Community Engagement Lead

Overview

Join to apply for the Community Engagement Lead role at Brentford Football Club. The position is based at Vantage London, Brentford. Salary: £40,000 per annum. Closing Date: 10 September 2025. Brentford FC is a community-focused club that emphasises development, inclusion, and innovation while maintaining financial sustainability.

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The Role

The successful candidate will play a central role in building and maintaining strong, positive relationships between the Club and local communities. The role will develop and lead the Club’s community strategy, including the community outreach programme, and act as the main liaison with Brentford FC Community Sports Trust (BFCCST). The role will ensure alignment between the Club’s wider strategic objectives and its community programmes. The post will work collaboratively with others within the business and closely with BFCCST to deliver the Club’s community strategy, while ensuring the smooth delivery of key projects and charitable initiatives, supporting social causes, and promoting the Club as a good neighbour across all sites. The role will identify and implement innovative ways to engage local and wider communities, helping to grow our fanbase.

Main Accountabilities

• Support the ongoing development of the Club’s community engagement strategy, including identifying and progressing new opportunities identified by the club’s community committee
• Ensure all community initiatives reflect the Club’s values and uphold its reputation as a socially responsible organisation
• Act as a key contact between the Club and BFCCST to identify opportunities for collaboration on shared objectives
• Support BFCCST’s delivery of community programmes, including helping to coordinate player appearances, marketing support and communication
• Support the Community Outreach Officer to deliver and develop the club’s community outreach programme, meeting key KPIs and objectives
• Ensure that fans are aware of the club’s community activities and are encouraged to participate, maximizing impact and supporting wider communication of this work
• Respond effectively to community-related enquiries, feedback and issues raised by local stakeholders
• Lead the organisation of community engagement group meetings with local residents and stakeholders around the Gtech, training ground and Wheatsheaf Park stadium
• Support the delivery of key community elements related to Section 106 planning obligations for stadium and training ground developments
• Represent the Club at community events, forums and meetings to listen to community needs and concerns
• Maintain a database of community partners, activities and events and help measure the social impact value of the Club’s community work
• Support the Head of Sustainability and Community and the Fan & Community Relations team in the delivery of key projects and initiatives as required

General Club Accountabilities

• Ensure compliance with all relevant Club policies, including safeguarding, health and safety policies and data regulations (GDPR and PECR)
• Ensure compliance with the Club’s Code of Conduct and relevant legal, regulatory, ethical and social requirements
• Maintain professional relationships internally and externally and represent Brentford FC appropriately
• Maintain confidentiality of information regarding the Club and its personnel
• Maintain a flexible approach to work and support safeguarding processes and policies
• Promote positive mental health and wellbeing and advance equity, diversity and inclusion (EDI) across the Club

Key Internal Relationships

• Brentford FC Community Sports Trust
• Marketing Services
• Communications
• Operations
• Player Liaison
• Venue Sales
• Safeguarding team

Person Specification – Essential Characteristics

• Proven experience in a leadership role in community relations, outreach, or stakeholder engagement (ideally within sport, non-profit or public sectors)
• A passion for football and for making a positive social impact
• Strong interest in community development
• Excellent interpersonal and communication skills with the ability to build trust with diverse stakeholders
• Strong project management skills with experience overseeing multiple initiatives
• Experience in staff line management and development
• Ability to work flexible hours, including evenings or weekends for meetings or matchdays as required

Person Specification – Desirable Characteristics

• Good working knowledge of the football industry
• Knowledge of the Premier League’s community frameworks and social responsibility initiatives
• Experience with foundations or charities linked to professional sports
• Understanding of equality, diversity and inclusion principles

Inclusion Statement

Brentford FC values diversity and inclusivity. Applications are welcome from qualified candidates including those from underrepresented groups. Reasonable adjustments are available on request during the hiring process.

Safeguarding Statement

Brentford FC is committed to safeguarding and welfare. All staff are required to undertake safeguarding training and follow safeguarding policies. All appointments are subject to safer recruitment practices, and pre-employment screening may include DBS checks. A criminal record does not necessarily preclude employment; decisions depend on the role and circumstances. Further safeguarding information is available at the Club’s safeguarding page. Some roles may require additional background checks (DBS, police) for time spent outside the UK in the last 10 years. See gov.uk for details.

Please note that CV applications are not sufficient; applications must be completed in full. If shortlisted for a first-stage interview for roles involving regulated activity, you may be asked to complete a Declaration of Offences form. By submitting, you consent to references, which will be requested if you are successful at the selection stage.