At a Glance
- Tasks: Provide essential admin support to the Children’s Social Care Service and engage with various teams.
- Company: Join Brent Council, a supportive and diverse workplace dedicated to helping children and families.
- Benefits: Enjoy up to 33 days leave, excellent pension, hybrid working, and health support.
- Other info: Flexible working options and opportunities for personal growth await you!
- Why this job: Make a positive impact on children's lives while developing your career in a dynamic environment.
- Qualifications: Strong communication skills, IT proficiency, and minute-taking experience are essential.
The predicted salary is between 34998 - 37134 £ per year.
Salary range: £34,998 - £37,134 p.a. inc. London weighting
Contract: Permanent
Hours of work: 36 hours per week
Location: Civic centre and other locations from time to time
To provide administrative support to the specialist teams within the Children’s Social Care Service. This will involve:
- Minute taking at meetings including strategy meetings
- Ensure robust tracking of statutory panels / meetings
- Updating systems
- Maintaining accurate records and updating folders
- Uploading partner checks and documentation to MOSAIC
- Acting as the first point of contact within the relevant teams
- Maintaining professional communications with internal and external customers and partners
- Effective multi-agency engagement
- Taking responsibility for all email/post/telephone queries and handling them as appropriate
- Taking ownership of the business support needs of the allocated service area and having expert knowledge of their business processes
The person:
You will be joining the well‑established Business Support Service. We are passionate about the work we do with children and the support provided to the children and their families. The role makes positive contributions to the services that Brent provides for children and young people. The ideal candidate will be resilient and solution‑focused, have strong communication skills (oral and written), excellent interpersonal skills and telephone manners, and the ability to build positive relationships with internal and external partners. The successful candidate must be highly organised, able to manage their workload, maintain attention to detail, and prioritise work to meet deadlines. The successful candidate will have good IT skills, be able to use computer systems concurrently, and work on their own initiative, taking a proactive approach. Minute‑taking experience is essential as the role provides efficient and professional day‑to‑day support to the administrative needs of the service and the Children and Young People and Community Development department.
Benefits:
- Up to 33 days annual leave (depending on length of service) plus bank holidays
- Excellent pension with generous employer contributions (LGPS)
- Hybrid and flexible working options available for most roles
- Supportive family‑friendly policies for parents, guardians, and carers
- Health and wellbeing support, including access to eye test support and a 24/7 Employee Assistance Programme
- Financial support such as education sessions, childcare deposit loans, and season ticket loans
- Travel perks including affordable parking nearby, a Cycle to Work scheme, and great onsite facilities
- Learning and development opportunities to help you grow your career
- Access to My Brent Rewards with exclusive discounts on shopping, travel, leisure, and entertainment
Brent Council values the diversity of its community and aims to have a workforce that reflects this, encouraging applications from all sections of the community.
Business Support Officer in Wembley employer: Brent Council
Brent Council is an exceptional employer, offering a supportive and inclusive work environment that prioritises the well-being of its employees. With generous benefits such as up to 33 days of annual leave, excellent pension contributions, and flexible working options, the role of Business Support Officer allows you to make a meaningful impact on the lives of children and families in the community while enjoying ample opportunities for personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Officer in Wembley
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Brent Council!
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If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
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Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Brent Council.
We think you need these skills to ace Business Support Officer in Wembley
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Brent Council. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Brent Council and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Brent Council. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Brent Council's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Brent Council
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Brent Council.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Brent Council will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Brent Council and how you would contribute to adapting HR strategies.
