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- Tasks: Lead daily café/bar operations, ensuring top-notch service and cleanliness.
- Company: Join Brew & Barrel, a vibrant coffee shop in Clapham Old Town.
- Benefits: Enjoy competitive pay, tips, and opportunities for growth and training.
- Why this job: Be part of a fun team, drive sales, and create memorable guest experiences.
- Qualifications: Previous hospitality experience, strong leadership skills, and a passion for customer service.
- Other info: Immediate start available; flexible hours including evenings and weekends.
Job Title: Café/Bar Supervisor . Reports to: Manager on Duty / General Manager. Job Overview:. As a café/bar Supervisor, you will play a key role in ensuring daily operations run smoothly, maintaining high standards of service and cleanliness, and leading the team to deliver outstanding guest experiences. You’ll support the manager on duty with a range of day-to-day operational tasks, while actively driving sales and motivating the team to meet performance targets.. Key Responsibilities:. Lead by example to ensure all service and hospitality standards are consistently met and exceeded.. Support and motivate team members during shifts to deliver the best possible service to all guests.. Uphold and enforce all cleaning, hygiene, and safety standards throughout the venue, ensuring a clean, welcoming environment at all times.. Address guest feedback professionally and promptly to ensure customer satisfaction.. Assist in training and onboarding new team members, promoting a positive and productive work environment.. Take ownership of shift leadership duties, including staff allocation and floor management when required.. Actively contribute to achieving and exceeding sales targets through upselling, team engagement, and service excellence.. Ensure stock levels and product presentation meet brand standards.. Support the manager on duty with reasonable day-to-day operational tasks as requested, including opening/closing duties, stock control, cash handling, and reporting.. Promote and maintain a culture of teamwork, respect, and professional development.. . Skills & Experience Required:. Previous experience in a café, bar, or hospitality environment, ideally in a supervisory or leadership role.. Strong customer service focus with a passion for hospitality.. Ability to lead, inspire, and motivate a team in a fast-paced environment.. Excellent communication and problem-solving skills.. A proactive approach to maintaining cleanliness and safety standards.. Basic understanding of stock management and sales techniques.. Flexible approach to working hours, including evenings and weekends.. . What We Offer:. Competitive pay and tips.. Opportunities for progression and development.. Ongoing training and support.. A vibrant, inclusive working environment.
Experience: Required
Languages: English – Advanced
Employment: Full-time
Salary: £13 – £16 hourly
Starting time: Immediate start!
About Brew & Barrel:
We are a small but popular coffee shop in clapham old town
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Cafe/Bar Supervisor employer: Brew & Barrel
Contact Detail:
Brew & Barrel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cafe/Bar Supervisor
✨Tip Number 1
Familiarise yourself with the café/bar's menu and offerings. Knowing the products inside out will not only help you during interviews but also demonstrate your genuine interest in the role and the establishment.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully motivated a team in previous roles. Be ready to discuss specific situations where you led by example or resolved conflicts effectively.
✨Tip Number 3
Research common challenges faced in the café/bar industry, such as managing busy shifts or handling customer complaints. Being able to discuss these topics intelligently will set you apart as a knowledgeable candidate.
✨Tip Number 4
Network with current or former employees of Brew & Barrel if possible. They can provide insights into the company culture and expectations, which can be invaluable during your interview process.
We think you need these skills to ace Cafe/Bar Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the café or bar industry, especially any supervisory roles. Emphasise your customer service skills and any achievements related to sales targets or team leadership.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your ability to lead a team. Mention specific examples of how you've motivated staff or improved service standards in previous roles.
Highlight Relevant Skills: In your application, clearly outline your skills that match the job description, such as communication, problem-solving, and stock management. Use bullet points for clarity and impact.
Show Enthusiasm for the Role: Convey your excitement about the opportunity to work at Brew & Barrel. Mention why you are drawn to their café culture and how you can contribute to their team and guest experience.
How to prepare for a job interview at Brew & Barrel
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the café and bar industry during the interview. Share specific examples of what you love about providing excellent customer service and how you’ve gone above and beyond in previous roles.
✨Demonstrate Leadership Skills
Prepare to discuss your experience in leading teams, especially in fast-paced environments. Highlight instances where you motivated team members or resolved conflicts, showcasing your ability to inspire others.
✨Know the Venue and Its Standards
Research Brew & Barrel and understand their service standards and values. Be ready to discuss how you would uphold and promote these standards, ensuring a clean and welcoming environment for guests.
✨Prepare for Situational Questions
Anticipate questions about handling guest feedback or managing staff during busy shifts. Think of specific scenarios from your past experiences that demonstrate your problem-solving skills and ability to maintain high service levels.