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- Tasks: Support safe events at Brentford FC, operating radio communication and monitoring safety.
- Company: Join Brentford FC, a community-focused Premier League club in vibrant west London.
- Benefits: Enjoy flexible working hours, training opportunities, and a supportive team environment.
- Why this job: Be part of a progressive club that values diversity and inclusion while making a real impact.
- Qualifications: Level 2 in Spectator Safety qualification preferred; good communication skills essential.
- Other info: Must complete an application form; CVs alone won't be considered.
Job Title:Radio Communications Operator (Casual)
Department: Match Day Safety
Reporting:Match Day Safety Officer or Deputy Safety Officer
Location:Gtech Community Stadium, Brentford
Closing Date: 31 July 2025
Brentford FC is a bit different to other Premier League football clubs. We put our fans first, we are a true community club and while we are financially sustainable, we are not afraid to take calculated risks. We take huge pride in our environment and culture within the Club which focuses on development, inclusion and not being afraid to think differently.
Being progressive, humble and respectful while sticking together as one team across the Club guides how we work and the decisions we make each day.
We also firmly believe that a diverse workforce is a better workforce which will help us develop ideas, solve problems and ultimately grow Brentford FC.
We play in a brand-new stadium, 15 minutes from Heathrow in vibrant west London.
We will never forget where we have come from, but we are excited about the future that lies ahead.
Come join us.
Inclusion Statement
Brentford FC is an organisation which values and is passionate about diversity and inclusivity. Whilst our recruitment decisions are always based on merit and suitability, we welcome and encourage applications from qualified candidates, including those from underrepresented groups – such as those from ethnically diverse backgrounds, women, those from the LGBTQ+ community and those with disabilities.Should you require any workplace accommodations (also known as ‘reasonable adjustments), you will have the opportunity to let us know at the appropriate points in the hiring process.
Safeguarding Statement
Brentford FC is committed to equality, the safeguarding and welfare of all children and adults at risk. This responsibility is shared by all staff and volunteers at the Club, safeguarding is everyone’s responsibility. Staff will be required to undertake regular safeguarding training to enable and reinforce a proactive approach to safeguarding. This role requires the post holder to apply all relevant policies and uphold the Club’s commitment to safeguarding vulnerable people to ensure a safe environment for all. This includes the timely reporting of any safeguarding concern to the safeguarding team. We remind those barred from regulated activity that it is an offence to apply for such positions.
Please note that where appropriate for the role, you will be required to complete additional background checks such as Disclosure and Barring Service (DBS) checks and police checks for any time you have lived or worked outside of the UK in the last 10 years. You can find out more about this at https://www.gov.uk/dbs-check-applicant-criminal-record
Please also note that a CV application will not be sufficient. Applications will not be considered where the application form has not been completed in full.
If the role you are applying for involves regulated activity and you have been shortlisted for a first stage interview, you will be asked to fill out a Declaration of Offences Form.
Main Accountabilities
- To support Brentford FC with the delivery of safe events, offering high quality service to all persons present.
- To ensure at all times the Stewards Code of Conduct is adhered to.
- To follow safeguarding policies and procedures as outlined by Brentford FC and report / record any safeguarding/welfare incidents that may take place during, before and after an event.
- To communicate your availability efficiently & effectively with Brentford FC via Venue Aware and assist in all activities as requested by the Match Day Safety Team. Attend in house training sessions when required
- Attend pre match briefings and post-match debriefings, to sign in and out and to determine duties.
- Undertake operation of all Radio Communication equipment on Match Days.
- Effectively monitor and patrol via the viewing screens in conjunction with the Clubs CCTV operator and to take any remedial or immediate action and notification as appropriate to events seen.
- Produce and maintain continuity of all detailed records or evidential material required in a clear, concise, legible accurate format. This includes an incident log, management records, evidence records.
- To monitor and operate radio links with other staff and review recorded material for suitability for evidential purposes.
- To communicate with other Staff and external agencies in a professional and courteous manner at all times.
- To carry out Match Day equipment checks and report all equipment faults to the Safety Officer.
- To be aware of and act in accordance with the Data Protection Act (1998) and the Human Rights Act (1998) regarding disclosure of information and respect privacy. To ensure the security of the Event Day Control Room and all equipment is maintained satisfactorily at all times, which includes access control of all visitors to the Event Day Control Room and information within.
- To carry out such other duties as the Safety Officer may properly require from time to time in accordance with the grading of the post.
- To participate in development and review process and in any training and development activities identified and agreed as relevant to your personal development and/or your development in your job.
- To operate the systems with regard to Human Rights legislation, including Regulation of Investigatory Powers Act (2000) and Data Protection principles.
- Represent Brentford FC in a professional manner at all times.
- Maintain a Positive Attitude.
General Club Accountabilities
- To ensure compliance with all relevant Club policies, including safeguarding, health and safety policies and with specific reference to the data regulations (GDPR and PECR)
- To ensure compliance with the Club’s Code of Conduct
- To ensure compliance with all relevant legal, regulatory, ethical and social requirements
- To build and maintain good working relationships both internally and externally, maintaining a professional image at all times when representing Brentford FC
- To keep confidential any information gained regarding the Club and its personnel
- To maintain a flexible approach to work at all times
- To ensure compliance with all Matchday Safeguarding processes
- To ensure compliance with the Club’s Safeguarding Policy and processes
- To promote and support positive mental health and wellbeing throughout the Club both on and off the field
- To promote equity, diversity and inclusion at the Club, in line with our EDI strategy
Person Specification – Essential Characteristics
- Currently be in possession of or working towards a Level 2 in Spectator Safety qualification.
- Good communication and organisation skills.
- Ability to organise and motivate team members.
- Able to work within a structured environment and follow policy and procedures.
Person Specification – Desirable Characteristics
- First Aid Certification.
- In possession of a SIA Public Space Surveillance (CCYV Licence)
- Knowledge and experience of working with a Stadia environment.
- Experience of working within the sport industry.
- Ability to engage with others hard to both internal and external stakeholders.
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Radio Communications Operator (Casual) employer: Brentford Football Club
Contact Detail:
Brentford Football Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Radio Communications Operator (Casual)
✨Tip Number 1
Familiarise yourself with the specific responsibilities of a Radio Communications Operator at Brentford FC. Understanding the nuances of communication protocols and safety procedures will help you stand out during interviews.
✨Tip Number 2
Network with current or former employees of Brentford FC, especially those in safety or communications roles. They can provide valuable insights into the club's culture and expectations, which can be beneficial for your application.
✨Tip Number 3
Demonstrate your commitment to inclusivity and diversity in your interactions. Since Brentford FC values a diverse workforce, showing that you align with their ethos can make a positive impression.
✨Tip Number 4
Prepare for potential situational questions during the interview by thinking about how you would handle various match day scenarios. This will showcase your problem-solving skills and readiness for the role.
We think you need these skills to ace Radio Communications Operator (Casual)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Radio Communications Operator position. Tailor your application to highlight relevant skills and experiences that align with the job description.
Complete the Application Form: Remember that a CV alone will not suffice. Ensure you fill out the entire application form as required by Brentford FC. Pay attention to detail and provide all requested information accurately.
Showcase Relevant Qualifications: If you possess a Level 2 in Spectator Safety qualification or any other relevant certifications, be sure to mention these in your application. Highlight any experience in a stadia environment or within the sports industry, as this will strengthen your application.
Emphasise Communication Skills: Given the nature of the role, strong communication skills are essential. Use your application to demonstrate your ability to communicate effectively with team members and external stakeholders, as well as your organisational skills.
How to prepare for a job interview at Brentford Football Club
✨Know the Club's Values
Before your interview, make sure you understand Brentford FC's commitment to community, diversity, and inclusion. Be prepared to discuss how your values align with theirs and how you can contribute to their culture.
✨Demonstrate Communication Skills
As a Radio Communications Operator, effective communication is key. During the interview, showcase your ability to communicate clearly and professionally, perhaps by providing examples of past experiences where you successfully managed communication in a team setting.
✨Familiarise Yourself with Safety Protocols
Since the role involves safety and safeguarding, brush up on relevant policies and procedures. Be ready to discuss how you would handle various scenarios related to safety during events, demonstrating your understanding of the importance of these protocols.
✨Show Enthusiasm for the Role
Express genuine interest in the position and the club. Share why you want to work at Brentford FC specifically, and how you can contribute to creating a safe and enjoyable environment for fans on match days.
