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- Tasks: Lead a high-quality tenancy management service across various housing settings.
- Company: Brent Council, a vibrant and diverse London borough.
- Benefits: Competitive salary, permanent contract, and a chance to make a real difference.
- Why this job: Join a transformative team dedicated to improving housing support for vulnerable residents.
- Qualifications: Strong leadership skills and a deep understanding of housing operations.
- Other info: Exciting opportunities for personal growth in a dynamic environment.
The predicted salary is between 55323 - 58461 £ per year.
Overview
As Temporary and Supported Accommodation Manager, you\\\’ll lead the delivery of a high-quality, holistic tenancy management service across a range of specialist housing settings, including Temporary Accommodation, New and Independent Living, and Single Homeless Accommodation.
You\\\’ll use your detailed knowledge of housing management to ensure tenants and clients have direct access to a one-stop shop for services, with a strong focus on customer service excellence and meeting key performance indicators.
This permanent role is central to reducing stigma, improving service quality, and enhancing the public perception of housing support. You\\\’ll also be responsible for operational oversight, compliance with service-level agreements, and contributing to income generation and cost efficiencies.
We\\\’re looking for a committed and collaborative housing professional with the enthusiasm and drive to lead a service that makes a real difference.
You\\\’ll bring strong leadership skills, a deep understanding of housing operations, and the ability to motivate and retain a dedicated team.
The successful candidate will be empathetic, consistent, and passionate about delivering excellent services to vulnerable residents.
You\\\’ll be proactive in improving standards, financially astute, and confident in working across teams and with external partners to create a service to be proud of.
This Job posting is only open to Internal Applicants at Brent Council. Salary range: £55,323 – £58,461p.a. inc. London weighting Contract: Permanent Hours of work: 36 hours per week Location: Civic centre and Anansi/Knowles House (NW10) as well as other locations from time to time.
About Brent
Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent\\\’s diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here.
The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us.
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Temporary and Supported Accommodation Manager employer: Brent Council
Contact Detail:
Brent Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temporary and Supported Accommodation Manager
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching Brent Council and its initiatives. Show us that you’re not just interested in the role, but also in making a real difference in the community. Tailor your answers to reflect our values and mission.
✨Tip Number 3
Practice your leadership stories! We want to hear about times you've motivated a team or improved service delivery. Use the STAR method (Situation, Task, Action, Result) to structure your responses and keep it engaging.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our team at Brent Council.
We think you need these skills to ace Temporary and Supported Accommodation Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see how passionate you are about making a difference in the lives of vulnerable residents and improving service quality.
Tailor Your Experience: Make sure to highlight your relevant experience in housing management and customer service. We’re looking for someone who understands the ins and outs of tenancy management, so be specific about your achievements and how they relate to the role.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your key skills and experiences stand out. This will help us quickly see why you’re the right fit for the job.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Brent Council.
How to prepare for a job interview at Brent Council
✨Know Your Housing Management Inside Out
Make sure you brush up on your knowledge of housing management principles and practices. Be ready to discuss how you've successfully managed tenancy services in the past, focusing on customer service excellence and compliance with service-level agreements.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership experience, especially in motivating and retaining teams. Think about specific situations where you’ve led a team to improve service quality or meet key performance indicators.
✨Demonstrate Empathy and Understanding
Since this role involves working with vulnerable residents, be prepared to share your experiences that showcase your empathy and commitment to delivering excellent services. Discuss how you’ve approached challenges with compassion and understanding.
✨Be Proactive About Improvement
Think of ways you can contribute to improving standards and generating income efficiencies. Come armed with ideas on how to enhance service delivery and reduce stigma in housing support, showing that you’re not just reactive but proactive in your approach.
