Matchday Media Support Staff (Casual)

Job Title: Matchday Media Support Staff (Casual)

Department: Football Communications

Reporting: Head of Football Media and Matchday Media Team Leader

Location: Gtech Community Stadium

Salary: £16.92 per hour

Closing Date: 29 October 2025

Brentford FC is a bit different to other Premier League football clubs. We put our fans first, we are a true community club and while we are financially sustainable, we are not afraid to take calculated risks. We take huge pride in our environment and culture within the Club which focuses on development, inclusion and not being afraid to think differently.

Being progressive, humble and respectful while sticking together as one team across the Club guides how we work and the decisions we make each day.

We also firmly believe that a diverse workforce is a better workforce which will help us develop ideas, solve problems and ultimately grow Brentford FC.

We play in a brand-new stadium, 15 minutes from Heathrow in vibrant west London.

We will never forget where we have come from, but we are excited about the future that lies ahead.

Come join us.

Job Overview

Brentford FC is looking for a reliable and conscientious individual to help the Head of Football Media and Match Day Media Team Leader to look after visiting media on matchdays. We have national and international interest in our Premier League fixtures and many of our visiting media are joining us for the first time. There is an opportunity for someone to be part of the matchday media team, managing the press areas and welcoming our guests.

The successful candidate will need to be available for most of Brentford\’s home game during the 2025/26 season. This will include games on midweek evenings, Boxing Day and some other Bank Holidays. Games rescheduled for TV purposes will also need to be covered. The role requires someone to be at Gtech Community Stadium around three hours before kick‑off and up to two hours after the final whistle. The Club may employ two individuals to split the role to ensure all matches are covered.

Presentation is extremely important, both in terms of individuals and our facilities. Uniform will be provided.

Key Responsibilities

• Be the first contact for visiting media on Matchdays and deal with any queries raised by visiting media.
• Ensure the media room, photographers room and press box are as needed for visiting media at all times with all requirements catered for.
• To support the Match Day Media Team Leader in all media areas on Matchday and on closing the areas post‑match leaving them tidy.
• Liaise with stadium teams (Catering, Operations, IT) to ensure all needs of media are catered for.

Knowledge

• Demonstrable experience working in a communications environment at a sports organisation.
• Understanding of themes and the news agenda in sport, particularly football, the business of football and specifically at Brentford FC.
• Preparedness for working unsociable hours, particularly weekends, Christmas and other Bank Holidays.

Specialist Skills

• Excellent communication skills.
• Having a driving licence and own car to be able to attend work when there are transportation difficulties would be an advantage.

People Skills

• The ability to work as part of a large and small team but also alone
• The ability to build relationships with the media to ensure Brentford FC provide the best facilities possible and the friendliest welcome.

External Impact

• Be a visible ambassador for the club, punctual and reliable, with a proactive attitude, demonstrating professionalism in both conduct and presentation.
• Represent the club professionally when interacting with media, broadcasters, and external partners.
• Help maintain strong relationships with journalists, photographers, and other accredited personnel.

Innovation

• Contribute fresh, innovative ideas to improve ways of working and proactively identify opportunities for process improvement.
• Contribute to a culture of continuous improvement, sharing feedback and ideas after each matchday.

General Club Accountabilities

• To ensure compliance with all relevant Club policies, including safeguarding, health and safety policies and with specific reference to the data regulations (GDPR and PECR)
• To ensure compliance with the Club\’s Code of Conduct
• To ensure compliance with all relevant legal, regulatory, ethical and social requirements
• To build and maintain good working relationships both internally and externally, maintaining a professional image at all times when representing Brentford FC
• To keep confidential any information gained regarding the Club and its personnel
• To maintain a flexible approach to work at all times
• To ensure compliance with all Matchday Safeguarding processes
• To ensure compliance with the Club\’s Safeguarding Policy and processes
• To promote and support positive mental health and well‑being throughout the Club both on and off the field
• To promote equity, diversity and inclusion at the Club, in line with our EDI strategy

Inclusion Statement

Brentford FC is an organisation which values and is passionate about diversity and inclusivity. Whilst our recruitment decisions are always based on merit and suitability, we welcome and encourage applications from qualified candidates, including those from underrepresented groups – such as those from ethnically diverse backgrounds, women, those from the LGBTQ+ community and those with disabilities. Should you require any workplace accommodations (also known as \’reasonable adjustments\’), you will have the opportunity to let us know at the appropriate points in the hiring process.

Safeguarding Statement

Brentford FC is committed to equality, diversity, and the safeguarding and welfare of all children and adults at risk. We expect all staff and volunteers to share this commitment and to contribute to a safe and inclusive environment for everyone involved in the Club.

As part of our safeguarding culture, all staff are required to undertake role-appropriate safeguarding training and to follow the Club’s safeguarding policies and procedures. These include the timely reporting of any concerns to the Club’s Safeguarding Team.

All appointments are subject to safer recruitment practices. Pre‑employment screening will be carried out, which — depending on the role — may include an enhanced Disclosure and Barring Service (DBS) check.

Brentford FC recognises the value of a diverse workforce and welcomes applications from individuals with a range of backgrounds. A criminal record will not necessarily prohibit an applicant from employment. This will depend on the nature of the role and the circumstances of any offences. However, we remind individuals that it is a criminal offence for a person barred from engaging in regulated activity to apply for a role that involves such activity.

Our safeguarding policies and further information can be found here: https://www.brentfordfc.com/en/safeguarding

Please note that where appropriate for the role, you will be required to complete additional background checks such as Disclosure and Barring Service (DBS) checks and police checks for any time you have lived or worked outside of the UK in the last 10 years. You can find out more about this at https://www.gov.uk/dbs-check-applicant-criminal-record

Please also note that a CV application will not be sufficient. Applications will not be considered where the application form has not been completed in full.

If the role you are applying for involves regulated activity and you have been shortlisted for a first stage interview, you will be asked to fill out a Declaration of Offences Form.

Reference Requests

By submitting this application, you consent to us contacting two professional referees. These individuals should be able to verify the educational and/or employment details you provided during the application process and speak to your work ethic, skills, and overall suitability for the role. References will only be requested if you are successful at the selection stage. At that time, you will be asked to provide the necessary contact information.