Match Day Safety Quality Assurer (Casual)
Match Day Safety Quality Assurer (Casual)

Match Day Safety Quality Assurer (Casual)

Brentford Part-Time No home office possible
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Brentford Football Club

At a Glance

  • Tasks: Ensure match day safety and uphold stewarding standards at Brentford FC.
  • Company: Brentford FC is a community-focused Premier League club in vibrant west London.
  • Benefits: Enjoy a dynamic work environment with opportunities for training and development.
  • Why this job: Join a progressive team that values diversity and inclusion while making a real impact on match days.
  • Qualifications: Must have a Level 3 or higher qualification in Spectator Safety.
  • Other info: Casual role with flexible hours, perfect for students looking to gain experience.

Match Day Safety Quality Assurer (Casual)

Join to apply for the Match Day Safety Quality Assurer (Casual) role at Brentford Football Club

Match Day Safety Quality Assurer (Casual)

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Join to apply for the Match Day Safety Quality Assurer (Casual) role at Brentford Football Club

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Job Title: Match Day Safety Quality Assurer

Department: Match Day Safety

Reporting: Event Day Safety Officer

Location: Gtech Community Stadium Brentford

Closing Date: 31 July 2025

Regulated Role:

Brentford FC is a bit different to other Premier League football clubs. We put our fans first, we are a true community club and while we are financially sustainable, we are not afraid to take calculated risks. We take huge pride in our environment and culture within the Club which focuses on development, inclusion and not being afraid to think differently.

Being progressive, humble and respectful while sticking together as one team across the Club guides how we work and the decisions we make each day.

We also firmly believe that a diverse workforce is a better workforce which will help us develop ideas, solve problems and ultimately grow Brentford FC.

We play in a brand-new stadium, 15 minutes from Heathrow in vibrant west London.

We will never forget where we have come from, but we are excited about the future that lies ahead.

Come join us.

Inclusion Statement

Brentford FC is an organisation which values and is passionate about diversity and inclusivity. Whilst our recruitment decisions are always based on merit and suitability, we welcome and encourage applications from qualified candidates, including those from underrepresented groups – such as those from ethnically diverse backgrounds, women, those from the LGBTQ+ community and those with disabilities. Should you require any workplace accommodations (also known as ‘reasonable adjustments), you will have the opportunity to let us know at the appropriate points in the hiring process.

Safeguarding Statement

Brentford FC is committed to equality, the safeguarding and welfare of all children and adults at risk. This responsibility is shared by all staff and volunteers at the Club, safeguarding is everyone’s responsibility. Staff will be required to undertake regular safeguarding training to enable and reinforce a proactive approach to safeguarding. This role requires the post holder to apply all relevant policies and uphold the Club’s commitment to safeguarding vulnerable people to ensure a safe environment for all. This includes the timely reporting of any safeguarding concern to the safeguarding team. We remind those barred from regulated activity that it is an offence to apply for such positions.

Please note that where appropriate for the role, you will be required to complete additional background checks such as Disclosure and Barring Service (DBS) checks and police checks for any time you have lived or worked outside of the UK in the last 10 years. You can find out more about this at https://www.gov.uk/dbs-check-applicant-criminal-record

Please also note that a CV application will not be sufficient. Applications will not be considered where the application form has not been completed in full.

If the role you are applying for involves regulated activity and you have been shortlisted for a first stage interview, you will be asked to fill out a Declaration of Offences Form.

The Role of the Match Day Safety Quality Assurer

To observe, monitor and uphold best practices and procedures of stewarding at Brentford FC and ensure that a high standard of security, safety and service is maintained in accordance with the general recommendations of the Guide to Safety at Sports Grounds (Green Guide) and the specific requirements of the Safety Certificate issued by the Local Authority under the Safety of Sports Ground Act 1975. Q&A stewarding staff and Supervisors on Matchdays to ascertain their knowledge and understanding of their’ s and the clubs responsibilities under such legislation.

To observe, monitor and uphold best practices and procedures of stewarding at Brentford FC and ensure that a high standard of security, safety and service is maintained in accordance with the general recommendations of the Guide to Safety at Sports Grounds (Green Guide) and the specific requirements of the Safety Certificate issued by the Local Authority under the Safety of Sports Ground Act 1975. Q&A stewarding staff and Supervisors on Matchdays to ascertain their knowledge and understanding of their’ s and the clubs responsibilities under such legislation.

Main Accountabilities

  • To champion best practices and procedures of match day stewarding.
  • To perform routine inspections of match day stewards and security personnel.
  • To ensure that established standards and safety regulations are observed.
  • To discuss issues and proposed solutions with supervisors.
  • To provide constructive feedback make recommendations for improvements.
  • To keep up to date with legislation and procedures relating to safety at sports grounds.
  • To create match day reports of your observations and report these back to the Safety Team..
  • To ensure at all times the Stewards code of conduct is adhered to.
  • To follow safeguarding policies and procedures as outlined by Brentford FC and report any safeguarding/welfare incidents that may take place during, before and after an event.
  • To communicate your availability efficiently & effectively with Brentford FC and assist in all activities as requested by the Match Day Safety Team. Attend training sessions when required.
  • Assist in accordance with the Club’s Contingency Plans during any emergency incidents, pitch incursion/invasion. and evacuation of the stadium.
  • Develop an excellent knowledge of the geographical layout of the Stadium in which you are employed, in particular its entry and exit routes and to know the emergency evacuation messages as relevant to all areas of the Stadium.

General Club Accountabilities

  • To ensure compliance with all relevant Club policies, including safeguarding, health and safety policies and with specific reference to the data regulations (GDPR and PECR)
  • To ensure compliance with the Club’s Code of Conduct
  • To ensure compliance with all relevant legal, regulatory, ethical and social requirements
  • To build and maintain good working relationships both internally and externally, maintaining a professional image at all times when representing Brentford FC
  • To keep confidential any information gained regarding the Club and its personnel
  • To maintain a flexible approach to work at all times
  • To ensure compliance with all Matchday Safeguarding processes
  • To ensure compliance with the Club’s Safeguarding Policy and processes
  • To promote and support positive mental health and wellbeing throughout the Club both on and off the field
  • To promote equity, diversity and inclusion at the Club, in line with our EDI strategy

Person Specification – Essential Characteristics

  • Have a friendly and approachable attitude.
  • Hold a minimum of a Level 3 or Higher qualification in Spectator Safety.
  • Be committed to improving the Match Day Safety Operation through upholding high standards of stewarding.

Person Specification – Desirable Characteristics

  • Holds an Assessor Qualification
  • Previous experience in a quality assurance role.

Seniority level

  • Seniority level

    Entry level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Management and Manufacturing

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Match Day Safety Quality Assurer (Casual) employer: Brentford Football Club

Brentford Football Club is an exceptional employer that prioritises a supportive and inclusive work environment, making it a fantastic place for those passionate about safety and community engagement. Located in the vibrant west London area, employees benefit from a modern stadium atmosphere and opportunities for personal growth within a progressive team that values diversity and innovative thinking. Join us to contribute to a culture that champions best practices in match day safety while enjoying the camaraderie of a dedicated team committed to excellence.
Brentford Football Club

Contact Detail:

Brentford Football Club Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Match Day Safety Quality Assurer (Casual)

✨Tip Number 1

Familiarise yourself with the Guide to Safety at Sports Grounds and the specific safety regulations that apply to Brentford FC. Understanding these guidelines will not only help you in the role but also demonstrate your commitment to safety during the interview process.

✨Tip Number 2

Engage with current or former staff members at Brentford FC, if possible. Networking can provide you with insider knowledge about the club's culture and expectations, which can be invaluable during interviews.

✨Tip Number 3

Showcase your understanding of diversity and inclusion in your discussions. Brentford FC values a diverse workforce, so highlighting your commitment to these principles can set you apart from other candidates.

✨Tip Number 4

Prepare to discuss your previous experiences related to safety and quality assurance. Be ready to provide examples of how you've upheld safety standards in past roles, as this will demonstrate your capability for the Match Day Safety Quality Assurer position.

We think you need these skills to ace Match Day Safety Quality Assurer (Casual)

Knowledge of Spectator Safety Regulations
Excellent Communication Skills
Attention to Detail
Ability to Work Under Pressure
Problem-Solving Skills
Teamwork and Collaboration
Experience in Quality Assurance
Understanding of Emergency Procedures
Report Writing Skills
Customer Service Orientation
Conflict Resolution Skills
Flexibility and Adaptability
Commitment to Safeguarding Practices
Knowledge of Health and Safety Policies

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Match Day Safety Quality Assurer. Familiarise yourself with the key accountabilities and essential characteristics mentioned in the job description.

Tailor Your Application: Customise your application to highlight relevant experience and qualifications that align with the role. Emphasise your commitment to safety and any previous experience in stewarding or quality assurance.

Complete the Application Form: Ensure that you fill out the application form completely. A CV alone will not suffice, so pay attention to every section of the form and provide detailed responses where required.

Showcase Your Soft Skills: Highlight your friendly and approachable attitude in your application. Mention any experiences that demonstrate your ability to communicate effectively and work well within a team, as these are crucial for the role.

How to prepare for a job interview at Brentford Football Club

✨Know Your Safety Regulations

Familiarise yourself with the Guide to Safety at Sports Grounds and the specific safety requirements of Brentford FC. Being able to discuss these regulations confidently will show your commitment to maintaining high safety standards.

✨Demonstrate Your Approachability

As a Match Day Safety Quality Assurer, having a friendly and approachable attitude is crucial. Be sure to convey this during your interview by engaging positively with your interviewers and showcasing your interpersonal skills.

✨Showcase Your Experience

If you have previous experience in quality assurance or stewarding, be prepared to discuss specific examples. Highlight how your past roles have equipped you with the skills necessary for ensuring safety and compliance on match days.

✨Emphasise Teamwork and Communication

Brentford FC values collaboration and communication. Be ready to share examples of how you've worked effectively within a team and communicated important information, especially in high-pressure situations.

Match Day Safety Quality Assurer (Casual)
Brentford Football Club
Location: Brentford
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