Pensions Scheme Accounts Manager in Milton Keynes

We’re partnering with a leading financial services organisation seeking an experienced Pension Account Manager to oversee the administration and service delivery for a dedicated portfolio of pension clients. This is a hands-on leadership role where you’ll manage a team of customer support associates, ensure regulatory compliance, and deliver high-quality service across all pension schemes under your remit. Taking full ownership of the day-to-day administration for your pension accounts, ensuring accuracy and delivery within agreed SLAs. Managing daily property and investment runs, along with other operational workflows. Conducting quality assurance checks and supporting other teams to maintain exceptional service standards. Producing weekly and monthly management information (MI) and reporting to senior leadership. Supporting new projects, business improvements, and cost-containment initiatives. Identifying risks, documenting issues, and working closely with the Service Manager to mitigate exposure. Building strong relationships with internal teams and external pension clients. Owning your personal development and meeting the company’s Training & Competence requirements. Experience in pension administration, account management, or a similar regulated financial services role. Confident producing MI and working with operational data. Manage a defined portfolio of pension clients Join a respected and growing financial services provider Genuine career development opportunities Role with real influence across service delivery and operations By applying for this role, you agree that we will hold and process your details in line with our Privacy Policy. Full details of how we handle your data can be found on our website.