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- Tasks: Support customers with technical and compliance queries while ensuring product quality.
- Company: Join Brenntag, a leading company in the science industry with a bright future.
- Benefits: Gain valuable experience in a dynamic role with opportunities for growth.
- Why this job: Kickstart your career in a supportive environment focused on innovation and customer satisfaction.
- Qualifications: Degree in a science subject or relevant customer service experience required.
- Other info: Diverse workplace that values all backgrounds and promotes inclusivity.
The predicted salary is between 36000 - 60000 £ per year.
This is a great opportunity for a Science/Chemistry graduate and or someone with science industry experience looking to develop both a compliance and commercial focused career in a company that’s really going places. Head Office based, you’ll enjoy a broad-based role offering increasing responsibility - providing a centralised service to internal and external customers alike supporting the Brenntag UK and Ireland network.
Responsibilities
- Liaising with and responding to a variety of technical and compliance enquiries from customers, depots and head office colleagues.
- Compiling and completing customer/prospective customer questionnaires/portals in a timely manner, as well as updating associated documentation.
- Compilation of Safety Information including Safety Data Sheets and labels.
- Maintaining accurate and up to date records and logging of technical enquiries on our database, whilst ensuring the customer remains at the heart of all we do.
- Acting as an interlink between our suppliers and customers to support commercial activity with all their technical related enquiries covering all business sectors.
- Ensuring that new products coming into the business meet all legislative and quality requirements.
Qualifications
- Degree qualified in a science-based subject and/or with some experience in a customer facing service/support role.
- Ideally gained in a similar technical environment.
Equal Employment Opportunity Statement
Brenntag provides equal employment opportunities to qualified applicants and employees of all backgrounds and identities to create a workplace where difference is valued because it forms a resilient and more innovative organization. We do not discriminate on the basis of age, disability, gender identity, sexual orientation, ethnicity, race, religion or belief, parental and family status, or any other protected characteristic. We welcome applications from women, men and non-binary candidates of all ethnicities and socio-economic backgrounds.
QSHE Assistant - Technical Services in Leeds employer: Brenntag
Contact Detail:
Brenntag Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land QSHE Assistant - Technical Services in Leeds
✨Tip Number 1
Network like a pro! Reach out to your connections in the science and chemistry fields. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Brenntag and understanding their services. Show them you’re not just another candidate; you’re genuinely interested in what they do and how you can contribute.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to compliance and customer service. We want you to feel confident and ready to impress!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team.
We think you need these skills to ace QSHE Assistant - Technical Services in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your science background and any relevant experience in customer service. We want to see how your skills align with the QSHE Assistant role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about this opportunity at Brenntag and how your experience makes you a great fit. Keep it concise but impactful – we love a good story!
Showcase Your Communication Skills: Since the role involves liaising with various stakeholders, make sure to demonstrate your communication skills in your application. Whether it’s through clear language in your CV or a well-structured cover letter, we want to see that you can convey information effectively.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Brenntag
✨Know Your Science
Brush up on your knowledge of chemistry and science principles relevant to the role. Be prepared to discuss how your academic background or industry experience aligns with the technical aspects of the job, especially around Safety Data Sheets and compliance.
✨Customer-Centric Mindset
Since the role involves liaising with customers and responding to their enquiries, think about examples from your past experiences where you successfully handled customer queries. Show how you prioritise customer satisfaction and can maintain accurate records while keeping the customer at the heart of your work.
✨Demonstrate Compliance Knowledge
Familiarise yourself with relevant legislation and quality requirements in the chemical industry. Be ready to discuss how you would ensure new products meet these standards and how you’ve dealt with compliance issues in the past.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s approach to technical support and compliance. This shows your genuine interest in the role and helps you understand how you can contribute to the team’s success.
