At a Glance
- Tasks: Manage customer portfolios, drive sales growth, and ensure excellent service.
- Company: Brenntag is a leading chemical distribution company committed to diversity and innovation.
- Benefits: Enjoy a full-time role with opportunities for growth and a supportive work culture.
- Other info: We value diversity and welcome applicants from all backgrounds.
- Why this job: Join a dynamic team, develop valuable skills, and make an impact in the industry.
- Qualifications: No prior experience required; enthusiasm and a willingness to learn are key!
The predicted salary is between 24000 - 36000 £ per year.
The Role:
We have an exciting opportunity for a Telesales Representative to join us at Kluman & Balter!
We are a friendly team who works hard to distribute and supply bakery ingredients to the food industry – a job we are passionate about and one we’ve been doing for 100 years, making us one of the UK’s leading food wholesalers!
The position is full time, office based in Waltham Abbey, Essex.
A competitive salary is offered based on experience.
This role will see you using your personality and experience to speak each day with our range of loyal customers, helping them to order the ingredients they require from our range and to sell new products they might not even know they need!
You will also get to work with our salespeople in the field who are out each day visiting customers to create new opportunities and grow the number of customers Kluman & Balter supply.
The environment is dynamic and fun. You will have the support and training to help you grow and become a valuable member of the Kluman & Balter internal sales team. Along the way there may even be a cake or two to sample!
As our new Telesales Representative, your responsibilities will include:
- Manage a portfolio of Kluman & Balter customers to increase sales and hit targets
- Develop and maintain relationships with both new and existing customers to ensure we grow our business
- Manage the capture and entry of customer orders to ensure our customers get the right products at the right time on the right day
- Work with a designated field-based salesperson to manage all customer administration including customer pricing and quotes for new business
- Focus on resolving issues that can affect our customer service
- Look after you and your colleagues to help ensure we stay safe and healthy in a positive and friendly working environment
- Help Kluman & Balter to continuously improve, by being great at what you do
We are looking for an individual:
- Is confident, personable and enjoys speaking with people
- Is organised, motivated and energetic
- Is comfortable with numbers and confident to discuss prices with customers
- Is confident on Word & Excel
- Is comfortable uploading a number of inbound customer orders in a day
Helpful, however not essential:
- Has relevant experience within a B2B trading environment
- Has experience of delivering commercial targets
- Experience of developing and managing customer relationships
Brenntag provides equal employment opportunities to qualified applicants and employees of all backgrounds and identities to create a workplace where difference is valued because it forms a resilient and more innovative organization. We do not discriminate on the basis of age, disability, gender identity, sexual orientation, ethnicity, race, religion or belief, parental and family status, or any other protected characteristic. We welcome applications from women, men and non-binary candidates of all ethnicities and socio-economic backgrounds.
Brenntag TA Team
Telesales Executive employer: Brenntag
Brenntag in Bristol is an excellent employer, offering a supportive work culture that prioritises safety and customer satisfaction. With opportunities for professional growth through training, including potential ADR certification, employees can enhance their skills while enjoying benefits like free on-site parking. Join us to be part of a dedicated team committed to excellence in hazardous materials delivery.
StudySmarter Expert Advice🤫
We think this is how you could land Telesales Executive
✨Tip Number 1
Familiarise yourself with Brenntag's products and services. Understanding the chemical manufacturing industry and the specific needs of K&B customers will help you engage more effectively during interviews.
✨Tip Number 2
Practice your communication skills, especially in a sales context. As a Telesales Executive, you'll need to convey information clearly and persuasively, so consider role-playing scenarios with friends or family.
✨Tip Number 3
Network with current or former employees of Brenntag. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
✨Tip Number 4
Prepare questions to ask during the interview that demonstrate your interest in the role and the company. This shows that you're proactive and genuinely interested in contributing to Brenntag's success.
We think you need these skills to ace Telesales Executive
Some tips for your application 🫡
Understand the Role:Before applying, make sure you fully understand the responsibilities of a Telesales Executive at Brenntag. Highlight your experience in managing customer portfolios and driving sales growth in your application.
Tailor Your CV:Customise your CV to reflect relevant skills and experiences that align with the job description. Emphasise your ability to develop customer relationships and manage pricing strategies effectively.
Craft a Compelling Cover Letter:Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you've successfully managed customer accounts or improved sales margins in previous positions.
Proofread Your Application:Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, as attention to detail is crucial in a sales role.
How to prepare for a job interview at Brenntag
✨Know Your Product
Familiarise yourself with the products and services offered by Brenntag. Understanding the chemical manufacturing industry and how their offerings meet customer needs will help you demonstrate your expertise during the interview.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences, particularly in telesales or similar roles. Highlight specific achievements, such as exceeding sales targets or successfully managing customer relationships, to illustrate your capability.
✨Understand Customer Relationship Management
Be ready to explain how you would manage and develop relationships with existing and new customers. Discuss strategies for maintaining customer satisfaction and driving growth, as this is crucial for the Telesales Executive role.
✨Demonstrate Communication Skills
Effective communication is key in telesales. Practice articulating your thoughts clearly and confidently. Be prepared to answer questions about how you handle objections and resolve customer issues, showcasing your problem-solving abilities.
