Key responsibilities
- Minute taking at meetings including strategy meetings
- Ensure robust tracking of statutory panels / meetings
- Updating systems
- Maintaining accurate records and updating folders
- Uploading partner checks and documentation to MOSAIC
- Acting as the first point of contact within the relevant teams
- Maintaining professional communications with internal and external customers and partners
- Effective multi‑agency engagement
- Taking responsibility for all email/post/telephone queries and handling them as appropriate
- Taking ownership of the business support needs of the allocated service area and having expert knowledge of their business processes
The ideal candidate will be resilient and solution-focused, have strong communication skills (oral and written), excellent interpersonal skills and telephone manners, and the ability to build positive relationships with internal and external partners.
The successful candidate must be highly organised, able to manage their workload, maintain attention to detail, and prioritise work to meet deadlines. The successful candidate will have good IT skills, be able to use computer systems concurrently, and work on their own initiative, taking a proactive approach. Minute-taking experience is essential as the role provides efficient and professional day-to-day support to the administrative needs of the service and the Children and Young People and Community Development department.
Benefits
- Up to 33 days annual leave (depending on length of service) plus bank holidays
- Excellent pension with generous employer contributions (LGPS)
- Hybrid and flexible working options available for most roles
- Supportive family-friendly policies for parent, guardians, and carers
- Health and wellbeing support, including access to eye test support and a 24/7 Employee Assistance Programme
- Financial support such as education sessions, childcare deposit loans, and season ticket loans
- Travel perks including affordable parking nearby, a Cycle to Work scheme, and great onsite facilities
- Learning and development opportunities to help you grow your career
- Access to My Brent Rewards with exclusive discounts on shopping, travel, leisure, and entertainment
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Business Support Officer in London employer: Brent Council
Brent Council is an exceptional employer, dedicated to fostering a supportive and inclusive work environment for its employees. With a strong focus on professional development, staff are encouraged to grow their skills while making a meaningful impact in the community by supporting families and children with complex needs. The collaborative culture within the Early Years Inclusion Support Team ensures that every team member feels valued and empowered to contribute to the well-being of the borough's youngest residents.
