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- Tasks: Be the go-to person for customers, handling enquiries and processing orders with precision.
- Company: Join Brenntag, a diverse company that values your unique contributions.
- Benefits: Enjoy a hybrid work option, competitive pay, and a supportive team environment.
- Other info: Great opportunity for career growth in a dynamic workplace.
- Why this job: Make a real difference in customer experiences while developing your skills.
- Qualifications: Strong communication skills and a passion for customer service are essential.
The predicted salary is between 25000 - 32000 £ per year.
Brenntag is seeking a Customer Service Advisor in Towcester. You will be the first point of contact for customers, handling enquiries and processing sales orders with high accuracy and efficiency.
The role requires excellent communication skills, strong organisational abilities, and a customer-focused mindset. This position is office-based with a hybrid option after probation.
Brenntag values diversity in the workplace and encourages applications from all qualified candidates.
Customer Experience Specialist — Hybrid (Towcester) employer: Brenntag
Contact Detail:
Brenntag Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Specialist — Hybrid (Towcester)
✨Tip Number 1
Make sure you research Brenntag and understand their values. When you know what they stand for, you can tailor your approach during interviews to show how you fit into their culture.
✨Tip Number 2
Practice your communication skills! As a Customer Experience Specialist, you'll need to convey information clearly and effectively. Try role-playing with a friend or using online resources to sharpen those skills.
✨Tip Number 3
Prepare some questions to ask during the interview. This shows you're genuinely interested in the role and helps you assess if it's the right fit for you too. Plus, it makes for a more engaging conversation!
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to submit your application and keep track of your progress. Plus, it shows you're proactive and keen on joining the team.
We think you need these skills to ace Customer Experience Specialist — Hybrid (Towcester)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and skills. We want to see how you’ve handled enquiries and processed orders in the past, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about customer service and how your skills align with what we’re looking for. Keep it friendly and professional – we love a personal touch!
Show Off Your Communication Skills: Since this role is all about communication, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors. We appreciate attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Brenntag
✨Know Your Customer Service Basics
Before the interview, brush up on key customer service principles. Understand how to handle enquiries and process sales orders efficiently. Being able to discuss your approach to customer interactions will show that you’re ready for the role.
✨Showcase Your Communication Skills
Practice articulating your thoughts clearly and confidently. You might be asked to role-play a customer interaction, so think about how you would respond to different scenarios. This will demonstrate your excellent communication skills in action.
✨Highlight Your Organisational Abilities
Prepare examples of how you've managed multiple tasks or prioritised effectively in previous roles. Brenntag is looking for someone who can juggle various responsibilities, so showcasing your organisational skills will set you apart.
✨Emphasise Your Customer-Focused Mindset
Think of specific instances where you went above and beyond for a customer. Sharing these stories will illustrate your commitment to providing exceptional service, which is crucial for a Customer Experience Specialist.