At a Glance
- Tasks: Manage the Dynamics 365 CRM System and execute impactful marketing campaigns.
- Company: Brett Martin is a leading independent manufacturer in Northern Ireland, specialising in plastic products.
- Benefits: Full training on Dynamics 365, cross-functional experience, and a supportive work environment.
- Other info: Full-time role with a closing date of 29th August 2025.
- Why this job: Join a growing company with opportunities to learn and develop your career in a positive culture.
- Qualifications: Motivated individuals with a passion for data analysis; graduates or those with CRM experience preferred.
The predicted salary is between 36000 - 60000 € per year.
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Job Description
Job Description
Location: Brett Martin Ltd, 24 Roughfort Road
We are seeking a motivated and proactive individual to take ownership of the Brett Martin Dynamics 365 CRM System. This role offers the opportunity to combine technical skills, data insight, and communication expertise to drive CRM performance and deliver engaging, targeted customer communications across the Brett Martin Group.
You will be the go-to CRM expert, supporting colleagues through training, troubleshooting, and process improvements, while also leading the execution of impactful marketing campaigns using customer data.
About The Role
TCRM System & Data Management
- Provide CRM troubleshooting and helpdesk support for group users.
- Deliver training to new and existing users, promoting best practice usage.
- Act as the internal Dynamics 365 expert, advising on system development and enhancements.
- Collaborate with stakeholders to improve CRM functionality and processes.
- Create and maintain dashboards and data reports.
- Refine and document processes to reduce errors and improve efficiency.
- Manage and process web leads and exhibition leads within CRM.
- Identify and resolve issues with data quality, processes, and campaign workflows.
- Design, build, and deliver CRM campaigns, ensuring accuracy, compliance, and timely execution.
- Work with Brand Managers to maintain a customer communications calendar across the Group.
- Use CRM data to build audience segments and automation workflows in Dynamics 365.
- Partner with internal teams to define campaign objectives and priorities.
- Monitor and analyse campaign performance, providing insights for future improvements.
- Ensure compliance with relevant regulations, including GDPR.
- Full training on Dynamics 365 and CRM best practice.
- The opportunity to work across multiple business areas and develop valuable cross-functional experience.
- A supportive and collaborative working environment in a successful, growing business.
About The Company
At Brett Martin, you’ll join a workplace where our teams have created a positive working and learning environment. We have career pathways for everyone, whether you’re looking for a specific office role or would like to work hands-on with products. No matter which area of the business you join, you’ll find plenty of opportunities to learn new skills and develop a rewarding career.
Company Culture
Brett Martin, established in 1958, is a leading independent manufacturing company based in Northern Ireland, employing around 1,000 people across its UK sites. With a head office in Mallusk, Co. Antrim, it specializes in plastic sheets, roof light systems, and plumbing and drainage products. Known for its commitment to investment in technology, sustainability, innovation, and employee development, Brett Martin is a top Northern Ireland employer. The company boasts a turnover of £195 million, 50% of export sales to over 70 countries, and 25% of its operations are sustainably powered.
Required Criteria
- Motivation and drive, with the ability to take ownership of the Brett Martin Dynamics 365 CRM System.
- A genuine interest in working with and analysing data.
- Confidence in delivering training to new and existing CRM users across the Group.
- An interest in developing and executing customer communications to enhance engagement.
- Graduate with a third level qualification in Business, IT or Marketing or;
- 2 years of experience in a CRM data or CRM Marketing role
Contract Type fulltime
Salary Based on Experience
Seniority level
Seniority level
Not Applicable
Employment type
Employment type
Full-time
Job function
Job function
Business Development and SalesIndustries
Plastics Manufacturing
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#J-18808-LjbffrCRM Marketing Executive in Newtownabbey employer: Brett Martin Ltd
At Brett Martin Ltd, we pride ourselves on fostering a supportive and collaborative work environment that empowers our employees to thrive. As a CRM Marketing Executive, you will benefit from comprehensive training on Dynamics 365, gain cross-functional experience, and have ample opportunities for professional growth within a leading independent manufacturing company in Northern Ireland. Join us to be part of a team that values innovation, sustainability, and employee development, making it an excellent place for meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land CRM Marketing Executive in Newtownabbey
✨Tip Number 1
Familiarise yourself with Dynamics 365 CRM before applying. Understanding its features and functionalities will not only boost your confidence but also demonstrate your proactive approach to the hiring team.
✨Tip Number 2
Network with current or former employees of Brett Martin Ltd on platforms like LinkedIn. Engaging in conversations can provide you with insider knowledge about the company culture and expectations for the CRM Marketing Executive role.
✨Tip Number 3
Prepare to discuss specific examples of how you've used data to drive marketing campaigns in previous roles. Highlighting your analytical skills and experience with customer communications will set you apart from other candidates.
✨Tip Number 4
Stay updated on GDPR regulations and best practices in CRM marketing. Showing that you are knowledgeable about compliance will reassure the hiring team of your capability to handle sensitive customer data responsibly.
We think you need these skills to ace CRM Marketing Executive in Newtownabbey
Some tips for your application 🫡
Understand the Role:Read the job description thoroughly to grasp the responsibilities and required skills for the CRM Marketing Executive position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience:In your CV and cover letter, emphasise any previous experience you have with CRM systems, particularly Dynamics 365. Include specific examples of how you've used data to drive marketing campaigns or improve processes.
Showcase Your Skills:Make sure to showcase your technical skills, data analysis capabilities, and communication expertise in your application. Mention any training or support roles you've undertaken, as this is crucial for the position.
Craft a Compelling Cover Letter:Write a personalised cover letter that not only expresses your enthusiasm for the role but also demonstrates your understanding of Brett Martin's values and how you can contribute to their CRM efforts.
How to prepare for a job interview at Brett Martin Ltd
✨Know Your CRM Inside Out
Familiarise yourself with Dynamics 365 and its functionalities. Be prepared to discuss how you've used CRM systems in the past, and think of examples where you've improved processes or resolved issues.
✨Showcase Your Data Skills
Since this role involves data analysis, be ready to talk about your experience with data management and reporting. Highlight any specific tools or techniques you've used to analyse customer data and drive marketing campaigns.
✨Prepare for Training Scenarios
As you'll be delivering training to colleagues, think about how you would approach this. Prepare a brief outline of a training session you might conduct, focusing on best practices for using the CRM system effectively.
✨Demonstrate Your Communication Skills
Effective communication is key in this role. Be ready to discuss how you've successfully collaborated with different teams in the past, and provide examples of how you've crafted engaging customer communications.
