At a Glance
- Tasks: Manage caseloads to prevent homelessness and support landlord compliance.
- Company: Brent Council, a vibrant and diverse London borough.
- Benefits: Up to 33 days annual leave, excellent pension, and hybrid working options.
- Other info: Join a supportive team with great career growth opportunities.
- Why this job: Make a real difference in the community by supporting residents at risk of homelessness.
- Qualifications: Knowledge of homelessness, strong communication skills, and experience in housing services.
The predicted salary is between 42060 - 44685 € per year.
Salary range: £42,060 – £44,685 p.a. (inc. London weighting).
Contract: Fixed Term – 12 months.
Hours: 36 hours per week.
Location: Civic Centre and other locations from time to time.
Brent Council is a vibrant London borough with a diverse community. We are pursuing a far‑reaching transformation agenda that better meets the needs of our community and are excited to welcome new staff.
The Post
You will manage a caseload of residents at risk of homelessness, working proactively to sustain tenancies, prevent eviction and support landlord compliance. This includes early intervention in tenancy breakdown, providing practical support and advice to tenants and landlords, and identifying and referring cases where there may be breaches of housing legislation to the appropriate teams. You will work closely with internal teams such as Private Housing Services, legal representatives and external partners to deliver effective prevention outcomes, reduce the need for temporary accommodation and support residents to maintain stable housing.
The Person
We are seeking a motivated and proactive individual with strong knowledge of homelessness and the private rented sector, and an understanding of the changes introduced through the Renters’ Rights Act 2025. The ideal candidate will have experience of working within a housing or homelessness service, managing a caseload and supporting residents at risk of homelessness to achieve positive outcomes. You will be confident in managing complex and sensitive situations, working constructively with tenants and landlords to sustain tenancies and prevent eviction. You will have experience of providing clear and accurate housing advice, understanding legal processes and using professional judgement to identify appropriate interventions. Strong communication, negotiation and problem‑solving skills are essential, along with the ability to work independently, manage competing priorities and build effective relationships with internal services and external partners. You will be resilient, adaptable and committed to delivering high‑quality, resident‑focused services in a fast‑paced and evolving environment.
Why join us?
- Up to 33 days annual leave (depending on length of service) plus bank holidays
- Excellent pension with generous employer contributions (LGPS)
- Hybrid and flexible working options available for most roles
- Supportive family‑friendly policies for parents, guardians, and carers
- Health and wellbeing support, including access to eye test support and a 24/7 Employee Assistance Programme
- Financial support such as education sessions, childcare deposit loans, and season ticket loans
- Travel perks including affordable parking nearby, a Cycle to Work scheme, and great onsite facilities
- Learning and development opportunities to help you grow your career
- Access to My Brent Rewards with exclusive discounts on shopping, travel, leisure, and entertainment
Closing Date: Sunday, 12 April 2026 (23:59)
Application Details
This position is only open to current employees of Brent Council or temporary agency workers currently working in Brent Council. External candidates are not permitted to apply for internal‑only roles. To apply you must provide a supporting statement that clearly shows how you meet the essential requirements. A CV may be submitted, but the supporting statement is mandatory.
Additional Information
Brent Council values the diversity of its community and encourages applications from all sections of society. We are a disability‑confident employer and will interview any disabled applicant who meets the essential criteria. We are committed to safer recruitment and safeguarding and promoting the welfare of children and young people; posts working with vulnerable adults may require an Enhanced DBS check. The information we collect from you will be shared with Cifas to prevent fraud and other unlawful conduct. Further details of how your information will be used and your data protection rights can be found in the application portal.
Private Rented Sector Sustainment & Compliance Officer in Wembley employer: Brent Council
Brent Council is an excellent employer that prioritises the well-being and professional growth of its staff, offering up to 33 days of annual leave, a robust pension scheme, and flexible working options. With a strong commitment to diversity and community engagement, employees benefit from a supportive work culture that encourages collaboration and innovation, making it an ideal place for those passionate about making a positive impact in the lives of residents at risk of homelessness.
StudySmarter Expert Advice🤫
We think this is how you could land Private Rented Sector Sustainment & Compliance Officer in Wembley
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing and homelessness sector. Attend local events or workshops where you can meet people who might know about job openings or can give you insider tips on applying.
✨Tip Number 2
Prepare for interviews by practising common questions related to tenancy sustainment and compliance. We recommend role-playing with a friend or using online resources to get comfortable discussing your experience and how it relates to the role.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, share specific examples of how you've successfully managed complex situations with tenants or landlords. This will demonstrate your ability to handle the challenges of the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are genuinely interested in joining our team at Brent Council.
We think you need these skills to ace Private Rented Sector Sustainment & Compliance Officer in Wembley
Some tips for your application 🫡
Show Us Your Passion:When writing your supporting statement, let your enthusiasm for the role shine through! We want to see how your experience aligns with our mission to support residents and prevent homelessness. Make it personal and relatable.
Be Specific About Your Experience:Don’t just list your previous jobs; tell us about specific situations where you made a difference. Highlight your knowledge of the private rented sector and any relevant legislation, like the Renters’ Rights Act 2025, to show you’re the right fit for us.
Tailor Your Application:Make sure your supporting statement directly addresses the essential requirements listed in the job description. We’re looking for clear examples that demonstrate your skills in managing caseloads and working with tenants and landlords.
Keep It Professional Yet Friendly:While we love a friendly tone, remember to keep your application professional. Use clear language and structure your statement well so it’s easy for us to read. And don’t forget to apply through our website for the best chance!
How to prepare for a job interview at Brent Council
✨Know Your Stuff
Make sure you brush up on your knowledge of homelessness and the private rented sector. Familiarise yourself with the Renters’ Rights Act 2025 and be ready to discuss how it impacts tenants and landlords. This will show that you're not just interested in the role, but that you understand the landscape you'll be working in.
✨Showcase Your Experience
Prepare specific examples from your past work where you've successfully managed a caseload or helped prevent eviction. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you demonstrate your problem-solving skills and ability to handle complex situations effectively.
✨Communication is Key
Since this role involves working closely with tenants, landlords, and various teams, practice articulating your thoughts clearly. Think about how you can convey sensitive information with empathy and professionalism. You might even want to role-play some scenarios with a friend to get comfortable.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask. This could be about the team dynamics, the challenges they face in sustaining tenancies, or how success is measured in this role. It shows you're genuinely interested and engaged, plus it gives you a better idea of what to expect.
