At a Glance
- Tasks: Support adult care services and manage client inquiries in a vibrant community setting.
- Company: Join Brent Council, a diverse and dynamic borough in London committed to community development.
- Benefits: Gain valuable skills through training, with flexible working options and a supportive environment.
- Why this job: Be part of a transformative agenda that makes a real impact on local lives.
- Qualifications: No experience needed; just a willingness to learn and good communication skills.
- Other info: Applications are encouraged from all backgrounds, with a focus on diversity and inclusion.
Get ahead with a Business Administrator L3 Apprenticeship at Brent Council. Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent's diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here.
The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us. Brent Council is committed to the continued expansion and development of all apprenticeship programmes for our residents. Our apprenticeship schemes at Brent is just one of the ways we grow our own talent within the borough. We work hard to represent our community, and are looking for likeminded people to join us. Working in Wembley Park, alongside our neighbours Wembley stadium, Wembley arena, Box Park and LDO, makes Brent an exciting location to work.
There is no age limit on an apprenticeship. An apprenticeship can be used for people starting out on their work life journey at the age of 18 or those changing a career for a different working life.
This role will help to support services within Adult care that provide assistance to Brent residents.
Key functionalities:- Ensure that individual services are brokered in a timely manner, and that necessary IT systems information requirements are maintained to ensure that other processes such as client charging and billing; provider invoicing and contract monitoring can be maintained.
- Respond to day to day concerns raised about the brokerage of services and/or the quality of services and that they direct enquiries to the relevant teams where further action is required.
- Regular liaison with case workers within the department.
- Day to day liaison with care and service providers.
No experience is necessary as this is a training role, however, an understanding of the role is advantageous. Keen to learn, you will demonstrate good communication skills, an understanding of good customer service, teamwork and an interest in developing a career in business administration. You will also need to show your interest in local government and the delivery of public services. We will also be looking for a flexible and positive approach to work.
Qualifications required:- English and Maths level 2 is desirable, but not essential and can be added as part of the apprenticeship training. However, the employer can choose to remove this requirement depending on the candidate.
- Good IT skills including knowledge of Microsoft Word, Excel and PowerPoint is desirable.
Please note we prioritise our apprenticeships for Brent residents.
Simultaneously undertaking a comprehensive study programme towards the Level 3 apprenticeship. You will gain valuable knowledge and skills which will be an asset to the council and your career. Our apprenticeship scheme offers significant assistance with training and provides the opportunity to improve skills for future career opportunities.
Please note there is an end point assessment at the end of this apprenticeship, which is carried out by an external assessor and will include: A knowledge test, a Portfolio based interview and a Project presentation.
Closing date: 9 July 2025 (23:59)
Interview & Assessment: August 2025
Additional Information:If you are interested in applying for this job, please start by clicking the "Apply Now" button below. You must provide a supporting statement as part of your application that clearly shows how you meet the criteria on the Person Specification. We will accept a CV in support of your application, however, you should still provide a supporting statement.
Brent Council values the diversity of its community and aims to have a workforce that reflects this and therefore encourage applications from all sections of the community. We positively encourage all applicants to self-identify their characteristics in the diversity survey section in the application.
We are committed to safer recruitment and safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. Applicants should be aware that posts working with children, young people and vulnerable adults are subject to an Enhanced DBS check as well as other employment clearances.
Brent has a positive approach to flexible working. As a disability confident employer Brent welcomes applications from people with all disabilities, including βnon-visibleβ disabilities and mental health conditions. We will interview any disabled applicant who meets the essential criteria. If you require reasonable adjustments to be made to any part of the recruitment process due to your disability, please contact us on recruitment@brent.gov.uk.
Community and Prevention Apprentice employer: Brent Council
Contact Detail:
Brent Council Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Community and Prevention Apprentice
β¨Tip Number 1
Familiarise yourself with Brent Council's values and community initiatives. Understanding their commitment to diversity and local engagement will help you align your responses during interviews and show that you're genuinely interested in contributing to the community.
β¨Tip Number 2
Network with current or former apprentices at Brent Council. They can provide valuable insights into the apprenticeship experience, expectations, and tips on how to stand out during the selection process.
β¨Tip Number 3
Demonstrate your interest in public services by staying updated on local government initiatives and challenges. This knowledge can be a great conversation starter during interviews and shows your commitment to the role.
β¨Tip Number 4
Prepare for potential interview questions by practising your responses to common scenarios in business administration. Think about examples from your past experiences that showcase your communication skills and teamwork abilities.
We think you need these skills to ace Community and Prevention Apprentice
Some tips for your application π«‘
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Community and Prevention Apprentice role. Familiarise yourself with the job description and think about how your skills and interests align with the position.
Craft a Compelling Cover Letter: Your cover letter is crucial. Clearly express why you are interested in this apprenticeship and how it fits into your career goals. Highlight any relevant skills or experiences, even if they are not directly related to the role.
Tailor Your Supporting Statement: In your supporting statement, address the criteria outlined in the Person Specification. Use specific examples to demonstrate your communication skills, teamwork, and interest in local government and public services.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which are important in a business administration role.
How to prepare for a job interview at Brent Council
β¨Show Your Enthusiasm for the Role
Make sure to express your genuine interest in the Community and Prevention Apprentice position. Talk about what excites you about working in local government and how you can contribute to the community.
β¨Demonstrate Good Communication Skills
Since this role involves liaising with various teams and service providers, be prepared to showcase your communication skills. You might want to share examples of how you've effectively communicated in past experiences, even if they are from school or volunteer work.
β¨Research Brent Council
Familiarise yourself with Brent Council's values, recent initiatives, and the services they provide. This knowledge will help you answer questions more effectively and show that you're committed to being part of their team.
β¨Prepare Questions to Ask
Have a few thoughtful questions ready to ask at the end of your interview. This shows your interest in the role and helps you understand more about the apprenticeship and the council's expectations.