At a Glance
- Tasks: Serve delicious food and drinks while creating a welcoming atmosphere for our community.
- Company: Join Brentford FC Community Sports Trust, a leader in community engagement through sport.
- Benefits: Earn £12.71 per hour with flexible hours and a chance to make a difference.
- Other info: Opportunity to work in a dynamic environment with diverse community projects.
- Why this job: Be part of a vibrant team that combines hospitality with social impact.
- Qualifications: Great communication skills and a passion for teamwork are essential.
The predicted salary is between 12.71 - 12.71 £ per hour.
Department: Core
Reports to: Clubhouse Social General Manager
Responsible for: Serving our Clubhouse customers
Expected working hours: Minimum 8 Hours per week
Salary: £12.71ph
Brentford FC Community Sports Trust has established itself as a pioneering organisation for the local community, using the power of sport to educate, motivate and inspire people from all walks of life.
The Role:
We are looking for a passionate, hardworking Team member to serve our customers at our new Clubhouse Café at Gunnersbury Park. The café is part of the new Community Sports hub and will also double as a social and community space linking into community projects for all ages. In this capacity, you will work closely with all members of our new team.
This is a unique role as the usual aspects of a hospitality business will need to be balanced with the social and community programme, making for an enriching role dealing with a range of people and organisations.
Inclusion Statement:
Brentford FCCST values and is passionate about diversity and inclusivity. We welcome and encourage applications from qualified candidates, including those from underrepresented groups such as those from ethnically diverse backgrounds, women, those from the LGBTQ+ community and those with disabilities.
Safeguarding Statement:
Brentford FCCST is committed to equality, safeguarding and welfare of all children and adults at risk. This responsibility is shared by all staff and volunteers at the club. Staff will be required to undertake regular safeguarding training.
General Trust Accountabilities:
- To ensure compliance with all relevant policies, including safeguarding, health and safety.
- To build and maintain good working relationships both internally and externally.
- To keep confidential any information gained regarding the Trust and its personnel.
- To always maintain a flexible approach to work.
Key Responsibilities:
- Preparing and serving coffee and tea to high standards.
- Serving healthy food and drinks efficiently and professionally.
- Responding to customer orders, questions, and concerns in a warm and helpful manner.
- Accurately handling payments.
- Maintaining high standards of cleanliness, safety, and hygiene at all times.
- Being knowledgeable about our Clubhouse menu.
- Working collaboratively with other team members.
- Helping to create outstanding guest experiences.
- Carrying out your role with passion and pride.
Food Safety/Regulations:
- Adherence to HACCP and all other food safety regulations and COSHH regulations.
- Ensuring safe working with kitchen equipment and that all other health and safety procedures are followed.
- To maintain a clean, healthy and safe working environment in accordance with guidelines.
- Deal with customer feedback in a courteous, efficient and timely manner.
People Management and Training:
- Follow established protocols for data protection and privacy.
- Stay informed about safeguarding policies, procedures, and best practices.
- Collaborate with other team members and departments to create a cohesive approach to safeguarding.
Key Internal Relationships:
- Clubhouse General Manager
- Clubhouse Assistant Manager
- Clubhouse Chef
- Trust Business Services Manager
Key External Relationships:
- PizzaSi
- Change Please
- Brentford FC representatives
- Clubhouse Suppliers
Essential Criteria:
- Good team player.
- Successful and timely completion of all statutory e-learning requirements.
Personal Qualities:
- Excellent communication skills.
- Works independently.
- Organised and plans effectively.
- The ability to inspire others.
- Embraces Change.
BFC Community Sports Trust: Casual Clubhouse Social Cafe Team Member employer: Brentford Community Sports Trust
Brentford Community Sports Trust is an excellent employer for those passionate about youth development and sports. With a strong commitment to fostering a collaborative and inclusive work culture, employees benefit from flexible working hours and the opportunity to make a meaningful impact in the community. The Trust prioritises personal growth and offers coaching development opportunities, making it an ideal place for individuals looking to advance their careers in sports coaching.
Contact Details:
Brentford Community Sports Trust Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land BFC Community Sports Trust: Casual Clubhouse Social Cafe Team Member
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Brentford Community Sports Trust and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace BFC Community Sports Trust: Casual Clubhouse Social Cafe Team Member
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Brentford Community Sports Trust that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Brentford Community Sports Trust.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Brentford Community Sports Trust get a sense of who you are beyond your experience!
How to prepare for a job interview at Brentford Community Sports Trust
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Brentford Community Sports Trust and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
