At a Glance
- Tasks: Engage with customers, promote products, and manage accounts to drive sales growth.
- Company: Brenntag is a leading chemical distribution company focused on innovation and sustainability.
- Benefits: Enjoy a company car or allowance, flexible working, and opportunities for personal development.
- Why this job: Join a dynamic team, make an impact in sales, and build lasting customer relationships.
- Qualifications: Full UK driving licence and sales experience, preferably in Homecare, Industrial & Institutional sectors.
- Other info: Diversity is valued; we welcome applicants from all backgrounds.
The predicted salary is between 36000 - 60000 £ per year.
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We are looking for an External Account Manager to join our Homecare, Industrial & Institutional (HI&I) team.
This is an exciting sales opportunity where the successful candidate will be meeting with customers in the North of the UK so a company car or car allowance is included as part of the package.
The successful applicant will also be required to travel to our Head Office in Leeds on a monthly basis for meetings.
Roles and Responsibilities:
- Promote Brenntag’s speciality product range and services to all current and prospective customers within a designated area and market.
- Deliver sustainable profitable growth through taking the lead on customer management, lead generation and conversion of new business.
- Establish and maintain a visit/contact schedule in line with account value, competitive risk and customer support requirements.
- Manage accounts against set targets, including mandatory face to face sales call quotas each month.
- Accurately document customer meetings and establish rigorous follow-up mechanisms to maintain momentum and close sales deals.
- Maintaining the CRM (Customer Relationship Management) database which includes: updating customer contacts regularly, recording and completing customer visit notes on a daily basis, completing details on customer potentials, keeping customer opportunities up to date and raising sample tickets.
- Communicating with relevant members of the team to follow up any actions following a customer interaction.
- Maintain Customer Pricing, updating the quotations using the system in place and communicating and negotiating where needed.
- Liaise with appropriate Technical Sales Managers and Industry Market Managers to maximise sales opportunities.
- Arrange and attend customer joint visits with other stakeholders including Technical Sales Managers and Suppliers.
- Proactively liaise with Internal Stakeholders to resolve customer queries/issues in a promptly manner.
- Build customer loyalty and develop knowledge of their business activity, highlighting potential products to offer from Brenntag’s product range.
- Prepare and complete monthly reports for the respective sales area with insight into customers activity, with market and competitor information.
- Analyse sales performance trends and react accordingly to any lost and/or threatened business.
- Seek and report any competitive insight to inform strategy and purchasing/pricing tactics.
Requirements:
- Full UK driving License (essential)
- Sales Experience, ideally within HI&I
Brenntag provides equal employment opportunities to qualified applicants and employees of all backgrounds and identities to create a workplace where difference is valued because it forms a resilient and more innovative organization. We do not discriminate on the basis of age, disability, gender identity, sexual orientation, ethnicity, race, religion or belief, parental and family status, or any other protected characteristic. We welcome applications from women, men and non-binary candidates of all ethnicities and socio-economic backgrounds.
Brenntag TA Team
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
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Job function
Sales and Business Development
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Industries
Chemical Manufacturing
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External Account Manager - Homecare I&I employer: Brenntag
Contact Detail:
Brenntag Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land External Account Manager - Homecare I&I
✨Tip Number 1
Familiarise yourself with Brenntag's product range and services. Understanding the specifics of what you’ll be promoting will not only boost your confidence but also help you engage more effectively with potential customers.
✨Tip Number 2
Network within the Homecare, Industrial & Institutional sectors. Attend industry events or join relevant online forums to connect with professionals in the field. This can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Brush up on your CRM skills. Since maintaining the CRM database is a key responsibility, being proficient in CRM software will demonstrate your readiness for the role and your ability to manage customer relationships effectively.
✨Tip Number 4
Prepare to discuss your sales strategies during the interview. Think about how you would approach lead generation and customer management, as showcasing your proactive mindset can set you apart from other candidates.
We think you need these skills to ace External Account Manager - Homecare I&I
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant sales experience, particularly in the Homecare, Industrial & Institutional sectors. Use specific examples of how you've successfully managed accounts and generated leads.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your understanding of Brenntag's product range and how your skills align with their needs, especially in customer management and sales growth.
Showcase Your Achievements: When detailing your previous roles, focus on quantifiable achievements. For instance, mention any sales targets you exceeded or successful strategies you implemented to build customer loyalty.
Prepare for the Interview: If selected for an interview, be ready to discuss your approach to account management and lead generation. Prepare examples of how you've handled customer queries and maintained relationships, as these are key aspects of the role.
How to prepare for a job interview at Brenntag
✨Know Your Products
Familiarise yourself with Brenntag’s speciality product range and services. Be prepared to discuss how these products can meet customer needs and how you can promote them effectively.
✨Demonstrate Sales Experience
Highlight your previous sales experience, especially within the Homecare, Industrial & Institutional sector. Share specific examples of how you've successfully managed accounts and generated leads.
✨Prepare for Customer Interaction Scenarios
Think about potential customer scenarios you might encounter. Prepare to discuss how you would handle customer queries, maintain relationships, and close sales deals.
✨Showcase Your Analytical Skills
Be ready to talk about how you analyse sales performance trends and react to lost business. Discuss any tools or methods you use to track and report on sales activities.