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For Companies At a Glance
- Tasks: Promote beauty products, manage customer accounts, and drive sales growth.
- Company: Join Brenntag, a leader in the beauty and personal care industry.
- Benefits: Competitive salary, career development, and a dynamic work environment.
- Why this job: Make an impact in the beauty industry while building strong customer relationships.
- Qualifications: Experience in account management and strong communication skills required.
- Other info: Opportunity for growth and learning in a fast-paced team.
The predicted salary is between 36000 - 60000 £ per year.
Our team in Leeds currently has an opening for an External Account Manager - Beauty & Personal Care.
YOUR ROLE & RESPONSIBILITIES
- Promote Brenntag’s speciality product range and services to all current and prospective customers within a designated area and market.
- Deliver sustainable profitable growth through taking the lead on customer management, lead generation and conversion of new business.
- Establish and maintain a visit/contact schedule in line with account value, competitive risk and customer support requirements.
- Manage accounts against set targets, including mandatory face-to-face sales call quotas each month.
- Accurately document customer meetings and establish rigorous follow-up mechanisms to maintain momentum and close sales deals.
- Maintain the CRM (Customer Relationship Management) database which includes updating customer contacts regularly, recording and completing customer visit notes on a daily basis, completing details on customer potentials, keeping customer opportunities up to date and raising sample tickets.
- Communicate with relevant members of the team to follow up any actions following a customer interaction.
- Maintain Customer Pricing, updating the quotations using the system in place and communicating and negotiating where needed.
- Liaise with appropriate Technical Sales Managers and Industry Market Managers to maximise sales opportunities.
- Arrange and attend customer joint visits with other stakeholders including Technical Sales Managers and Suppliers.
- Proactively liaise with Internal Stakeholders to resolve customer queries/issues in a prompt manner.
- Build customer loyalty and develop knowledge of their business activity, highlighting potential products to offer from Brenntag’s product range.
- Prepare and complete monthly reports for the respective sales area with insight into customers' activity, with market and competitor information.
- Analyse sales performance trends and react accordingly to any lost and/or threatened business.
- Seek and report any competitive insight to inform strategy and purchasing/pricing tactics.
YOUR PROFILE
- Full UK Driving License is essential.
- Experience in External Account Management (ideally in the Personal Care Industry but not limited to).
- Self-motivating.
- Strong communicator with negotiation skills.
- Well organised.
- Quick response.
- Pro-active approach.
- Customer-facing experience.
- Commercial skills.
- Ability to confidently organise, plan and execute sales strategies.
- Highly proficient in literacy, numeracy and IT.
External Account Manager - Beauty & Personal Care in Leeds employer: Brenntag
Contact Detail:
Brenntag Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land External Account Manager - Beauty & Personal Care in Leeds
✨Tip Number 1
Network like a pro! Get out there and connect with people in the beauty and personal care industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those face-to-face meetings! Research your potential clients and their needs before you walk through the door. Tailor your pitch to show how you can help them grow their business with Brenntag’s products. Confidence is key!
✨Tip Number 3
Follow up like a champ! After every meeting or interaction, send a quick email summarising your discussion and next steps. This shows you’re organised and committed to building that relationship, which is crucial in account management.
✨Tip Number 4
Don’t forget to leverage our website! Check out the latest job openings and apply directly through us. It’s a great way to ensure your application gets noticed, and you’ll be one step closer to landing that External Account Manager role!
We think you need these skills to ace External Account Manager - Beauty & Personal Care in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of External Account Manager. Highlight your experience in account management, especially in the beauty and personal care sector, and showcase any relevant achievements that demonstrate your ability to drive sales and build customer relationships.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Mention specific experiences that align with the responsibilities listed in the job description, and don’t forget to express your enthusiasm for working with Brenntag’s product range.
Showcase Your Communication Skills: As an External Account Manager, strong communication is key. In your application, make sure to demonstrate your ability to communicate effectively. This could be through clear and concise writing or by sharing examples of how you've successfully negotiated or resolved customer issues in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values!
How to prepare for a job interview at Brenntag
✨Know Your Products Inside Out
Before the interview, make sure you’re well-versed in Brenntag’s speciality product range. Understand the key features and benefits of the products relevant to the Beauty & Personal Care sector. This will not only help you answer questions confidently but also demonstrate your genuine interest in the role.
✨Showcase Your Customer Management Skills
Prepare examples from your past experiences where you successfully managed customer accounts. Highlight how you established relationships, generated leads, and converted prospects into loyal customers. Use specific metrics or outcomes to illustrate your success.
✨Demonstrate Your Organisational Skills
Since the role requires maintaining a visit/contact schedule and managing CRM data, be ready to discuss how you stay organised. Share tools or methods you use to keep track of customer interactions and follow-ups, ensuring nothing slips through the cracks.
✨Be Ready for Role-Play Scenarios
Expect to engage in role-play during the interview, simulating customer interactions or negotiations. Practice common scenarios beforehand, focusing on your communication and negotiation skills. This will help you feel more comfortable and showcase your ability to handle real-life situations.