Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead financial assessments to support Brent's diverse community and enhance service delivery.
- Company: Brent Council, a vibrant and diverse borough in London.
- Benefits: Flexible working, commitment to diversity, and opportunities for professional growth.
- Why this job: Make a real impact by supporting vulnerable residents and driving transformation in local services.
- Qualifications: Experience in financial assessments and strong leadership skills required.
- Other info: Join a dynamic team committed to high-quality service and community support.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Overview
Lead the way in delivering fair, efficient, and customer-focused financial assessments that support Brent’s diverse community.
Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent’s diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here.
The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us.
The Post
We are seeking a highly skilled and strategically minded Service Manager to lead Brent Council’s Financial Assessments service. This pivotal role is responsible for overseeing the delivery of accurate, timely, and customer-focused financial assessments that support Housing Benefits, Council tax/Support, Adult social care-Financial Assessments, Appointee/Deputyship and Independent Travel.
You will manage a team of Team Leaders, ensuring compliance with legislation and council policies, while driving continuous improvement and operational efficiency. The post holder will play a key role in shaping service delivery, implementing digital solutions, and using data to inform decision-making and performance monitoring.
This is an exciting opportunity to contribute to Brent’s transformation agenda by enhancing financial transparency, supporting vulnerable residents, and ensuring the sustainability of council services.
The Person
We are looking for a confident and experienced leader with a strong understanding of financial assessment processes within Housing Benefits Council tax Support and Council Tax. Knowledge and understanding of the Adult social care-Financial Assessments, Appointee/Deputy functions and Independent Travel team are desirable.
You will be analytical, detail-oriented, and committed to delivering high-quality services that meet statutory requirements and support vulnerable residents.
The ideal candidate will demonstrate:
- Proven experience in managing Housing Benefits, Council tax Support, Financial assessments or income-related services in a local authority or similar setting.
- Strong leadership and people management skills, with the ability to motivate and develop teams.
- Excellent understanding of relevant legislation, policies, and procedures.
- Ability to interpret complex financial information and use data to drive service improvements.
- A collaborative approach to working with internal and external stakeholders.
- High standards of integrity, professionalism and compliance.
- A proactive mindset with the ability to manage change and deliver results in a fast-paced environment
- Embrace the Council’s Change portfolio and its values in all interactions
Interviews: w/c-6 October 2025
Additional information
If you are interested in applying for this job, please start by clicking the \”Apply Now\” button below. You must provide a supporting statement as part of your application that clearly shows how you meet the criteria on the Person Specification. We will accept a CV in support of your application, however, you should still provide a supporting statement.
Brent Council values the diversity of its community and aims to have a workforce that reflects this and therefore encourage applications from all sections of the community. We positively encourage all applicants to self-identify their characteristics in the diversity survey section in the application.
We are committed to safer recruitment and safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. Applicants should be aware that posts working with children, young people and vulnerable adults are subject to an Enhanced DBS check as well as other employment clearances.
The information we collect from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. Further details of how your information will be used by us and Cifas and your data protection rights, can be found here.
Brent has a positive approach to flexible working.
As a disability confident employer Brent welcomes applications from people with all disabilities, including “non-visible” disabilities and mental health conditions. We will interview any disabled applicant who meets the essential criteria. If you require reasonable adjustments to be made to any part of the recruitment process due to your disability, please contact us on recruitment@brent.gov.uk
You can apply for it online by clicking the apply button below.
#J-18808-Ljbffr
Service Manager Financial Assessments employer: Brent Council
Contact Detail:
Brent Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager Financial Assessments
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and engage with Brent's community. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Brent Council’s values and recent initiatives. Tailor your responses to show how your experience aligns with their transformation agenda and commitment to supporting vulnerable residents.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to boost your confidence. Focus on articulating your leadership skills and how you can drive operational efficiency in financial assessments.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Make sure to include a strong supporting statement that highlights your relevant experience and passion for the role.
We think you need these skills to ace Service Manager Financial Assessments
Some tips for your application 🫡
Showcase Your Experience: When writing your application, make sure to highlight your relevant experience in managing financial assessments, especially within Housing Benefits and Council Tax. We want to see how your background aligns with the role, so don’t hold back on those details!
Tailor Your Supporting Statement: Your supporting statement is your chance to shine! Make it specific to the criteria outlined in the Person Specification. We’re looking for clear examples of how you meet each requirement, so take the time to tailor it to us.
Be Authentic: We value integrity and professionalism, so be yourself in your application. Share your genuine passion for delivering high-quality services and supporting vulnerable residents. Authenticity goes a long way in making a connection with us!
Apply Through Our Website: Don’t forget to apply through our website by clicking the 'Apply Now' button! It’s the easiest way to ensure your application gets to us directly. Plus, it helps us keep everything organised and efficient.
How to prepare for a job interview at Brent Council
✨Know Your Stuff
Make sure you brush up on the financial assessment processes related to Housing Benefits and Council Tax Support. Familiarise yourself with relevant legislation and policies, as well as the specific needs of Brent's diverse community. This will show that you're not just interested in the role, but that you understand its impact.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams in the past. Highlight your ability to motivate and develop others, especially in a fast-paced environment. Be ready to discuss how you’ve driven service improvements and compliance in previous roles.
✨Data is Your Friend
Since this role involves using data to inform decision-making, come prepared with examples of how you've used data analysis to improve services. Think about specific metrics or outcomes you've achieved through data-driven strategies, and be ready to discuss them.
✨Embrace Change
Brent Council is undergoing a transformation agenda, so demonstrate your proactive mindset and adaptability. Share experiences where you've successfully managed change or implemented new solutions, especially in relation to digital tools or processes.
