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- Tasks: Welcome visitors and provide top-notch admin support to keep things running smoothly.
- Company: Join Brett Martin, a leading manufacturer with a positive workplace culture.
- Benefits: Full-time role with opportunities for skill development and career growth.
- Why this job: Be the friendly face of the company and make a real impact on daily operations.
- Qualifications: Strong communication skills and a customer-focused approach are essential.
- Other info: Dynamic environment with pathways for learning and development.
The predicted salary is between 30000 - 42000 £ per year.
Job Description
Location: Brett Martin Daylight Systems, Sanford Close, Aldermans Green Industrial Estate
To provide a welcoming and professional experience for visitors and callers, while delivering efficient administrative support across the business. This dual role ensures smooth day-to-day operations and contributes to a positive workplace environment.
Responsibilities
- Reception Duties:
- Greet visitors and customers in a courteous and professional manner
- Manage incoming calls, emails, and postal correspondence
- Maintain a tidy and welcoming reception area
- Coordinate visitor sign-in procedures and issue passes
- Liaise with couriers
- Ensure compliance with health and safety procedures for visitors
- Administrative Support:
- Prepare and distribute internal communications and documents
- Book meeting rooms and manage room calendars
- Maintain office supplies and place orders when necessary
- Assist & support other departments with ad hoc tasks
- Update internal contact lists and directories
- Assist with onboarding new staff (e.g., issuing access cards, welcome packs)
- Help organise company events or meetings
Skills & Requirements
- Required Criteria
- Demonstrates a strong customer-focused approach, ensuring customer satisfaction and service excellence
- Exceptional written and verbal communication skills, with the ability to convey information clearly and professionally
- Proven organisational and administrative capabilities, with attention to detail and time management
- Comfortable working independently or collaboratively within a team environment
- Maintains current business knowledge and industry awareness, contributing to informed decision-making
- Desired Criteria
- Brings relevant experience from industrial or construction sectors
- Assertive and confident in a sociable manner that builds trust and rapport without confrontation
About The Company
At Brett Martin, you’ll join a workplace where our teams have created a positive working and learning environment. We have career pathways for everyone, whether you’re looking for a specific office role or would like to work hands-on with products. No matter which area of the business you join, you’ll find plenty of opportunities to learn new skills and develop a rewarding career.
Company Culture
Brett Martin, established in 1958, is a leading independent manufacturing company based in Northern Ireland, employing around 1,000 people across its UK sites. With a head office in Mallusk, Co. Antrim, it specializes in plastic sheets, roof light systems, and plumbing and drainage products. The company emphasizes investment in technology, sustainability, innovation, and employee development, and is a top Northern Ireland employer. The company has a turnover of £195 million, with 50% of export sales to over 70 countries, and 25% of its operations are sustainably powered.
Details
- Closing Date: Friday 10th October, 2025
- Contract Type: fulltime
- Salary: Based on Experience
- Seniority level: Not Applicable
- Employment type: Full-time
- Job function: Administrative
- Industries: Plastics Manufacturing
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Coventry, England, United Kingdom
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Reception/Administrator employer: Brett Martin Ltd
Contact Detail:
Brett Martin Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception/Administrator
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Brett Martin. Understand their products and values so you can show how you fit into their culture. This will help you stand out as someone who genuinely cares about the role.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your customer service skills and how you handle administrative tasks. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Dress the part! First impressions matter, especially in a reception role. Make sure you look professional and approachable. A smart outfit can boost your confidence and show that you take the opportunity seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit for the team!
We think you need these skills to ace Reception/Administrator
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a touch of warmth and friendliness to your words. Remember, this role is all about creating a welcoming environment for visitors.
Tailor Your Application: Make sure to tailor your application to the specific role at Brett Martin. Highlight your relevant experience in reception and administration, and how it aligns with the responsibilities mentioned in the job description. This shows us that you’ve done your homework!
Be Clear and Concise: We appreciate clarity! Use straightforward language and keep your sentences concise. This will help us easily understand your skills and experiences. Avoid jargon unless it’s relevant to the role, and make sure to proofread for any typos or errors.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values while you’re at it.
How to prepare for a job interview at Brett Martin Ltd
✨Know the Company Inside Out
Before your interview, take some time to research Brett Martin. Understand their products, values, and company culture. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Reception/Administrator, you'll be the first point of contact for visitors. Prepare examples from your past experiences where you've demonstrated excellent customer service. Highlight how you handled difficult situations or went above and beyond to ensure customer satisfaction.
✨Organisational Skills are Key
This role requires strong organisational abilities. Be ready to discuss how you manage your time and prioritise tasks. You might even want to bring a planner or a digital tool you use to keep track of your responsibilities, as this can visually demonstrate your organisational skills.
✨Practice Your Communication Skills
Since exceptional written and verbal communication is crucial for this position, practice articulating your thoughts clearly. Consider doing mock interviews with a friend or family member, focusing on conveying information in a professional manner, just like you would when greeting visitors or handling calls.