Brent Council is seeking a proactive Project Manager to lead end-to-end digital, customer services and service transformation projects within the Resident Experience Programme. You will drive improvements across channels, ensure first contact resolution and design inclusive digital services for residents.
You will coordinate multi-disciplinary teams, manage risks and dependencies, and report progress to senior stakeholders, with a focus on delivering timely, outcome-focused changes to Brent's
#J-18808-LjbffrResident Experience Transformation Project Lead in Wembley employer: Brent Council
Brent Council is an exceptional employer, offering a supportive and culturally diverse environment for Educational Psychologists. With generous benefits such as up to 33 days of annual leave, excellent pension contributions, and the flexibility of hybrid working, employees are encouraged to grow professionally while making a meaningful impact on the lives of children and families in Greater London.