensure customer satisfaction.
- Assist in training and onboarding new team members, promoting a positive and productive work environment.
- Take ownership of shift leadership duties, including staff allocation and floor management when required.
- Actively contribute to achieving and exceeding sales targets through upselling, team engagement, and service excellence.
- Ensure stock levels and product presentation meet brand standards.
- Support the manager on duty with reasonable day‑to‑day operational tasks as requested, including opening/closing duties, stock control, cash handling, and reporting.
- Promote and maintain a culture of teamwork, respect, and professional development.
Skills & Experience Required
- Previous experience in a café, bar, or hospitality environment, ideally in a supervisory or leadership role.
- Strong customer service focus with a passion for hospitality.
- Ability to lead, inspire, and motivate a team in a fast‑paced environment.
- Excellent communication and problem‑solving skills.
- A proactive approach to maintaining cleanliness and safety standards.
- Basic understanding of stock management and sales techniques.
- Flexible approach to working hours, including evenings and weekends.
What We Offer
- Competitive pay and tips.
- Opportunities for progression and development.
- Ongoing training and support.
- A vibrant, inclusive working environment.
Experience: Required
Languages: English – Advanced
Employment: Full-time
Salary: £13 – £16 hourly
About Brew & Barrel: We are a small but popular coffee shop in Clapham Old Town.
Cafe/Bar Supervisor employer: Brew & Barrel
Contact Detail:
Brew & Barrel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cafe/Bar Supervisor
✨Tip Number 1
Get to know the café/bar scene in your area! Visit local spots, chat with staff, and understand what makes them tick. This will not only help you during interviews but also show your genuine interest in the industry.
✨Tip Number 2
Network like a pro! Attend hospitality events or join online groups where you can connect with other professionals. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 3
When you land an interview, come prepared with examples of how you've led teams or improved service in past roles. Show us your passion for hospitality and how you can motivate others to deliver outstanding guest experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team at Brew & Barrel.
We think you need these skills to ace Cafe/Bar Supervisor
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the café and bar scene shine through! Share any experiences that highlight your customer service skills and how you’ve gone above and beyond to create memorable guest experiences.
Tailor Your Application: Make sure to customise your CV and cover letter to match the job description. Highlight your supervisory experience and any specific achievements in previous roles that demonstrate your ability to lead a team and drive sales.
Be Professional Yet Approachable: While we want to see your personality, it’s important to maintain a professional tone in your written application. Use clear language and avoid slang, but don’t be afraid to let your friendly side show!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Brew & Barrel
✨Know Your Stuff
Before the interview, brush up on your knowledge of café and bar operations. Familiarise yourself with common service standards, hygiene practices, and sales techniques. This will show that you’re serious about the role and ready to hit the ground running.
✨Showcase Your Leadership Skills
Be prepared to discuss your previous experience in leading a team. Share specific examples of how you've motivated staff or handled challenges in a fast-paced environment. This will demonstrate your ability to inspire and manage a team effectively.
✨Customer Service is Key
Highlight your passion for customer service during the interview. Be ready to talk about how you’ve addressed guest feedback in the past and what steps you took to ensure satisfaction. This shows that you understand the importance of creating outstanding guest experiences.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of the interview. Inquire about the team culture, training opportunities, or how success is measured in the role. This not only shows your interest but also helps you gauge if the café/bar is the right fit for you.