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- Tasks: Manage tenancy issues and support tenants through home visits.
- Company: Local council dedicated to community welfare and equal opportunities.
- Benefits: Competitive salary, full-time position, and commitment to equal opportunities.
- Why this job: Make a real difference in people's lives while working in social housing.
- Qualifications: Experience in social housing and strong customer engagement skills.
- Other info: Join a supportive team focused on community success.
The predicted salary is between 30768 - 34207 £ per year.
A local council in the United Kingdom is seeking a Housing Officer for its Estates Management Team. The key responsibilities include managing tenancy issues and rent collection, requiring strong customer engagement skills and a good understanding of welfare reform. Candidates should have experience in social housing and the ability to provide support to tenants through home visits. This full-time position offers a salary range of £30,768 - £34,207 and is committed to equal opportunities within the community.
Tenant Success & Housing Officer in Essex employer: Brentwood
Contact Detail:
Brentwood Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tenant Success & Housing Officer in Essex
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching common questions for Housing Officers. Think about your past experiences in social housing and how they relate to the role. Practising your answers will help you feel more confident when it’s time to shine!
✨Tip Number 3
Showcase your customer engagement skills! During interviews, share specific examples of how you've successfully managed tenancy issues or supported tenants. This will demonstrate your ability to connect with people and handle challenges effectively.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that perfect job. Plus, applying directly shows your enthusiasm and commitment to joining our team in making a difference in the community.
We think you need these skills to ace Tenant Success & Housing Officer in Essex
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in social housing and customer engagement. We want to see how your skills align with the responsibilities of managing tenancy issues and rent collection.
Showcase Your Understanding of Welfare Reform: In your application, demonstrate your knowledge of welfare reform and how it impacts tenants. This will show us that you’re not just applying for the role, but that you truly understand the challenges our tenants face.
Be Personable in Your Cover Letter: Use your cover letter to convey your passion for helping tenants. We love candidates who can connect on a personal level, so share any relevant experiences that showcase your customer engagement skills.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Brentwood
✨Know Your Stuff
Make sure you brush up on your knowledge of social housing and welfare reform. Familiarise yourself with the latest policies and how they impact tenants. This will show that you're not just interested in the role, but that you understand the challenges faced by tenants.
✨Showcase Your Customer Engagement Skills
Prepare examples from your past experiences where you've successfully engaged with customers or resolved tenancy issues. Think about specific situations where your communication skills made a difference. This will help demonstrate your ability to connect with tenants effectively.
✨Be Ready for Home Visit Scenarios
Since home visits are part of the job, think about how you would approach these situations. Prepare to discuss how you would handle sensitive issues or difficult conversations with tenants. Showing empathy and understanding is key here.
✨Emphasise Your Team Spirit
The Estates Management Team will want to know how well you work with others. Be ready to talk about your experience collaborating with colleagues or other departments. Highlighting your teamwork skills can set you apart as a candidate who fits well within their culture.
