At a Glance
- Tasks: Supervise and deliver high-quality events in a vibrant London borough.
- Company: Join Brent Council, a diverse and dynamic workplace.
- Benefits: Enjoy up to 33 days annual leave, excellent pension, and flexible working options.
- Other info: Opportunities for career growth and personal development available.
- Why this job: Be part of exciting events and make a real impact in your community.
- Qualifications: Experience in event operations and strong communication skills required.
The predicted salary is between 40182 - 42060 £ per year.
Salary range: £40,182 - £42,060 p.a. inc. London weighting
Contract: Permanent
Hours of work: 36 hours per week
Location: Civic centre and other locations from time to time
Help deliver outstanding events at the heart of Brent. Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent’s diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here. The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us.
The Post
As an Operations Supervisor in Brent’s Conference and Events team, you will help deliver a wide range of high‑quality events from start to finish, supporting everything from internal meetings and conferences to weddings, civic ceremonies, public events and corporate hospitality for up to 1,000 guests. Working closely with the Senior Operations Supervisor and event planning team, you will play a hands‑on role in making sure every event runs smoothly, safely and to a consistently high standard.
You will supervise event set‑up and clear‑down, act as a main point of contact for clients on the day, oversee agency staff and suppliers on site, and respond quickly to any operational or AV issues that arise. The role also includes helping maintain event spaces, monitoring health and safety standards, supporting rotas and agency bookings, and producing accurate post‑event reports and feedback. This is an exciting opportunity for someone who enjoys variety, takes pride in great service and wants to help grow the reputation of Brent’s events offer.
The Person
We are looking for a confident, organised and customer‑focused events professional with experience of supporting the operational delivery of a broad range of events in a busy venue or events environment. You will be calm under pressure, highly attentive to detail and comfortable supervising staff, agency workers and suppliers to ensure events are delivered safely, efficiently and to a high standard.
You will bring strong communication skills, a hands‑on approach and the ability to build confidence with clients and colleagues at all levels. Ideally, you will have experience of event management systems, producing event briefs and reports, and handling the practical demands of event operations, including manual handling. Knowledge of current health and safety requirements is essential, and a first aid qualification, personal licence or SIA training would be an advantage, although training can be provided. Flexibility is important, as this role works on a 5 out of 7 basis and includes evening and weekend working when required.
Why join us?
- Up to 33 days annual leave (depending on length of service) plus bank holidays
- Excellent pension with generous employer contributions (LGPS)
- Hybrid and flexible working options available for most roles
- Supportive family‑friendly policies for parents, guardians, and carers
- Health and wellbeing support, including access to eye test support and a 24/7 Employee Assistance Programme
- Financial support such as education sessions, childcare deposit loans, and season ticket loans
- Travel perks including affordable parking nearby, a Cycle to Work scheme, and great onsite facilities
- Learning and development opportunities to help you grow your career
- Access to My Brent Rewards with exclusive discounts on shopping, travel, leisure, and entertainment
Brent Council values the diversity of its community and aims to have a workforce that reflects this and therefore encourages applications from all sections of the community. We positively encourage all applicants to self‑identify their characteristics in the diversity survey section in the application.
We are committed to safer recruitment and safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. Applicants should be aware that posts working with children, young people and vulnerable adults are subject to an Enhanced DBS check as well as other employment clearances.
Brent has a positive approach to flexible working. As a disability confident employer Brent welcomes applications from people with all disabilities, including “non‑visible” disabilities and mental health conditions. We will interview any disabled applicant who meets the essential criteria. If you require reasonable adjustments to be made to any part of the recruitment process due to your disability, please contact us.
Operations Supervisor in London employer: Brent Council
Brent Council is an exceptional employer that prioritises the well-being and development of its staff, offering up to 33 days of annual leave, excellent pension contributions, and a range of health and wellbeing support. With a commitment to diversity and inclusion, Brent fosters a supportive work culture that encourages professional growth through learning opportunities and flexible working arrangements, making it an ideal place for those looking to make a meaningful impact in a vibrant community.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Supervisor in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Brent Council. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Brent Council
Don't be shy about reaching out to Brent Council directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Operations Supervisor in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Brent Council and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Brent Council
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
