At a Glance
- Tasks: Manage caseloads to prevent homelessness and support landlord compliance.
- Company: Brent Council, a vibrant and diverse London borough.
- Benefits: Up to 33 days leave, excellent pension, hybrid working, and health support.
- Other info: Join a supportive team committed to diversity and inclusion.
- Why this job: Make a real difference in the community while developing your career.
- Qualifications: Experience in housing services and strong communication skills required.
The predicted salary is between 42060 - 44685 £ per year.
Salary range: £42,060 - £44,685 p.a. inc. London weighting
Contract: Fixed - Term (12 months)
Hours of work: 36 hours per week
Location: Civic Centre and other locations from time to time
An excellent offer… Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent’s diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here. The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us.
The Post
This is an exciting opportunity within Homelessness Services, part of the Housing Needs & Support department, to join the newly established Private Rented Sector Sustainment and Compliance Team. The team has been created to support the implementation of the Renters’ Rights Act 2025, strengthening our approach to homelessness prevention within the private rented sector.
You will manage a caseload of residents at risk of homelessness, working proactively to sustain tenancies, prevent eviction and support landlord compliance. This includes early intervention in tenancy breakdown, providing practical support and advice to tenants and landlords, and identifying and referring cases where there may be breaches of housing legislation to the appropriate teams.
You will work closely with internal teams such as Private Housing Services, legal representatives and external partners to deliver effective prevention outcomes, reduce the need for temporary accommodation and support residents to maintain stable housing.
The Person
We are seeking a motivated and proactive individual with strong knowledge of homelessness and the private rented sector, and an understanding of the changes introduced through the Renters’ Rights Act 2025. The ideal candidate will have experience of working within a housing or homelessness service, managing a caseload and supporting residents at risk of homelessness to achieve positive outcomes.
You will be confident in managing complex and sensitive situations, working constructively with tenants and landlords to sustain tenancies and prevent eviction. You will have experience of providing clear and accurate housing advice, understanding legal processes and using professional judgement to identify appropriate interventions.
Strong communication, negotiation and problem-solving skills are essential, along with the ability to work independently, manage competing priorities and build effective relationships with internal services and external partners. You will be resilient, adaptable and committed to delivering high-quality, resident-focused services in a fast-paced and evolving environment.
We know people achieve their best when they feel valued. At Brent, you’ll benefit from:
- Up to 33 days annual leave (depending on length of service) plus bank holidays
- Excellent pension with generous employer contributions (LGPS)
- Hybrid and flexible working options available for most roles
- Supportive family-friendly policies for parents, guardians, and carers
- Health and wellbeing support, including access to eye test support and a 24/7 Employee Assistance Programme
- Financial support such as education sessions, childcare deposit loans, and season ticket loans
- Travel perks including affordable parking nearby, a Cycle to Work scheme, and great on-site facilities
- Learning and development opportunities to help you grow your career
- Access to My Brent Rewards with exclusive discounts on shopping, travel, leisure, and entertainment
Brent Council values the diversity of its community and aims to have a workforce that reflects this and therefore encourages applications from all sectors of the community. We positively encourage all applicants to self-identify their characteristics in the diversity survey section in the application.
We are committed to safer recruitment and safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. Applicants should be aware that posts working with children, young people and vulnerable adults are subject to an Enhanced DBS check as well as other employment clearances.
As a disability confident employer Brent welcomes applications from people with all disabilities, including “non-visible” disabilities and mental health conditions. We will interview any disabled applicant who meets the essential criteria. If you require reasonable adjustments to be made to any part of the recruitment process due to your disability, please contact us.
Private Rented Sector Sustainment & Compliance Officer in London employer: Brent Council
Brent Council is an exceptional employer, offering a vibrant work environment in the heart of London, where diversity and community engagement are at the forefront. With generous benefits such as up to 33 days of annual leave, excellent pension contributions, and a commitment to employee growth through learning opportunities, Brent Council fosters a supportive culture that values its staff. Join us in making a meaningful impact on homelessness prevention while enjoying flexible working options and a range of health and wellbeing support.
StudySmarter Expert Advice🤫
We think this is how you could land Private Rented Sector Sustainment & Compliance Officer in London
✨Tip Number 1
Network like a pro! Reach out to people in the housing and homelessness sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Brent Council and their initiatives, especially around the Renters’ Rights Act 2025. Show them you’re not just another candidate; demonstrate your passion for making a difference in the community.
✨Tip Number 3
Practice your communication skills! Since this role involves working closely with tenants and landlords, being able to articulate your thoughts clearly is key. Consider mock interviews with friends or family to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Brent Council and contributing to their mission.
We think you need these skills to ace Private Rented Sector Sustainment & Compliance Officer in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Private Rented Sector Sustainment & Compliance Officer role. Highlight your experience in homelessness services and your understanding of the Renters’ Rights Act 2025. We want to see how your skills match what we're looking for!
Showcase Your Skills:Don’t hold back on showcasing your strong communication, negotiation, and problem-solving skills. Use specific examples from your past experiences to demonstrate how you've successfully managed complex situations. This will help us see how you can contribute to our team.
Be Clear and Concise:When writing your application, keep it clear and to the point. Avoid jargon and make sure your key points stand out. We appreciate straightforwardness, so make it easy for us to see why you're the right fit for the role!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, you’ll find all the details you need about the role and our values there!
How to prepare for a job interview at Brent Council
✨Know Your Stuff
Make sure you brush up on the Renters’ Rights Act 2025 and its implications for homelessness prevention. Understanding the legislation will not only show your expertise but also demonstrate your commitment to the role.
✨Showcase Your Experience
Prepare specific examples from your past work in housing or homelessness services. Highlight how you've managed caseloads, supported residents, and navigated complex situations. This will help the interviewers see how you can bring value to their team.
✨Communication is Key
Since strong communication skills are essential for this role, practice articulating your thoughts clearly. Be ready to discuss how you've effectively communicated with tenants and landlords in the past, and how you’ve resolved conflicts.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to tenancy breakdowns or landlord compliance. Think through your problem-solving strategies and be prepared to explain your thought process during the interview.
