PCN Manager

Do you enjoy bringing people together, leading projects and driving improvements in healthcare? If so, we'd love to hear from you.Bretton Park & Hampton Primary Care Network (PCN) is seeking a motivated, proactive and organised PCN Manager to lead the operational delivery of our Network Contract DES and support the continued development of innovative, high-quality primary care services.

Our PCN comprises 3 GP practices serving a combined population of over 33,000 patients across Peterborough. Working in partnership with our CDs, Partners, Managers, you will play a key role in shaping the future of local primary care. This is a varied role with responsibility for the operational management, supporting the delivery of national and local priorities, workforce planning, financial oversight, governance, quality improvement and the implementation of new initiatives. In return, you will have the opportunity to work alongside supportive clinical and operational leaders, contribute to strategic decision-making, develop innovative services and make a genuine difference to the health and wellbeing of our local community.

Whether you are already working within a PCN, a GP practice or another NHS setting, if you have strong organisational skills, enjoy working collaboratively and are passionate about improving services for patients, we would love to hear from you.

Main duties of the job

As PCN Manager, you will provide operational leadership across Bretton Park & Hampton Primary Care Network, working closely with the Clinical Directors, PCN Board and member practices to deliver the Network Contract DES and achieve the PCN's strategic objectives.

You will lead on the day-to-day management of the PCN, supporting workforce planning, financial management, service development, project delivery, governance and contractual requirements. The role also involves working collaboratively with GP practices, the Integrated Care Board (ICB), neighbourhood teams and wider health and care partners to strengthen integrated working and support the development of local neighbourhood services.

This is a varied and rewarding role requiring excellent organisational, communication and problem-solving skills, with the opportunity to lead service improvements, manage multiple workstreams and contribute to the future development of primary care, ensuring the best possible outcomes for our patients and local communities.

About us

Bretton Park & Hampton Primary Care Network (PCN) brings together three established GP practices serving a diverse population of over 33,000 patients across Peterborough. We are committed to improve patient care, reduce health inequalities and deliver innovative services that meet the changing needs of our local communities.

Job responsibilities

The PCN Manager is responsible for providing strategic and operational leadership across Bretton Park & Hampton Primary Care Network (PCN), ensuring the effective delivery of the Network Contract Directed Enhanced Service (DES) and supporting the achievement of the PCN's vision and objectives.

Working closely with the Clinical Directors, PCN Board, GP Partners and Practice Managers, the post holder will oversee the day-to-day operational management of the PCN, leading on service development, workforce planning, financial management, governance, quality improvement and contractual performance.

The role will play a key part in developing collaborative working across the three member practices and with wider system partners, supporting the delivery of integrated neighbourhood services and contributing to the wider objectives of the Cambridgeshire & Peterborough Integrated Care System (ICS).

The post holder will lead and coordinate projects that improve patient care, reduce health inequalities, strengthen multidisciplinary team working and ensure the PCN remains responsive to national NHS priorities and local population needs.

The PCN Manager will provide professional leadership, build strong relationships with internal and external stakeholders and support a culture of continuous improvement, innovation and collaboration across the Network.

Qualifications

• Educated to A-Level standard or equivalent, or able to demonstrate equivalent knowledge gained through relevant experience.
• Evidence of continuing professional development (CPD).
• GCSE (or equivalent) in English and Mathematics at Grade C/4 or above.
• Knowledge of the NHS, Primary Care Networks and the Network Contract DES.
• Degree or equivalent qualification in Healthcare Management, Business Management, Leadership, Public Health or a related subject.
• Leadership or management qualification (e.g. ILM, CMI or equivalent).
• Qualification or training in Quality Improvement, Change Management or Service Improvement.

Experience

• Experience of managing operational services within a healthcare or NHS setting.
• Experience of leading and delivering projects or service improvement initiatives.
• Experience of managing multiple priorities and meeting competing deadlines.
• Experience of working collaboratively with multidisciplinary teams and a range of stakeholders.
• Experience of financial management, budget monitoring or resource management.
• Experience of interpreting and implementing policies, procedures or contractual requirements.
• Experience of preparing reports, analysing data and presenting information to support decision-making.
• Experience of managing change and supporting service development.
• Excellent organisational, communication and problem-solving skills.
• Proficient in the use of Microsoft Office applications, including Excel, Word and Outlook.
• Experience of working within Primary Care, a Primary Care Network (PCN) or General Practice.
• Experience of working with NHS contracts, including the Network Contract DES.
• Experience of workforce planning, recruitment or ARRS workforce management.
• Experience of working with Integrated Care Boards (ICBs), neighbourhood teams or other system partners.
• Experience of governance, quality improvement or performance management.
• Experience of managing NHS digital systems and data reporting.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Depending on experiencefrom £30,000- £35,000

Contract

Fixed term

Duration

7 months

Working pattern

Full-time,Part-time

Reference number

A5115-26-0013

Job locations

Peterborough

PE1 2UF

United Kingdom

Park Medical Centre

164 Park Road

PETERBOROUGH

PE1 2UF

United Kingdom

Hampton Medical Centre

Unit 6B, Serpentine Green Shopping Centre, The Serpentine